Booked my 3rd holiday with Nicole this week. As usual I am quite fussy and ask her to try a few hotels and get a few prices for me. She always does this with patience and comes back to me quickly and... See more
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See what reviewers are saying
Fantastic staff at Crosby Hays Travel ... Macy goes above&beyond to help! All the girls are great ... never use online holidays.. Hays all day long ! 👍👍👍
Company replied
All the staff in the Crosby shop are so helpful. They are personable, approachable & really listen to your needs. Laura had taken on board my wish list, and had selected the holiday packages I had req... See more
Company replied
This is our 5th time booking with Hays, great company, have dealt with different people and all have been so helpful and friendly, nothing to much trouble trying to get the best holiday for you. They... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
34 Liverpool Road, L23 5SF, Crosby, United Kingdom
- 01514386605
4.9
Excellent
729 reviews
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Reply from Hays Travel - Crosby
Thank you for such a lovely review :) - Macy
Fantastic staff at Crosby Hays Travel…
Fantastic staff at Crosby Hays Travel ... Macy goes above&beyond to help! All the girls are great ... never use online holidays.. Hays all day long ! 👍👍👍
July 5, 2026
Reply from Hays Travel - Crosby
Thank you so much Joanne for a lovely review! Time to look forward now :) - Macy
As always the whole experience was…
As always the whole experience was pleasant and easy, because the staff are very helpful and friendly.
July 11, 2026
Reply from Hays Travel - Crosby
Thank you for your lovely review! Glad we got your holiday booked! :) - Macy
Staff were personable and most helpful…
Staff were personable and most helpful from start to finish. Service was excellent. Highly recommended.
June 30, 2026
Reply from Hays Travel - Crosby
Thank you Dave, always a pleasure :)
Booked my 3rd holiday with Nicole this…
Booked my 3rd holiday with Nicole this week. As usual I am quite fussy and ask her to try a few hotels and get a few prices for me. She always does this with patience and comes back to me quickly and efficiently. Such a lovely friendly and helpful person. Makes booking my holiday so easy and less stressful. Will always use Nicole and Hays Crosby for booking my holidays. Thank you!!
July 9, 2026
Reply from Hays Travel - Crosby
Hi Karen, thank you so much!! I always look forward to our chats and getting your bookings sorted! - Nicole 🥰
Erin from Hays travel Crosby Bootle was…
Erin from Hays travel Crosby Bootle was wonderful an helpful finding my holiday
July 9, 2026
Reply from Hays Travel - Crosby
Thank you for your kind review Sara x
Nicole was pleasant and professional.
Nicole was pleasant and professional.
The booking was straight forward and we are happy with the price.
July 5, 2026
Reply from Hays Travel - Crosby
Thank you for your kind review Peter :)
We've booked breaks etc with Hays a few…
We've booked breaks etc with Hays a few times..
As we're both in our 70s & not good online..the staff in there are so helpful & understanding!
Nothing too much trouble..
Would definately recommend!!
July 3, 2026
Reply from Hays Travel - Crosby
Thank you so much for a lovely review! Glad we got you booked :) - Erin
Reply from Hays Travel - Crosby
Hi Mike, Thank you so much! Glad we were able to get you all booked - Nicole :)
The young lady was very friendly and…
The young lady was very friendly and professional she talked up through the whole process of booking our cruise
July 1, 2026
Reply from Hays Travel - Crosby
Hi Debbie, thank you so much for your review! It was my pleasure - Nicole :)
Hays Travel in Crosby are Amazing
Hays Travel in Crosby are amazing! I have been booking Fred Olsen cruises with them for the last few years and they are so knowledgeable and helpful and friendly. They always want the best for us and and are so happy when we go in after our cruise to tell them all about it. We actually booked 2 cruises for next year with Claire and she was amazing and Erin was amazing too. I always tell everyone on our Fred Olsen cruises how fab Hays Crosby are! They really can't do enough and are the best.
June 26, 2026
Reply from Hays Travel - Crosby
Thank you so much Lynn for your lovely review! Its always an absolute pleasure booking you and hearing all about it when you get back! xx
The person we saw was extremely helpful…
The person we saw was extremely helpful in trying to find a holiday to suit us.
June 19, 2026
Reply from Hays Travel - Crosby
Thank you for your kind review Linsey it was a pleasure :)
staff smiling faces
staff smiling faces. booking all good, 4 5,times with you going solo .
staff so helpful.
thank you emily,laurs and staff.
ann,
June 23, 2026
Reply from Hays Travel - Crosby
Thank you for your lovely review Ann, it is always our pleasure! - Emily & Laura :)
Hays travel Crosby
Hays travel Crosby
Laura couldn’t have been more helpful walked away with holiday booked
June 25, 2026
Reply from Hays Travel - Crosby
it was my pleasure Patricia! Thank you for your review! :) - Laura
Helpful and knowledgeable Staff
As always, staff are helpful with the knowledge needed to make my holiday booking as easy as possible. Top marks for the Crosby Store.
June 17, 2026
Reply from Hays Travel - Crosby
Thank you for your kind review! Always a pleasure Carl :)
Best place to go.
Always book with Hays Travel Crosby. The team there are so helpful, knowledgeable and friendly and take care of everything for us. Erin helped us find what we were looking for, a very pleasant and friendly young lady. Thank you!
June 15, 2026
Reply from Hays Travel - Crosby
Thank you Tony for your kind review, always a pleasure :)
Reply from Hays Travel - Crosby
Hiya Geraldine, thanks so much for your lovely review! - Macy :)
Nicole was great
Nicole was great. Sorted out our holiday in September and next March . Always get great service from all the ladies in Crosby
June 20, 2026
Reply from Hays Travel - Crosby
Hi Glenn, thank you so much for your review! So glad we could get your holiday all sorted 😊 - Nicole
Reply from Hays Travel - Crosby
Thanks Tony! Always a pleasure :)
Regular customer.
All the staff in the Crosby shop are so helpful. They are personable, approachable & really listen to your needs. Laura had taken on board my wish list, and had selected the holiday packages I had requested. I am a regular, and feel like I can trust them to guide & advise me with their knowledge. Thank you Laura. Looking forward to September.
June 16, 2026
Reply from Hays Travel - Crosby
Thanks you for such a kind review! Always a pleasure getting you booked! Time to look forward :) - Laura
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