My experience is that all the staff at the crewe branch are always trying to get the best price they can, They never pressure you in to booking when you ask for details on a holiday . Thanks to all th... See more
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Booked a holiday for myself and two daughters to Australia. The trip was tailor made to include all our chosen places to stay. This was all arranged in a friendly professional manner. Very pleased wit... See more
Company replied
The staff were all very friendly & welcoming. They all interacted with ourselves and our children which stopped them from getting bored. They were honest with reviews and booked us a fantastic holiday... See more
Company replied
Everyone at Hays travel in Crewe are so helpful, I won't book with anyone else, it takes all the stress out of travelling. Can't beat printed out boarding passes the old fashioned way!
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
60A Market Street, CW1 2HD, Crewe, United Kingdom
- 01270 500773
4.9
Excellent
1K reviews
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Reply from Hays Travel - Crewe
Aww so glad we got you all sorted :) Thanks again for booking with me :)
Always very polite staff professional…
Always very polite staff professional and listen to your needs and find the best holiday we require ,
February 15, 2026
Reply from Hays Travel - Crewe
We appreciate you taking the time to leave us such a wonderful review! Thank you for booking with us :D
Can not fault the staff at Crewe shop…
Can not fault the staff at Crewe shop go out of there way to assist you and nothing is to much bother
February 22, 2026
Reply from Hays Travel - Crewe
Thanks for booking with us again and for your kind words :)
Assistant was helpfull
February 19, 2026
Reply from Hays Travel - Crewe
Thank you for taking the time and leaving a review and for choosing us to book your holiday :)
Professional helpfull
February 18, 2026
Reply from Hays Travel - Crewe
Thank you for your review and for booking with us again :)
Always there help and always good at…
Always there help and always good at sorting things out for me
February 8, 2026
Reply from Hays Travel - Crewe
Thank you for booking with us again :)
Alison was very helpful
Alison was very helpful. Searched for the best options and organised everything for us quickly and efficiently. Friendly and helpful.
February 14, 2026
Reply from Hays Travel - Crewe
Thank you so much for your lovely review and for booking with us again :)
Naomi was a pleasure covered…
Naomi was a pleasure covered everything that we asked about and more ,always made to feel welcome and never rushed at all
February 14, 2026
Reply from Hays Travel - Crewe
Always a pleasure :) Thank you for booking with me again :)
Amazing as always wouldn’t book with…
Amazing as always wouldn’t book with anyone else thanks so much
February 12, 2026
Reply from Hays Travel - Crewe
Thank you so much for booking with us again :)
I love Booking with Hays in Crewe…
I love Booking with Hays in Crewe because the girls are so helpful when you walk in.
Very good at suggesting things for us and finding our right holiday. No problem is too big 😊
February 9, 2026
Reply from Hays Travel - Crewe
Thank you for booking another holiday with us and for leaving us a wonderful review. Its always nice to book your holidays :)
Reply from Hays Travel - Crewe
Thank you for booking another holiday with us and for leaving another lovely review. see you again soon
:)
Helpful staff
Alex was very helpful as we had a booking charge query. We always use Crewe Hays Travel. All the staff are extremely knowledgeable and helpful.
February 6, 2026
Reply from Hays Travel - Crewe
Thank you for your lovely review :) x
Made a last minute decision to call at…
Made a last minute decision to call at the store and Ali was brilliant! Very helpful,knowledgeable and nothing was to much trouble. A great experience and will definitely go there again,thankyou.
February 6, 2026
Reply from Hays Travel - Crewe
Than you for your lovely review and for booking your holiday with me :) It will soon come round I bet you both are really excited. See you again soon, Ali
Once again we had a great experience…
Once again we had a great experience booking with Ali at Hays Travel in Crewe. We advised her what we would like dates, airport hotels and she came up trumps for us thank you Ali
February 2, 2026
Reply from Hays Travel - Crewe
Thank you again for another lovely review and for booking another holiday with me :) Its always a pleasure booking your holidays. see you again soon, Ali x
Very Friendly and helpful member of…
Very Friendly and helpful member of staff. Thank you Lauren Ward for helping us book our holiday to celebrate my husband’s retirement
February 2, 2026
Reply from Hays Travel - Crewe
We appreciate your kind words and are so happy we could help in booking your holiday to celebrate your husband's retirement :D
Excellent service as always
Excellent service as always
I asked for various prices and destinations.
Alex from Crewe was marvellous.
Just took it in her stride and found what we were looking for.😄
January 31, 2026
Reply from Hays Travel - Crewe
Thank you for your lovely review and for booking your holiday with me :) x
As always the staff are extremely…
As always the staff are extremely helpful in finding a holiday that suits our requirements. Alex is quick on the computer and found a cabin on Queen Anne that was suitable.
February 1, 2026
Reply from Hays Travel - Crewe
Thank you for leaving me a lovely review :) Thank you again for booking with us x
Price matched holiday.
We called in to book a holiday we'd seen on the Internet,(not on the Hays website) so we knew exactly what we wanted.
Anna dealt with us in a friendly and professional manner and not only was the exact holiday found but also matched in price.
We prefer to book face to face rather than Internet booking as it makes the whole experience more attractive.
We were dealt with extremely efficiently, courteously and politely.
No pressure sales for additional extras which was refreshing and we left our local branch of Hays extremely happy, with the holiday we wanted.
January 31, 2026
Lovely booking with hays travel staff…
Lovely booking with hays travel staff are so friendly and helpful we had Alex to help us yesterday she is lovely gives us advice when we need it and sort it all out keep up the good work hays travel
January 30, 2026
Reply from Hays Travel - Crewe
Thank you so much for the lovely review! :D I hope you both have a great holiday xx
Staff have great knowledge and advice…
Staff have great knowledge and advice about destinations.
Nothing is too much trouble or time.
Excellent customer service
January 27, 2026
Reply from Hays Travel - Crewe
Thank you for your lovely review and for booking another holiday with me. I will see you again soon, Ali x
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