My experience is that all the staff at the crewe branch are always trying to get the best price they can, They never pressure you in to booking when you ask for details on a holiday . Thanks to all th... See more
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Booked a holiday for myself and two daughters to Australia. The trip was tailor made to include all our chosen places to stay. This was all arranged in a friendly professional manner. Very pleased wit... See more
Company replied
The staff were all very friendly & welcoming. They all interacted with ourselves and our children which stopped them from getting bored. They were honest with reviews and booked us a fantastic holiday... See more
Company replied
Everyone at Hays travel in Crewe are so helpful, I won't book with anyone else, it takes all the stress out of travelling. Can't beat printed out boarding passes the old fashioned way!
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
60A Market Street, CW1 2HD, Crewe, United Kingdom
- 01270 500773
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Staff have great knowledge and advice…
Staff have great knowledge and advice about destinations.
Nothing is too much trouble or time.
Excellent customer service
January 27, 2026
Reply from Hays Travel - Crewe
Thank you for your lovely review and for booking another holiday with me. I will see you again soon, Ali x
They go the extra mile to ensure u are…
They go the extra mile to ensure u are happy with what the holiday u are being is what u want
January 21, 2026
Reply from Hays Travel - Crewe
Thank you so much for the lovely review! :D We are happy to hear that you are pleased with our service :) x
Phone call to Lauren
Phone call to Lauren , very helpful . Gave me options if holidays . Decided where to go and booked within hours
January 28, 2026
Reply from Hays Travel - Crewe
Thank you so much for taking the time to write a review :D we are happy to hear that you are pleased with our service x
Knowledge, experience,
For the last 14 years always booked with Hayes travel CREWE branch, won't go anywhere else. Fabulous girls extremely helpful nothing too much trouble, expert knowledge. 10/10
January 27, 2026
Reply from Hays Travel - Crewe
Thank you so much for writing the review and for always booking with us :D we appreciate your loyalty! xx
As always wasn’t disappointed always…
As always wasn’t disappointed always helpful and professional
January 27, 2026
Reply from Hays Travel - Crewe
Thank you so much for leaving a review :D we are happy to hear that you was not disappointed :D xx
Reply from Hays Travel - Crewe
Thank you so much for taking the time to write a review we are happy to hear that you thought we were helpful :D
Reply from Hays Travel - Crewe
Thank you so much for taking the time to write a review! We hope you have a great holiday xx
Reply from Hays Travel - Crewe
Thank you so much for the lovely review!! :D xx
We asked, they provided options
Ali has worked relentlessly, over several weeks, trying to find us a cruise that suited many specifics. Even when we gave her different requests, she never waivered and matched us up with what will hopefully be a perfect first cruise experience.
January 22, 2026
Reply from Hays Travel - Crewe
Thank you for such a lovely review. Im sure you will both enjoy your first cruise. I am so excited for you both. I will see you again soon, Kindest Regards Ali x
Very welcoming smile and made you feel…
Very welcoming smile and made you feel at ease good service
January 21, 2026
Reply from Hays Travel - Crewe
Thank you so much for taking the time to leave such a lovely review. We really appreciate you booking with us :D
Brilliant as always very helpful in…
Brilliant as always very helpful in every way 👍
January 14, 2026
Reply from Hays Travel - Crewe
Thank you so much for taking the time to write a review we hope you have a great holiday! x
Booking holiday or getting euros
The staff are always friendly and very helpful and always know what we are looking for .
January 8, 2026
Reply from Hays Travel - Crewe
Aww Thank you so much for booking with us again :)
Polite and very helpful and found us…
Polite and very helpful and found us the holiday we wanted
January 14, 2026
Reply from Hays Travel - Crewe
Thank you so much for taking the time to leave a lovely review and thank you for booking with us :D
Lovely and helpful
Booked yet another holiday with Hays Crewe. Staff were as always lovely and so helpful. They always go above and beyond to get you the best deal. I use Hays a lot and wouldn’t book with anyone else
January 14, 2026
Reply from Hays Travel - Crewe
Thank you so much for your lovely review and for booking ANOTHER (hehe) holiday with me. See you soon, Ali x
Always a pleasure to book with hays
Always a pleasure to book with hays , great communication and friendly service
January 11, 2026
Reply from Hays Travel - Crewe
Thank you so much for taking the time to write this feedback! We are very happy to hear that you were happy with our service! :D xx
Reply from Hays Travel - Crewe
Thank you so much for taking the time to write a review we are happy to see you booking with us again! :D x
Reply from Hays Travel - Crewe
Thank you so much for booking with me again :) Many Thanks, Naomi x
It was very good did it over the phone
January 6, 2026
Reply from Hays Travel - Crewe
Thank you so much for taking the time to write a review! :D we are happy to hear that you liked our service :) x
Reply from Hays Travel - Crewe
Thank you so much for taking the time to write a review! We hope you have a lovely time xx
Sorted out exactly what we were looking…
Sorted out exactly what we were looking for. Very pleasant staff.
January 1, 2026
Reply from Hays Travel - Crewe
Thank you for booking with us and for your lovely review :) we really appreciate it :)
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