My experience is that all the staff at the crewe branch are always trying to get the best price they can, They never pressure you in to booking when you ask for details on a holiday . Thanks to all th... See more
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Booked a holiday for myself and two daughters to Australia. The trip was tailor made to include all our chosen places to stay. This was all arranged in a friendly professional manner. Very pleased wit... See more
The staff were all very friendly & welcoming. They all interacted with ourselves and our children which stopped them from getting bored. They were honest with reviews and booked us a fantastic holiday... See more
Company replied
Everyone at Hays travel in Crewe are so helpful, I won't book with anyone else, it takes all the stress out of travelling. Can't beat printed out boarding passes the old fashioned way!
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
60A Market Street, CW1 2HD, Crewe, United Kingdom
- 01270 500773
4.9
Excellent
1K reviews
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I booked a cruise through Hays travel…
I booked a cruise through Hays travel they were amazing as this holiday was my first solo holiday they did everything for me
May 1, 2026
Reply from Hays Travel - Crewe
Thank you for your review and your positive feedback x
South Africa Tour
Ali was very helpful when we booked our holiday and offered lots of options for our trip.
May 1, 2026
Reply from Hays Travel - Crewe
Thank you for your positive feedback and for booking your amazing holiday with me. See you soon Ali x
Cruise Booking.
Alison was very helpful with everything that we asked about and she explained everything about the booking to us we got what we wanted for our holiday.
May 8, 2026
Reply from Hays Travel - Crewe
Thank you for your lovely review and for booking your cruise with me. Its not long to wait and I will be in touch when your tickets are here. See you soon, Alison
Great service from Anna
Anna at the Crewe branch was extremely helpful and attentive when I telephoned the branch with a couple of queries on Sunday 3rd May.
We had already decided on a particular cruise but she telephoned the Cruise Line with a query I had raised and then rang me back a little later with the answer.
I was offered a better deal by Hays than booking direct with the cruise line; deposit paid and confirmation received by email within 15 minutes.
Excellent service, thank you.
May 3, 2026
Reply from Hays Travel - Crewe
Thank you, it was an absolute pleasure to help and assist you book your cruise for your special trip. Anna x
Both Anna and Lauren were very good
Both Anna and Lauren were very good. They were genuinely interested in my requirements and listened to my requests and offered options.
Both really lovely members of staff.
I usually book online but it was nice to speak to someone face to face and be looked after
April 30, 2026
Reply from Hays Travel - Crewe
Thank you so much for choosing to book with us we really do appreciate it and will look after you. Kindest Regards Anna, Lauren and team x
Great staff especially Alison the…
Great staff especially Alison the Manager from the Crewe shop, she is so helpful and caring, goes out of her way to accommodate you despite being busy.A good example to her staff.
April 23, 2026
Reply from Hays Travel - Crewe
Aww, thank you for your lovely review and for booking your many holidays with me. It was a pleasure and a giggle to book your holidays. See you ladies soon, Ali x
First class
April 22, 2026
Reply from Hays Travel - Crewe
Thank you for leaving a fab review and for booking your holiday with me :)
Atenttion to detail ,positive…
Atenttion to detail ,positive expierience, ten out ten,!
April 22, 2026
Reply from Hays Travel - Crewe
Thank you so much for taking the time and leaving such a lovely review and thank you for booking with me :)
All ways great service with a smile…
All ways great service with a smile Megan looked after me and helpful
April 28, 2026
Reply from Hays Travel - Crewe
Thank you, for leaving me lovely review. Have a lovely holiday, Megan
I know I always get good service from…
I know I always get good service from Naomi been dealing with her for along time excellent as usual.
April 28, 2026
Reply from Hays Travel - Crewe
Thank you for leaving a lovely review and for booking with me again :)
Reply from Hays Travel - Crewe
Thank you for your lovely review, We are always happy to help :)
My wife and I sat down with a really…
My wife and I sat down with a really helpful young lady who went through all the different options,very happy with the service and would definitely recommend to my friends.
April 21, 2026
Reply from Hays Travel - Crewe
Thank you for your lovely review :) Luci - Assistant manager
Mrs DC
I always use Hays travel when booking a holiday, friendly helpful service, nothing is to much trouble for them
April 19, 2026
Reply from Hays Travel - Crewe
Thank you for your lovely review, We are always happy to help :) Luci - Assistant manager
Staff are amazing go out of there way…
Staff are amazing go out of there way to help always happy that’s why I book with hays Crewe amazing team 😃
April 19, 2026
Reply from Hays Travel - Crewe
Thank you for your lovely review & or booking your holiday with us here in crewe :) Luci - Assistant manager
Lovely girls in Crewe
Lovely girls in Crewe, Cheshire. Always a smile, helpful. Been booking holiday quiet a while with them.
April 18, 2026
Reply from Hays Travel - Crewe
Thank you for your lovely review :) Luci - Assistant manager
Reply from Hays Travel - Crewe
Thank you for your lovely review and for booking your holiday with me :)
Reply from Hays Travel - Crewe
Thank you for your lovely comments and for leaving me a 5* review. Have a lovely holiday :)
Constantly helpful reliable and…
Constantly helpful reliable and efficient friendly service..
April 8, 2026
Reply from Hays Travel - Crewe
Thank you for your review and for booking with us again :)
New trainee Megan dealt with my booking…
New trainee Megan dealt with my booking she was very informative & helpful. Nothing was too much trouble. Megan was very pleasant.
April 5, 2026
Reply from Hays Travel - Crewe
Thank you for booking your holiday with me and for your patience as it was busy day. Im sure you will have a lovely holiday, kindest regards Megan x
Crewe experience
Fab, service all round,started looking for holidays November last year, staff always looking for options, found one that suited and booked there and then. Double and treble checked all info. Spot on service.
April 5, 2026
Reply from Hays Travel - Crewe
Thank you for your lovely review and for booking with us again :)
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