Laura at hays travel Crosby is an experienced advisor. The experience we had with her last year was outstanding and she made us so comfortable and her valid experience showed in the advice and encoura... See more
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Exactly what I want, somebody professional to sort my holiday out for me and my wife finding what we want when we want and we're we wanted. Erin was patient her lead questions obtained the information... See more
Company replied
Macy and Erin gave exceptional customer service. Macy helped me find a great holiday which I needed to check was ok with my 2 other travellers. When I called back to confirm, Erin was really helpful w... See more
Company replied
Erin made our booking for us. Despite being nervous at first she soon grew into the process and made the experience a good one. She was polite, friendly, efficient and lovely to talk to.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
34 Liverpool Road, L23 5SF, Crosby, United Kingdom
- 01514386605
4.9
Excellent
760 reviews
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The person we saw was extremely helpful…
The person we saw was extremely helpful in trying to find a holiday to suit us.
June 19, 2026
Reply from Hays Travel - Crosby
Thank you for your kind review Linsey it was a pleasure :)
staff smiling faces
staff smiling faces. booking all good, 4 5,times with you going solo .
staff so helpful.
thank you emily,laurs and staff.
ann,
June 23, 2026
Reply from Hays Travel - Crosby
Thank you for your lovely review Ann, it is always our pleasure! - Emily & Laura :)
Hays travel Crosby
Hays travel Crosby
Laura couldn’t have been more helpful walked away with holiday booked
June 25, 2026
Reply from Hays Travel - Crosby
it was my pleasure Patricia! Thank you for your review! :) - Laura
Helpful and knowledgeable Staff
As always, staff are helpful with the knowledge needed to make my holiday booking as easy as possible. Top marks for the Crosby Store.
June 17, 2026
Reply from Hays Travel - Crosby
Thank you for your kind review! Always a pleasure Carl :)
Best place to go.
Always book with Hays Travel Crosby. The team there are so helpful, knowledgeable and friendly and take care of everything for us. Erin helped us find what we were looking for, a very pleasant and friendly young lady. Thank you!
June 15, 2026
Reply from Hays Travel - Crosby
Thank you Tony for your kind review, always a pleasure :)
Reply from Hays Travel - Crosby
Hiya Geraldine, thanks so much for your lovely review! - Macy :)
Nicole was great
Nicole was great. Sorted out our holiday in September and next March . Always get great service from all the ladies in Crosby
June 20, 2026
Reply from Hays Travel - Crosby
Hi Glenn, thank you so much for your review! So glad we could get your holiday all sorted 😊 - Nicole
Reply from Hays Travel - Crosby
Thanks Tony! Always a pleasure :)
Regular customer.
All the staff in the Crosby shop are so helpful. They are personable, approachable & really listen to your needs. Laura had taken on board my wish list, and had selected the holiday packages I had requested. I am a regular, and feel like I can trust them to guide & advise me with their knowledge. Thank you Laura. Looking forward to September.
June 16, 2026
Reply from Hays Travel - Crosby
Thanks you for such a kind review! Always a pleasure getting you booked! Time to look forward :) - Laura
Great Travel company
This is our 5th time booking with Hays, great company, have dealt with different people and all have been so helpful and friendly, nothing to much trouble trying to get the best holiday for you. They arrange everything for you, boarding passes, checking you in, makes everything so easy for you.Also have my money travel card with them as good rates, so easy to use.
June 16, 2026
Reply from Hays Travel - Crosby
Thanks you Catherine for a lovely review! So glad we got you booked and you can now look forward to your holiday :) - Erin
I booked with Laura (booked many of…
I booked with Laura (booked many of holidays with her)! So helpful, nice and general chat while deciding on where to go. We are over the moon with the seamless support and booking we had.
June 14, 2026
Reply from Hays Travel - Crosby
Thanks Megan for your lovely review! How exciting its booked- time to look forward :) - Laura
I got the holiday i was hoping for…
I got the holiday i was hoping for within the budget I had
June 14, 2026
Reply from Hays Travel - Crosby
Thank you for a lovely review! - Claire :)
Just booked another holiday
Went yesterday 14th June 2026 and I booked another holiday for next year with Erin.
I have booked quite a number of holiday with Erin. Erin is great to deal with. Very knowledgeable, friendly with a bubbly personality. First class.
June 13, 2026
Reply from Hays Travel - Crosby
Thanks Donna for your lovely review! Glad we got you booked again! - Erin :)
Erin in Crosby branch was very helpful…
Erin in Crosby branch was very helpful and friendly. We wanted to stay in Paris for a few days after going to Disneyland, Paris with my daughter.
I was not sure where to stay and Erin was very patient with me. I was really impressed by her and she stayed late after work to complete my booking.
June 5, 2026
Reply from Hays Travel - Crosby
Thankyou so much for your lovely review Ian, It was my pleasure, Im always happy to help! -Erin :)
Always get great experience in the…
Always get great experience in the Crosby branch. Greeted with warm welcome and smile.
June 10, 2026
Reply from Hays Travel - Crosby
Hiya Carol, Thank you so much! It was my pleasure :) - Macy
Macy was fabulous 👌
Macy was fabulous when booking our trip. Nothing was too much trouble.
May 31, 2026
Reply from Hays Travel - Crosby
It was my pleasure Lynnda! Thank you for such a nice review :) - Macy
Maisey was excellent finding me the…
Maisey was excellent finding me the holiday and patient with me thankyou too Erin who I booked it in store Crosby village
June 7, 2026
Reply from Hays Travel - Crosby
Thank you Noreen!! Glad we got you booked.. time to look forward now :)
Staff Very helpful
Very helpful, organised everything we needed, looking forward to our cruise with Fred Olsen x
June 4, 2026
Reply from Hays Travel - Crosby
Thank you for your kind review! It was a pleasure :)
Cruise Booking
Booked another Cruise with Hays travel Crosby were we receive excellent customer service.Macy was very informative,professional and a very positive.No hesitation in booking further holidays with Hays.
June 2, 2026
Reply from Hays Travel - Crosby
It was my pleasure, always happy to help Cheryl! Thank you for a lovely review :) - Macy
Reply from Hays Travel - Crosby
Thank you for your lovely review Eileen! It was my pleasure! - Emily :)
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