For a first time visit to Hays Travel in Cupar, it’s was a welcoming experience from first entering their office. My wife and I went in, not knowing or giving a thought of where we would like to go... See more
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Susan had helped us book a holiday to Greece before so we wanted to book something special for a 70th birthday. We started looking at Caribbean Cruises but ended up booking two weeks in Thailand due... See more
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This is our second booking through Hays Travel in Cupar. Once again excellent and informative service. Wouldn’t hesitate to use again or recommend to others
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We don’t travel using an agent very often but we were blown over how helpful and knowledgeable the staff were in our quest for a holiday. They made the booking process so easy. I can’t believe how q... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
28A Crossgate, KY15 5HH, Cupar, Fife, United Kingdom
- 01334756112
4.9
Excellent
367 reviews
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The team in cupar are great
The team in cupar are great. Nothing was a problem. Ellena was fantastic.
May 21, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Friendly helpful service from all the…
Friendly helpful service from all the staff - a great team
May 16, 2026
Reply from Hays Travel - Cupar
Hello Leigh,
Thank you so much for your lovely review. I'm delighted we managed to get something sorted for you and your daughter. I hope you both have an amazing time and if you need anything in the meantime please do not hesitate to get in touch.
Ellena & Team Hays Travel Cupar.
Reply from Hays Travel - Cupar
Hello Dave,
Thank you so much for your lovely review. It was an absolute pleasure serving you in store and getting you and your wife's cruise booked up. I hope you both have an amazing time when it comes and if you need anything before you depart please do not hesitate to get in touch.
Ellena & Team Hays Travel Cupar.
So great having a travel agent in cupar…
So great having a travel agent in cupar as dont need to travel far fo speak to someone. Susan and her team are always happy to help.
May 9, 2026
Reply from Hays Travel - Cupar
Hi Jim and Sarah, thanks so much for your great review, always a pleasure to have you in store, lots of fun and giggles.
I know you will have the best time and if you need anything please let me know.
Susan & Team Hays Travel Cupar
This is our second booking through Hays…
This is our second booking through Hays Travel in Cupar. Once again excellent and informative service. Wouldn’t hesitate to use again or recommend to others
May 8, 2026
Reply from Hays Travel - Cupar
Thanks so much for your lovely review, I will pass this onto Niamh and the team, have the best time in Malta, and if you need anything please let any of the team know.
Susan & Team Hays Travel Cupar
Staff all brillant and very friendly
Staff all brillant and very friendly, left happy and looking forward to our holiday 😊
May 7, 2026
Reply from Hays Travel - Cupar
Thanks so much for the brilliant review, have the best time away, enjoy the vino.
Susan and Team Hays Travel Cupar
Very professional and helpful getting…
Very professional and helpful getting us the best deal for our holiday
May 2, 2026
Reply from Hays Travel - Cupar
Thanks so much for the great review, have the best cruise. You know where we are if you need anything at all.
Susan & Team Hays Travel Cupar
Susan was extremely helpful in finding…
Susan was extremely helpful in finding out the information I requested, and very professional throughout the booking process
May 1, 2026
Reply from Hays Travel - Cupar
Hello Elaine,
Thank you so much for the lovely review, your trip looks amazing - I have been looking at the pictures today. Have the best time when it comes. Look forward to seeing you in store again soon.
Susan & Team Hays Travel Cupar
Came into the travel agent with…
Came into the travel agent with something that wad bothering us, got sorted professionally and swiftly, as always excellent staff
April 26, 2026
Reply from Hays Travel - Cupar
Hello Patrick,
Thank you so much for your lovely review! We really appreciate this.
We are glad that we could help you, and are always happy to help in the future!
Thank you again,
Susan & Hays Travel Cupar Team
Very helpful in getting best deal for…
Very helpful in getting best deal for our cruise in 2027
April 26, 2026
Reply from Hays Travel - Cupar
Thanks so much Andy - I hope you have an amazing time and we will see you before you go. If you need anything please let us know.
Susan & Team Hays Travel Cupar
For a first time visit to Hays Travel…
For a first time visit to Hays Travel in Cupar, it’s was a welcoming experience from first entering their office. My wife and I went in, not knowing or giving a thought of where we would like to go,however we went in to explore what was available and the pricing.
In short, with absolutely no pressure from the staff, we committed to a weeks holiday in Kos Greece mid May. The advice, help and insight from all the 3 of the staff members were invaluable.
HAPPY DAYS !!!!!
TIA for guiding us through the process
April 22, 2026
Reply from Hays Travel - Cupar
Hello Tom,
Thank you so much for the great review, I will be sure to pass this onto the team. You will have an amazing time in Kos, we have had customers just come back who loved it too. I can't wait to go.
Have the most amazing time and if you need anything at all please let me know.
Susan & Team Hays Travel Cupar
Ellena was polite,helpful,charming,did…
Ellena was polite,helpful,charming,did not rush things,explained things well and interacted well with us.
We will certainly use Hays again for the caring quality service
April 21, 2026
Reply from Hays Travel - Cupar
Thanks so much George for the great review, I will pass this onto Ellena and the team. We look forward to seeing you in store again soon and have the best trip to one of my absolute favourite destinations.
Susan & Team Hays Travel Cupar
Susan was super friendly and very…
Susan was super friendly and very informative, she helped guide us to find a holiday that ticked all the boxes.
April 21, 2026
Reply from Hays Travel - Cupar
Hi Moira,
Thanks so much. I am so glad I found you the perfect holiday and I hope you have the best time. Look forward to seeing you in store again soon.
Susan & Team Hays Travel Cupar
Nothing is too much trouble for the…
Nothing is too much trouble for the staff, friendly and helpful
April 10, 2026
Reply from Hays Travel - Cupar
Hi William, always lovely chatting to you and so glad we were able to help. Anything at all, you know where we are.
Have the best holiday
Susan & Team Hays Travel Cupar
We don’t travel using an agent very…
We don’t travel using an agent very often but we were blown over how helpful and knowledgeable the staff were in our quest for a holiday.
They made the booking process so easy. I can’t believe how quickly we took to discuss and book what looks like a great holiday
April 7, 2026
Reply from Hays Travel - Cupar
Thank you so much for the lovely review, we hope you have the most amazing time in Santorini. If you need anything at all please let Ellena or any of the team know.
Susan & Team Hays Travel Cupar
Knowledgeable and friendly
All the staff are friendly, knowledgeable and helpful. They've given us all the support we could wish for in our first long haul adventure - and they make a great cup of tea too!
April 14, 2026
Reply from Hays Travel - Cupar
Hi Susan,
Thank you so much for your lovely review. We all really appreciate it here!
We are so glad that we could help you book your first long-haul trip! And we will make sure that when you next come in we make you a cup of tea!
Kind Regards,
Niamh & Hays Travel Cupar Team
The staff in this shop are really nice
The staff in this shop are really nice, friendly and customer focussed. They ensure you get choice and excellent prices too. Really welcoming atmosphere in the shop, well done to them!
April 7, 2026
Reply from Hays Travel - Cupar
Thank you so much for the lovely review Elizabeth, I will pass this onto Niamh and the team.
Have the best time away and look forward to seeing you in store again soon.
Susan & Team Hays Travel Cupar
Staff so friendly and helpful
Staff so friendly and helpful - even walked along to my work in next street with confirmation to save me waiting in my lunch hour
April 3, 2026
Reply from Hays Travel - Cupar
Hi Sandra,
Thank you for your positive review! We all appreciate it here at Hays Travel Cupar.
We hope you enjoy your holiday when it comes! if you have any further questions, please don't hesitate to ask! And you know where we are when you are ready to collect currency for travelling!
Kind Regards,
Louisa & Hays Travel Cupar
Great service
Great service, friendly and helpful advice. Good prices and kept information up to date.
March 19, 2026
Reply from Hays Travel - Cupar
Hi Neil,
Thank you for your positive review! We all appreciate it here at Hays Travel Cupar.
We hope you enjoy your cruise! And if you have any further questions, please don't hesitate to ask! And you know where we are when you are ready to collect currency for travelling!
Kind Regards,
Niamh & Hays Travel Cupar
We were impressed with Hayes when we…booked our next trip through them
We were impressed with Hayes when we booked our previous holiday through them. We used them again for our next trip and were not disappointed 😀
March 29, 2026
Reply from Hays Travel - Cupar
Hello Jeremy,
Thank you so much for your lovely review. It was so lovely seeing you in store again and thank you for booking your next getaway with us. I hope you all have an amazing time when it comes and if you need anything in the meantime please let me know.
Ellena & Team Hays Travel Cupar.
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