Jacob at Hayes travel Cupar is a superstar , great knowledge and listened to what we requested, came up trumphs both times , great prices and a 5 star service.. well done
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Met with Jacob in the Cupar office who was really helpful. Our first choice of a cruise was not available but he very quickly assisted with our second option. Booking made efficiently and with no pr... See more
Company replied
Booked a last minute 5 day break to Budapest with the Cupar office. Phoned them on the Friday and we flew on the Saturday. They found us direct flights and fab accommodation. They also gave us some in... See more
Company replied
I was really struggling to find a last minute city break. Hays just took out all of the hassle. We had a week to organise our trip and they just helped make it happen. I really appreciate the help and... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
28A Crossgate, KY15 5HH, Cupar, Fife, United Kingdom
- 01334756112
4.9
Excellent
397 reviews
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Helpful professional staff
Helpful professional staff, holiday booked and information sent the same day.
May 27, 2025
Reply from Hays Travel - Cupar
Hello Heather,
Thank you so much for your lovely review on Susan, we will pass your comments onto her. We hope you have a lovely time in Greece and if you need anything in the meantime please don't hesitate to get in touch with Susan or the rest of the team.
Ellena & Team Hays Travel Cupar.
Brilliant experience!
Everything was so simple and easy for us.
We had a very helpful initial meeting with Ellena, followed a couple of days later with meeting Susan to make our booking.
Such a friendly, knowledgable and professional experience - we're looking forward to our vacation and we'll definitely use Hays Travel Cupar again!
We'll also ensure that we recommend Hays Travel Cupar to all our friends and aquaintances.
May 25, 2025
Reply from Hays Travel - Cupar
Hello Simon,
Thank you so much for your lovely review for myself and Susan. It was an absolute pleasure serving you both and we hope you have the most amazing time in Prague. If you need anything before you go away please do not hesitate to contact us.
Ellena & Team Hays Travel Cupar.
Efficient service.
Today's visit was to finalise the detailsof a provisional booking from yesterday. Maisie was polite, knowledgable and efficient. All details were carried out in a straightforward manner.
May 16, 2025
Reply from Hays Travel - Cupar
Hello Gordon,
Thank you for your lovely review. Have an amazing time on your holiday to Fuerteventura when it comes. If you need anything in the meantime you know where we are.
Ellena & Team Hays Travel Cupar.
Outstanding service from finding our…
Outstanding service from finding our staycation holiday to getting it booked I won’t be using anyone else as they are the best at what they do 🎉🎉🎉
May 7, 2025
Reply from Hays Travel - Cupar
Thank you so much for the great review Sean. Have an amazing trip and if you need anything please let Joanne or any of the team know.
Susan & Team Hays Travel Cupar
Great service ,lovely staff
Great service ,lovely staff , advised me of offers which saved me money ,holiday now booked for 2027 .Thanks Cupar Hays Travel.
May 13, 2025
Reply from Hays Travel - Cupar
Thanks so much again for the great review - so lovely to see you in store again :) Thank you so much for booking again and pop in anytime to say hello :)
Susan & Team Hays Travel Cupar
Delighted for 3rd time
We have used Hays 3 times now to book 2 cruises and a trip to New York. Each time we have been impressed with the personal service and attention to detail which has made our holiday experience so stress free and enjoyable.
May 2, 2025
Reply from Hays Travel - Cupar
Thank you so much Paul for the amazing review, its always so nice to have you in store, if you need anything at all please let any of our Cupar team know.
Susan & Team Hays Travel Cupar
The agent was nice and friendly and…
The agent was nice and friendly and explain every detail of the booking
May 9, 2025
Reply from Hays Travel - Cupar
Thanks Eddie for your review, I hope you love the hotel as much as I did, if you need anything please let Joanne or any of the team know.
Susan & Team Hays Travel Cupar
Great service !!!
I went to Cupar to meet with Joanne as arranged. This time I knew exactly what I wanted and it didn't take long to get it all booked. Great service from Joanne as always. She's is friendly and has lots of experience in travel. I got everything I wanted for my Baltic cruise from Dundee on the Ambition. Thanks to Joanne.
May 8, 2025
Reply from Hays Travel - Cupar
Thank you so much Maria, was lovely to have you both in store and we look forward to seeing you again soon. Have an amazing cruise.
Susan & Hays Travel Cupar
Great start to a holiday!
We popped into the Hayes Cupar travel shop as an escape from the dentist next door. This was just a bit of an exploration for a June holiday.We received really first class help from a charming assistant who guided us through all and every request. It was really good fun and we came away with a Majorca holiday designed for us. Thanks a million.
May 8, 2025
Reply from Hays Travel - Cupar
Thank you so much for the amazing review, It was so lovely to have you in store - have a brilliant time in Majorca and if you need anything at all please let any of the team know.
Susan & Team Hays Travel Cupar
Reply from Hays Travel - Cupar
Hello Susan,
Thank you so much for your lovely review. It was a pleasure serving you. I hope you have a great time on your trip when it comes, if you need anything in the meantime you know where I am.
Ellena & Team Hays Travel Cupar.
Staff very friendly and also very…
Staff very friendly and also very informative will definitely book more holidays at the Cupar branch
May 4, 2025
Reply from Hays Travel - Cupar
Good morning John,
Thank you so much for your lovely review on Maisie. We hope you have an amazing time in Lanzarote when it comes. You know where we are in the meantime if you need anything.
Ellena & Team Hays Travel Cupar.
Trip to Japan
Louisa was very helpful and quickly arranged the flights and hotels we were looking for
April 23, 2025
Reply from Hays Travel - Cupar
Hello Margo, thank you so much for your review, I hope you have the most amazing trip to Japan - it looks fantastic.
Susan & Team Hays Travel Cupar
Ellena very knowledgeable and helpful
Ellena very knowledgeable and helpful. cant fault my visit
April 29, 2025
Reply from Hays Travel - Cupar
Thank you so much Eileen for the great review, have the best time in Benidorm.
Susan & Hays Travel Cupar
The staff member
The staff member, Susan, was really helpful and did everything she could to find us the perfect holiday
April 22, 2025
Reply from Hays Travel - Cupar
Hello Nicky,
Thank you so much for your review on Susan. We will pass your lovely comments onto her. We hope you have an amazing holiday to Gran Canaria. if you need anything in the meantime please let us know.
Ellena & Team Hays Travel Cupar.
Friendly service
Staff were very approachable, informative, patient and gave a friendly service.
April 22, 2025
Reply from Hays Travel - Cupar
Hello Eddie,
Thank you for much for your lovely review on Susan. We will pass your comments onto her, we hope you have a lovely holiday when it comes. If you need anything in the meantime please do not hesitate to get in contact with Susan or the rest of the team.
Ellena & Team Hays Travel Cupar.
Both ladies that spoke to me were well…
Both ladies that spoke to me were well informed and therefore very helpful.
April 25, 2025
Reply from Hays Travel - Cupar
Thank you so much for your great review, it was lovely having you in store. Have an amazing time in Tenerife.
Susan & Team Hays Travel Cupar
Excellent customer service from the…
Excellent customer service from the Cupar shop
Staff extremely friendly, helpful and professional
March 29, 2025
Reply from Hays Travel - Cupar
Thank you so much for your great review, have an amazing time in Turkey, if you need anything at all please let any of the team know.
Susan & Team Hays Travel Cupar
Staff was friendly and helpful and took…
Staff was friendly and helpful and took there time in explaining everything
April 18, 2025
Reply from Hays Travel - Cupar
Thank you David for the great review, have an amazing time in Rome. If you need anything please let Ellena or any of the team know
Susan & Team Hays Travel Cupar
Susan was very helpful and informative
Susan was very helpful and informative
Explained everything in detail and gave us peace of mind
April 16, 2025
Reply from Hays Travel - Cupar
Hello Jared,
Thank you so much for your review. We will pass your lovely comments onto Susan. We hope you have an amazing time on your cruise. If you need anything before you depart please let us know.
Ellena & Team Hays Travel Cupar.
Very friendly
Very friendly, helpful and knowledgeable travel agents. Didn’t feel rushed or pushed into booking a holiday. We were given the opportunity to purchase insurance although again no pressure
April 12, 2025
Reply from Hays Travel - Cupar
Hello Margaret,
Thank you so much for your lovely review. We will pass your comments onto Susan. We hope you have an amazing holiday to Kos, we are sure you will love it just as much as we do. If you need anything in the meantime you know where we are.
Ellena & Team Hays Travel Cupar.
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