Sandra from Hays Travel Cumbernauld has booked many cruises for us, many of which have certainly not been straight forward. The cruise booked yesterday was complex as it included multiple reservation... See more
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This is the second cruise holiday we have booked this week with Hays Cumbernauld, One by phone on Wednesday with Evelyn and Lauren and the latter one on Saturday in store with Sandra. As always the... See more
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Evelyn helped me today to book holiday. She was good at explaining costs, schedule & she arranged for holiday to be paid in monthly instalments which spread cost. Told me about insurance, car park... See more
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Once again we have received the brilliant personal service fom Evelyn at the Cumbernauld branch. She goes out of her way to get us accommodated with our holidays. All the other staff in the branch are... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 29 Teviot Walk, G67 1NG, Cumbernauld, United Kingdom
- 01236885444
5.0
Excellent
762 reviews
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Was attended to very quickly and…
Was attended to very quickly and efficiently with a smiling face .
September 18, 2025
Reply from Hays Travel - Cumbernauld
Thank you for such positive feedback.
It was a pleasure to help.
Lauren
Unbelievably great service
Unbelievably great service. After discussing our preferences, Deborah found us the perfect holiday at the perfect price. She organised hard copies of all the paperwork and booked our seats on the plane.
Cannot praise her highly emough.
September 17, 2025
Reply from Hays Travel - Cumbernauld
Thanks so much Ronnie it's always a pleasure to get you guys booked up. Happy Holidays. Deborah x
Friendly knowledgeable consultant.
September 14, 2025
Reply from Hays Travel - Cumbernauld
Thank you so much for the lovely feedback! Hope to see you in store again soon.
Last minute success
Evelyn was very helpful and patient. Took time to find us a holiday to fit in with our tight last minute schedule
September 13, 2025
Reply from Hays Travel - Cumbernauld
Thank you for such positive feedback. It was a pleasure to help.
Evelyn
Really helpful and really good service
September 11, 2025
Reply from Hays Travel - Cumbernauld
It was a pleasure to make your booking Joanna. Look forward to seeing you in store again soon.
Lauren was very helpful
Lauren was very helpful, got everything I wanted for my once in a lifetime holiday the price was very reasonable and her knowledge was outstanding.
September 2, 2025
Reply from Hays Travel - Cumbernauld
thanks for your kind feedback . it was a pleasure to get you booked
Excellent customer service.
Service was excellent. The staff went beyond what I expected despite the problems they were experiencing with the computer system.
August 31, 2025
Reply from Hays Travel - Cumbernauld
thanks so much for your kind feedback. It was a pleasure to get you booked
Hays holiday time
Hi just booked again with Deborah she knows us so well now but I must say all the staff are all very welcoming and helpful I will always stick with this team x
September 4, 2025
Reply from Hays Travel - Cumbernauld
Always a pleasure to see you in store. Thank you for our lovely cakes and card.
Our experience was 10/10
Our experience was 10/10! Our helper assisted us find a holiday within minutes! Excellent service!
September 3, 2025
Reply from Hays Travel - Cumbernauld
Thank you for such positive feedback. It was a pleasure to help.
The staff were so friendly and helpful
The staff were so friendly and helpful, couldn't have been any nicer .
August 31, 2025
Reply from Hays Travel - Cumbernauld
It was a pleasure dealing with you :) Hope to see you in store again soon.
Great service
I called early on Sunday by chance and shop had just opened. Leanness asked if she called me back and she did within 10 mins and sorted my holiday out without any problems
August 25, 2025
Reply from Hays Travel - Cumbernauld
Thank you for the lovely feedback Elaine :) Hope to deal with you again in the future.
Excellent service as always …
Been booking with Hays since they took over from Thomascook never had any issues staff are lovely n very helpful when booking a holiday,found the perfect holiday for my friend who has a disability n Myself for next July cant wait not been since July 2023
August 27, 2025
Reply from Hays Travel - Cumbernauld
Thank you for such positive feedback. Always a pleasure to see you in store.
First time booking with Hays travel…
First time booking with Hays travel ,they were recommended by a family member and Evelyn was extremely friendly and helpful , very happy with the service I received .
August 26, 2025
Reply from Hays Travel - Cumbernauld
Thank you so much for such positive feedback. It was a pleasure to help with your booking.
Evelyn
Girls in the shop could have helped any…
Girls in the shop could have helped any more, absolute pleasure to deal with.
August 24, 2025
Reply from Hays Travel - Cumbernauld
It was a pleasure to help. Thank you for such positive feedback.
Lauren in Cumbernauld Glasgow store …
Lauren in Cumbernauld Glasgow store went above & beyond to get everything I asked for , for my husband & my cousin , their are so excited , 10 out 10 for all her hard work all the girls in store are so welcoming & friendly ty
August 25, 2025
Reply from Hays Travel - Cumbernauld
Thank you for such positive feedback, It was a pleasure to make your booking. :)
Debra was so patient and engaging to…
Debra was so patient and engaging to organise my forthcoming family wedding next July in Bali. All my flights, hotel and private transfers were booked and she made my booking experience so smooth and she had excellent customer. I have recommended Hays Travel to other members of my family and friends.
August 20, 2025
Reply from Hays Travel - Cumbernauld
Hi Linda thanks for your kind words it really means a lot and I am sure you will all have a fantastic time at the wedding. Speak Soon Deborah
Sandra helped myhusband and i very well…
Sandra helped myhusband and i very well booked a holiday to corfu for arranged everything for us very nice lady explained everything very well
August 20, 2025
Reply from Hays Travel - Cumbernauld
Thanks so much for your lovely review it was a pleasure getting you all booked up. Sandra
Booked over the phone with Evelyn and…
Booked over the phone with Evelyn and she couldn’t of been nicer and more helpful. It was so straight forward and everything was sent over to me for confirmation promptly.
August 19, 2025
Reply from Hays Travel - Cumbernauld
thanks for your kind feedback . It was a pleasure to get you booked
Evelyn the Assistant Manager made our…
Evelyn the Assistant Manager made our cruise booking so easy. She was so professional and explained everything to us . Wouldn’t hesitate to use Hays Travel again in the future.
August 18, 2025
Reply from Hays Travel - Cumbernauld
thanks for your kind feedback. It was a pleasure to get you booked
Amazing customer service
The girl who booked our holiday was lovely helped us find a last minute holiday at a great price
August 15, 2025
Reply from Hays Travel - Cumbernauld
THANKS FOR YOUR KIND FEEDBACK.IT WAS A PLEASURE TO GET YOU BOOKED.
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