Hays Travel - Crook Reviews 

Very helpful had time to make sure you've got holiday you will look for went through various hotels and room that I required.the staff explain about the hotel and surrounding areas. Shorted the car parking at the airport
Car park which is a big thing for me

Service first class
Declan was informative and gave good advice
Will continue to call into the crook branch for future deals

The staff are so very helpful and guide you through your travel ideas and make them come to life. With many good suggestions I found just what I was looking for. Looking forward to my next cruise now everything is booked.

Efficient friendly service. Staff like Chelsey in the Crook Branch take their time to get to know customers and make booking a holiday feel like you’re talking to a friend. A quick easy process in a welcoming place. I always use Hays travel for holidays.

From start to finish, both ladies Chelsey & Lorraine were absolutely fantastic! Full of knowledge, experience & patience! We’ve booked with you guys before and have never had an issue. Thankyou again

Saving us moe

Chelsea went above and beyond in getting us the holiday we wanted. We always use hays travel all very friendly staff

As always a first class service from all in the Crook office. Professional, helpful friendly staff . Thankyou

Lorraine was excellent in every way booking our holiday thank you

Lorraine helped us with our holiday and helped with all the other little things too , airport parking , insurance , seats ! Couldn’t ask for more.

Very friendly staff went out of their way to find a holiday that my friend and were happy with you young employee Declan was very efficient

Excellent service from both Georgia and Lillie. All booked with ease.

Chelsea listened to what I wanted and put together my holiday as she always does thank you

Lorraine was amazing! I hadn’t originally booked with Hays but I wish I had. I had booked independently and the return flight had been cancelled leaving me with no hotel for a night or loosing a days holiday, I spoke to Lorraine about it and told her the dates we were going and what we had already booked, she was incredibly sincere an got us a new booking as close to the price I had originally paid with the independent company that I was able to get a refund from. I am so happy that my family still get to take our trip that nearly ended in disaster.

Another fantastic booking experience at Hays, Crook. The staff here are always so friendly and welcoming. Thanks especially to Chelsea for making our booking effortless and for brightening our day. Keep up the great work and we’ll keep smiling. See you again soon!

Lorraine was very efficient in dealing with numerous requests which allowed us to make an informed decision on which holiday to choose. During the appointment to book the holiday of choice, Lorraine kept us informed of the process and was able to clarify with the booking agent the difference between room types, visa etc.

Great young lad found what was looking for got my holiday booked

Our hays travel rep ( Callum) was very professional, served us with a smile, covered everything we asked about like ,( hotel facilities what's open & what's not given the Date were going) also checked all other dates for us for best price .😎 Happy with the service we received.

Chelsea is always helpful when we are looking for holidays 😀