My experience is that all the staff at the crewe branch are always trying to get the best price they can, They never pressure you in to booking when you ask for details on a holiday . Thanks to all th... See more
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Booked a holiday for myself and two daughters to Australia. The trip was tailor made to include all our chosen places to stay. This was all arranged in a friendly professional manner. Very pleased wit... See more
Company replied
The staff were all very friendly & welcoming. They all interacted with ourselves and our children which stopped them from getting bored. They were honest with reviews and booked us a fantastic holiday... See more
Company replied
Everyone at Hays travel in Crewe are so helpful, I won't book with anyone else, it takes all the stress out of travelling. Can't beat printed out boarding passes the old fashioned way!
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
60A Market Street, CW1 2HD, Crewe, United Kingdom
- 01270 500773
4.9
Excellent
1K reviews
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The staff went out of their way to find…
The staff went out of their way to find us a holiday for 16 people which isn't easy with different requirements. Very pleasant & patient staff.
January 1, 2026
Reply from Hays Travel - Crewe
Thank you so much for taking the time to leave such a lovely review and for booking with us :)
Great travel agent
Very friendly helpful staff that listen to what you're holiday needs are and do there best to find the perfect holiday for you
December 31, 2025
Reply from Hays Travel - Crewe
We really appreciate your kind words and review :) Thanks for booking with us :)
We got stuck on the Internet at payment stage.
We got stuck on the Internet at payment stage and after 3 attempts to pay went into town to get our booking done. Alex understood what we wanted and all was sorted.
December 31, 2025
Reply from Hays Travel - Crewe
So glad we got you all sorted! Thank you for booking with us !
My experience with hay’s travel agent…
My experience with hay’s travel agent Crewe has always been great, they find something to suit my needs and budget every single time we book with them,I highly recommend them thank you so much ladies x
December 30, 2025
Reply from Hays Travel - Crewe
Thank you so much for taking the time to write a review! We are glad to hear that you are happy with our service :D xx
Excellent service as always
Excellent service as always , won’t go anywhere else but hayes st Crewe !!
December 21, 2025
Reply from Hays Travel - Crewe
Thank you so much for your lovely feedback! I'm happy to hear that you will always come back! :D xxx
The ladies in the shop know us as we…
The ladies in the shop know us as we have booked many holidays with them.They know our preferences,will listen to what we have been looking at and will offer good advice.As always giving us an individual and great reliable sevice
December 20, 2025
Reply from Hays Travel - Crewe
Thank you so much for booking with us again :D we hope you have a great holiday! x
Booking International Air ticket
It was my first time to use your service. After shopping around two weeks prior to my purchase of the airline ticket, I had requested a call or text itlf better deal came up. It didn't happen, so I had to come. I was welcomed and with in minutes I was done.
December 12, 2025
Reply from Hays Travel - Crewe
We appreciate you trying our service for the first time. We're sorry that we didn't notify you about better deals. We're glad that once you came in, the process was quick and easy. Thanks for your feedback, hope to see you again soon! :) x
Naomi was very helpful
Naomi was very helpful, sourcing the right room with a walk in shower for me.
December 16, 2025
Reply from Hays Travel - Crewe
Thank you for your lovely review :) I really appreciate it and glad we got you the best cabin sorted for you :)
Reply from Hays Travel - Crewe
Thank you so much for your lovely review and for booking another holiday with us. See you both again soon, Alison & Lauren xx
The member of staff who dealt with my…
The member of staff who dealt with my booking Alexandra. She was extremely helpful
November 26, 2025
Reply from Hays Travel - Crewe
Thank you for leaving a lovely review and for booking your holiday with me, Kindest Regards Alex x
Reply from Hays Travel - Crewe
Thank you for your lovely review and for booking another holiday with us :) Merry Christmas, Megan and the team x
Reply from Hays Travel - Crewe
Thank you for you review and for booking another holiday with us :) Merry Christmas x
Reply from Hays Travel - Crewe
Thank you for taking the time and leaving me a lovely review :) I really appreciate it and I'm so happy that we got you all booked and sorted :) countdown is on for you now! very exciting :) x
Excellent service
Alison, who completed the booking for us, was knowledgeable, helpful and patient. She looked at many different options for us, such as different dates, airports, Resorts and hotels, so we could make the best choice for our holiday within our budget. Didnt feel at all rushed or pushed into any decisions. Excellent service 😊
November 22, 2025
Reply from Hays Travel - Crewe
Aww thank you for your lovely review and for booking another holiday with me. Its always a pleasure finding your holiday and having a good natter! See you both soon and Merry Christmas, Ali x
Always good service with a smile
We have always had good honesty service with a smile from our local Hays Branch They are a fantastic bunch of people to deal with
November 16, 2025
Reply from Hays Travel - Crewe
Thank you so much for writing this lovely review and for booking with us! :D we are happy to hear that you liked our service :) x
Been booking holidays for awhile at…
Been booking holidays for awhile at Crewe HaysTravel…superb staff,girls are great happy to help, good knowledge of places to visit and were to stay…👍
November 6, 2025
Reply from Hays Travel - Crewe
Thank you so much for taking the time to write this lovely review and for booking with us! :D x
Great service thank you
November 6, 2025
Reply from Hays Travel - Crewe
Thank you so much for writing this lovely review and for booking with us! :D x
My experience was excellent.
My experience was excellent, Naomi was really good, booking my flights really quickly whilst having a really nice chat. Please pass on my thanks to Naomi. I would definitely use Hays again and would recommend Hays.
November 5, 2025
Reply from Hays Travel - Crewe
Thank you so much for such a lovely review :) So happy we got you sorted and it was a pleasure to book :)
Pleasant,friendly staff. they were very…
Pleasant,friendly staff they were very efficient
October 29, 2025
Reply from Hays Travel - Crewe
Thank you for your lovely review and words :) We really appreciate it! Thanks for booking with us :)
Very good at sorting the holiday 👏 for…
Very good at sorting the holiday 👏 for us again 😀 thanks
November 3, 2025
Reply from Hays Travel - Crewe
Thank you for taking the time to write a review! We hope you have a lovely time xx
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