My experience is that all the staff at the crewe branch are always trying to get the best price they can, They never pressure you in to booking when you ask for details on a holiday . Thanks to all th... See more
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Booked a holiday for myself and two daughters to Australia. The trip was tailor made to include all our chosen places to stay. This was all arranged in a friendly professional manner. Very pleased wit... See more
The staff were all very friendly & welcoming. They all interacted with ourselves and our children which stopped them from getting bored. They were honest with reviews and booked us a fantastic holiday... See more
Company replied
Everyone at Hays travel in Crewe are so helpful, I won't book with anyone else, it takes all the stress out of travelling. Can't beat printed out boarding passes the old fashioned way!
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
60A Market Street, CW1 2HD, Crewe, United Kingdom
- 01270 500773
4.9
Excellent
1K reviews
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Friendly and helpful staff and…
Friendly and helpful staff and knowledgeable making booking a holiday very easy
100% recommend to anyone
June 12, 2026
Reply from Hays Travel - Crewe
Thank you for your 5* review and for booking another holiday with me :) Im glad you had a lovely time on your last one. see you again soon, Ali x
We've been booking with the girls in…
We've been booking with the girls in Crewe for a long while. Always helpful nothing to much trouble for them.
June 1, 2026
Reply from Hays Travel - Crewe
Thank you :) and thank you for booking another holiday with us. See you both soon x
Exceptional customer service and support
We could not be happier with the advice and assistance we received from Naomi when looking to book our honeymoon.
She was extremely knowledgeable and could not have been more helpful, and patient, as we reviewed different hotels and flight options. Once we had made our decision Naomi even stayed on a Sunday evening, after the shop had closed to ensure our booking was successful completed.
Very happy to have booked with Hayes and delighted at the service provided by Naomi at the Crewe branch.
We would have no hesitation in recommending them.
June 7, 2026
Reply from Hays Travel - Crewe
Thank you so so much for taking the time and leaving me such a lovely review! It means so much to know you are happy and excited with your amazing upcoming trip :) It was an absolute pleasure to book and I really appreciate it :)
Reply from Hays Travel - Crewe
Thank you for your 5* review and for booking your holiday with us. See you again soon, Luci
Knowledge of products and listening to…
Knowledge of products and listening to our requirements.They could answer all questions asked and explained all the next steps.
May 30, 2026
Reply from Hays Travel - Crewe
Thank you so much for taking the time to leave such a lovely review. We really appreciate it :D
At the crewe branch a very polite young…
At the crewe branch a very polite young lady( lucy )was very helpful with are plans thank,s mal/wendy.
June 7, 2026
Reply from Hays Travel - Crewe
Thank you for your lovely feedback! and for booking your holiday with me. See you again soon. Luci
Reply from Hays Travel - Crewe
Thank you for taking the time to leave me a lovely review. It was a pleasure to help you with your holiday requirements. See you when your tickets are here, Ali x
Reply from Hays Travel - Crewe
Thank you so much for taking the time to leave such a lovely review. We appreciate you booking with us :D
Happy hays travel…
As soon as we walked in felt welcomed very helpful staff felt that they went that extra mile to help
May 31, 2026
Reply from Hays Travel - Crewe
Thank you for taking the time and leaving such a nice review! So glad we got you all sorted! Thank you for booking with us :)
Excellent service and a very good deal!
May 31, 2026
Reply from Hays Travel - Crewe
Thank you for leaving me a lovely review and for booking your holiday with me :)
Naomi was so welcoming and was so…
Naomi was so welcoming and was so helpful. We always have great service and lots of good advice when we are booking our holiday.
May 31, 2026
Reply from Hays Travel - Crewe
Thank you for your lovely review and for booking with us again :) We really appreciate it :)
Always book through hays travel even my…
Always book through hays travel even my friend /neighbour does now been on cruises .all inclusives. Canary islands bed and breakfast board basis depending on country and what has to offer . Find staff helpful spend time looking at your needs for what you want out of a holiday . Already having 4 trips within a year. Living the dream. Shame they dont do a point system for loyal customers. Like loyalty in shops. Just a suggestion
May 28, 2026
Reply from Hays Travel - Crewe
Hi and thank you for booking another holiday with us. We appreciate your feedback and we will forward your suggestion to our head office as this would be a lovely idea. I hope you have a wonderful time and your many holidays :) x
Hays Travel very helpful.
We have been dealing with Chloe at Sandbach branch, but unfortunately it was closed on Sunday so we called Crewe. Lauren was very helpful (as was Chloe). We made the booking as there was only one midship cabin left and we didn’t want to miss it.
May 24, 2026
Reply from Hays Travel - Crewe
Hi and thank you for your lovely review and for booking your holiday with us :)
the staff made the whole prosses easy…
the staff made the whole prosses easy it was good to see even though Hays have grown so bigl they still have a great team.
May 22, 2026
Reply from Hays Travel - Crewe
We are so pleased to hear our team made your experience easy. Thank you for your wonderful feedback. Thank you for booking with us :D
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Always very pleasant and helpful going the extra mile every time we book with them. Nothing is ever too much trouble. Wouldn't choose to book with anyone else 😎
May 21, 2026
Reply from Hays Travel - Crewe
Thank you for another fabulous review and for booking another holiday with us. Its always a pleasure to help find your holidays. See you again soon, Ali x
Ali at Hayes Travel Crewe was amazing
Ali at Hayes Travel Crewe was amazing. She helped us find the right holiday at the best price, even though we kept changing our minds. Very helpful.
May 20, 2026
Reply from Hays Travel - Crewe
Aww thank you for leaving me such a lovely review! You will both have an amazing time. I wanted the holiday to be right for you both and think you have picked some lovely hotels. see you soon, Ali xx
All the staff where very helpfull with mine and my friends booking on sunday the 17th may they got us the best price forour holiday very pleased with the service we recievedfrom Anna and Alison at the
All the staff where very helpfull with mine and my friends booking on sunday the 17th of may they got us the best price for our holiday very pleased with the service we recieved from Anna and Alison at the Crewe Store
May 18, 2026
Reply from Hays Travel - Crewe
Thank you for leaving a lovely review and for booking another holiday with us :) We will see you again soon, Ali & Anna xx
Proper travel agents
Proper travel agents! Patient, persistent knowledgeable and always friendly. Top class guys
May 13, 2026
Reply from Hays Travel - Crewe
Thank you for your lovely review and thank you for booking your many holidays with us! We do appreciate it. See you both soon, the Hays girls :) xx
The travel advisor and her colleagues…
The travel advisor and her colleagues were very helpful and knowledgeable about the country, resort and hotel we selected.
May 12, 2026
Reply from Hays Travel - Crewe
Thank you for you lovely review and for booking your holiday with us :) Kindest Regards Lauren
Customer service was very good
Customer service was very good. Lovely friendly helpful staff
May 7, 2026
Reply from Hays Travel - Crewe
Thank you for booking with us and for your lovely review :) It was an absolute pleasure to book :)
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