Abigail pulled out all the stops to get our New York cruise/fly holiday booked for 2027. She was always very responsive to our questions and gave very helpful advice on cabin selection for the cruis... See more
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Excellent service Abigail was very helpful, knowledgeable and extremely friendly. We have been using Tui for years but think Hays will now be our first port of call. Thank you
Company replied
Sam at Hays Travel Crewkerne is absolutely amazing. He has arranged several holidays for us. He is so friendly and efficient. Always remembers who we are and greets us with a smile and a cheery hello.... See more
Company replied
I booked a trip to Turkey for my sister’s wedding and had a brilliant experience with Hays Travel, Crewkerne. Abi was absolutely lovely, friendly, helpful and kept me updated throughout. She called... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
3 Market Street, TA18 7JP, Crewkerne, United Kingdom
- 01460 73413
4.9
Excellent
331 reviews
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Excellent service
Excellent service, the manager went over and above to help us with our holiday booking, we always choose Hays travel in Crewkerne for this reason
January 6, 2026
Reply from Hays Travel - Crewkerne
Thank you for your lovely feedback! It was a pleasure to get you booked on another holiday. I am sure you are going to have a fantastic time. :) I look forward to seeing you again soon. Stacey :)
I booked my 3rd holiday last week
I booked my 3rd holiday last week with Hayes having always diy,d my holidays in the past. They are always so helpful and efficient. Ryan, currently an apprentice was a delight with a great sense of humour and he made sure he followed all procedures to get us booked up with no loose ends. Well done to all of them at Hayes Crewkerne
January 4, 2026
Reply from Hays Travel - Crewkerne
Thank you for taking the time to write a review. It was a pleasure booking the holiday for you, I hope you have a lovely time and I look forward to hearing all about it! Ryan
The young lady abi was polite
The young lady abi was polite, very knowledgeable and went over the details many times to make sure all was correct.
December 30, 2025
Reply from Hays Travel - Crewkerne
Hi Marie, thank you for the lovely review. We look forward to hearing about your holiday when you return. Abi 🙂
Such a help.
Such a help.. doing all the extras that need doing. Also giving me reminders for jobs to do before I travel
December 18, 2025
Reply from Hays Travel - Crewkerne
Thank you for your review! I'm happy to hear you found our service helpful and we hope you have a lovely trip - Stacey
The gentleman that i saw
The gentleman that i saw, was efficient, friendly and very knowledgeable, and patient with myself, when I left, I was very happy , so I booked my holiday with hayes travel agents in crewkerne, Somerset , Thankyou
December 6, 2025
Reply from Hays Travel - Crewkerne
Thank you for taking the time to leave us a review! I'm so glad to hear you were happy with our service and I hope you have a lovely holiday! Not long to go now :) - Sam
Every holiday we book we use Hays…
Every holiday we book we use Hays Crewkerne. They always find the holiday we want. Even when we aren't sure what we are really looking for they are fantastic. Even when we weren't overly sure he found something that suited and more. We have a branch in our town but will always use the Crewkerne branch as the service is amazing
December 2, 2025
Reply from Hays Travel - Crewkerne
Thank you for leaving us a review! I'm glad to hear you've been happy with our service again in Crewkerne and it was a pleasure booking the cruise for you! We look forward to speaking with you again soon :) - Sam
As always on visiting Hayes Travel…
As always on visiting Hayes Travel Crewkerne I was treated to a first class service. The Staff are friendly and knowledgable and the Manager exceptionable. My holiday was booked, I was given all the relevant details as always a very pleasant experience.
December 4, 2025
Reply from Hays Travel - Crewkerne
Thank you for leaving us a lovely review! It was a pleasure booking another holiday for you and we look forward to speaking with you again soon - Stacey
Excellent and friendly service.
November 25, 2025
Reply from Hays Travel - Crewkerne
Thank you for your review! It was a pleasure getting your holidays all booked :) - Stacey
Trip to Turkey
I booked a trip to Turkey for my sister’s wedding and had a brilliant experience with Hays Travel, Crewkerne. Abi was absolutely lovely, friendly, helpful and kept me updated throughout. She called back when promised, matched an online price, and communicated everything clearly. It made the whole process so easy and stress-free.
Highly recommend!
November 14, 2025
Reply from Hays Travel - Crewkerne
Thank you so much for the lovely review! We are glad to hear that your experience with Abi was friendly and stress-free. We look forward to speaking with you again soon - Sam :)
we got what we wanted
November 11, 2025
Reply from Hays Travel - Crewkerne
Thank you for your feedback! It was a pleasure to get you booked and i am sure we will see you again soon. Stacey :)
ABI WAS VERY PROFESSIONAL AND POLITE
ABI WAS VERY PROFESSIONAL AND POLITE. EXPLAINED EVERYTHING STEP BY STEP. WE WERE VERY IMPRESSED
October 28, 2025
Reply from Hays Travel - Crewkerne
Hi Jacqueline, thank you for the lovely review. We look forward to hearing about your holiday when you return. Abi 🙂
Very helpful and efficient assistant.
Very helpful and efficient assistant (Stacey). Helpful brochures offering lots of choice. Insurance taken care of. Altogether a very easy and hassle free way of booking a holiday.
October 28, 2025
Reply from Hays Travel - Crewkerne
Thank you for your lovely feedback. It was a pleasure to get you booked again. We hope to see you again soon. Stacey :)
Experienced friendly service
Experienced friendly service, always looks for discounts and remembers our names, very helpful.
October 19, 2025
Reply from Hays Travel - Crewkerne
Thank you for your lovely feedback! It was a pleasure to get you booked on another holiday. I am sure you will have an amazing time! We look forward to seeing you instore again soon. :) Stacey
Sam at Crewkerne office was extremely…
Sam at Crewkerne office was extremely helpful he answered my questions and delivered what I wanted efficiently
October 11, 2025
Reply from Hays Travel - Crewkerne
Thank you for your review! I'm happy to hear you found our service helpful and I hope you have a great trip! - Sam :)
First time booking a holiday with Hays…
First time booking a holiday with Hays travel and we had a great experience. We booked in the crewkerne branch and we were looked after by Sam and he was great! So helpful talking us through all options. Can’t wait for our first cruise next year!
October 11, 2025
Reply from Hays Travel - Crewkerne
Thank you for taking the time to leave a lovely review! I'm glad you had a great experience with us and I hope you have an amazing cruise when the time comes - Sam :)
Sam was really helpful
Sam was really helpful. Great service and efficient. Thanks Sam. We can’t wait to go on our first proper family holiday.
October 4, 2025
Reply from Hays Travel - Crewkerne
Thank you for the lovely review! I'm so happy that you found our service helpful. It was a pleasure getting your family holiday all booked - Sam :)
As always brilliant.nothing to complain…
As always brilliant.nothing to complain about great service as always.
October 11, 2025
Reply from Hays Travel - Crewkerne
Hi Mrs Male, thank you for the lovely review. We look forward to hearing about your holidays when you return. Abi 🙂
Once again a great experience booking a…
Once again a great experience booking a cruise to Norway with Hays Travel Crewkerne. Both preliminary work via email correspondence to booking the final holiday in store on Saturday . Can’t fault the service and efficiency. Takes the stress out of booking a holiday online any day!
October 5, 2025
Reply from Hays Travel - Crewkerne
Thank you for taking the time to leave us a review! It was a pleasure getting your Fjords Cruise all booked up! I hope you all have a lovely trip when the time comes :) - Sam
Reply from Hays Travel - Crewkerne
Thank you for your review! I am happy to hear that you found our service helpful! We look forward to seeing you in store again soon :) - Sam
Staff were excellent
Staff were excellent, very helpful, answered all our questions and gave us all the relevant information, very friendly .
September 23, 2025
Reply from Hays Travel - Crewkerne
Thank you so much for this lovely review! It was lovely to meet you and we hope you have a great holiday :)
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