Met with Jacob in the Cupar office who was really helpful. Our first choice of a cruise was not available but he very quickly assisted with our second option. Booking made efficiently and with no pr... See more
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Booked a last minute 5 day break to Budapest with the Cupar office. Phoned them on the Friday and we flew on the Saturday. They found us direct flights and fab accommodation. They also gave us some in... See more
Company replied
I was really struggling to find a last minute city break. Hays just took out all of the hassle. We had a week to organise our trip and they just helped make it happen. I really appreciate the help and... See more
Jacob was very helpful and polite when we came into book a holiday. It’s the second time we have had Jacob book a cruise for us.He managed to get the cruise and recommended a lovely hotel for our sta... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
28A Crossgate, KY15 5HH, Cupar, Fife, United Kingdom
- 01334756112
4.9
Excellent
396 reviews
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Ellena was polite,helpful,charming,did…
Ellena was polite,helpful,charming,did not rush things,explained things well and interacted well with us.
We will certainly use Hays again for the caring quality service
April 21, 2026
Reply from Hays Travel - Cupar
Thanks so much George for the great review, I will pass this onto Ellena and the team. We look forward to seeing you in store again soon and have the best trip to one of my absolute favourite destinations.
Susan & Team Hays Travel Cupar
Susan was super friendly and very…
Susan was super friendly and very informative, she helped guide us to find a holiday that ticked all the boxes.
April 21, 2026
Reply from Hays Travel - Cupar
Hi Moira,
Thanks so much. I am so glad I found you the perfect holiday and I hope you have the best time. Look forward to seeing you in store again soon.
Susan & Team Hays Travel Cupar
Nothing is too much trouble for the…
Nothing is too much trouble for the staff, friendly and helpful
April 10, 2026
Reply from Hays Travel - Cupar
Hi William, always lovely chatting to you and so glad we were able to help. Anything at all, you know where we are.
Have the best holiday
Susan & Team Hays Travel Cupar
We don’t travel using an agent very…
We don’t travel using an agent very often but we were blown over how helpful and knowledgeable the staff were in our quest for a holiday.
They made the booking process so easy. I can’t believe how quickly we took to discuss and book what looks like a great holiday
April 7, 2026
Reply from Hays Travel - Cupar
Thank you so much for the lovely review, we hope you have the most amazing time in Santorini. If you need anything at all please let Ellena or any of the team know.
Susan & Team Hays Travel Cupar
Knowledgeable and friendly
All the staff are friendly, knowledgeable and helpful. They've given us all the support we could wish for in our first long haul adventure - and they make a great cup of tea too!
April 14, 2026
Reply from Hays Travel - Cupar
Hi Susan,
Thank you so much for your lovely review. We all really appreciate it here!
We are so glad that we could help you book your first long-haul trip! And we will make sure that when you next come in we make you a cup of tea!
Kind Regards,
Niamh & Hays Travel Cupar Team
The staff in this shop are really nice
The staff in this shop are really nice, friendly and customer focussed. They ensure you get choice and excellent prices too. Really welcoming atmosphere in the shop, well done to them!
April 7, 2026
Reply from Hays Travel - Cupar
Thank you so much for the lovely review Elizabeth, I will pass this onto Niamh and the team.
Have the best time away and look forward to seeing you in store again soon.
Susan & Team Hays Travel Cupar
Staff so friendly and helpful
Staff so friendly and helpful - even walked along to my work in next street with confirmation to save me waiting in my lunch hour
April 3, 2026
Reply from Hays Travel - Cupar
Hi Sandra,
Thank you for your positive review! We all appreciate it here at Hays Travel Cupar.
We hope you enjoy your holiday when it comes! if you have any further questions, please don't hesitate to ask! And you know where we are when you are ready to collect currency for travelling!
Kind Regards,
Louisa & Hays Travel Cupar
Great service
Great service, friendly and helpful advice. Good prices and kept information up to date.
March 19, 2026
Reply from Hays Travel - Cupar
Hi Neil,
Thank you for your positive review! We all appreciate it here at Hays Travel Cupar.
We hope you enjoy your cruise! And if you have any further questions, please don't hesitate to ask! And you know where we are when you are ready to collect currency for travelling!
Kind Regards,
Niamh & Hays Travel Cupar
We were impressed with Hayes when we…booked our next trip through them
We were impressed with Hayes when we booked our previous holiday through them. We used them again for our next trip and were not disappointed 😀
March 29, 2026
Reply from Hays Travel - Cupar
Hello Jeremy,
Thank you so much for your lovely review. It was so lovely seeing you in store again and thank you for booking your next getaway with us. I hope you all have an amazing time when it comes and if you need anything in the meantime please let me know.
Ellena & Team Hays Travel Cupar.
…very helpful
Once again it was the speed and helpfulness of Susan. She quickly sorted which options were feasable ie age limits etc. The selections she did mention were fantastic,the choice was made and dealt with quickly. Cant wait to see China soon
March 25, 2026
Reply from Hays Travel - Cupar
Thank you so much for the great review Michael, as always it's great to find you the perfect holiday and I know this one means a lot to you and your family. I can't wait to see the photos and hear all about it when you get back.
You will have the most amazing time and let me know if you need anything at all.
Susan & Team Hays Travel Cupar
Staff
Staff! An amazing attention to detail. I have the holiday that I want. After Hays sent a random email. I just decided to pop in.
No regrets. Girls were amazing.
I will be popping in more often, when I need to book a holiday.
March 19, 2026
Reply from Hays Travel - Cupar
Hello Heather,
Thank you so much for your lovely review, we really appreciate it. I'm so glad we were able to find you the perfect holiday. Have an amazing time when it comes round and if you need anything else at all please do not hesitate to get in touch.
Ellena & Team Hays Travel Cupar.
Reply from Hays Travel - Cupar
Hi Derek,
Thank you very much for your positive review. We all appreciate that here at Hays Travel Cupar!
We hope you enjoy your holiday! We will pass this on to the rest of our staff here in Hays Travel Cupar!
Kind Regards,
Niamh & Hays Travel Cupar Team
Hays Cupar are brilliant
Staff at Hays Cupar are brilliant, always helpful and so friendly. An easy experience booking a holiday
March 15, 2026
Reply from Hays Travel - Cupar
Hi Caroline,
Thank you for your positive review, we all really appreciate it here at Hays Travel Cupar.
We hope that you enjoy your holiday, and have ana amazing time as you deserve!
Kind Regards,
Susan & Team Hays Travel Cupar
Helpful and friendly
Helpful and friendly. Great experience booking our trip to Barcelona.
March 14, 2026
Reply from Hays Travel - Cupar
Hi Rosalind,
Thank you so much for your review, we really appreciate this.
I am glad that you had an amazing experience with our staff in our Hays Travel Cupar store, and we hope that you enjoy your trip to Barcelona!
Kind Regards,
Niamh & Hays Travel Cupar Team
Ellena was helpful
Ellena was helpful, listened to our needs and found us the best holiday for a great price. Would 100% recommend
March 9, 2026
Reply from Hays Travel - Cupar
Hiya Carol,
Thank you so much for your kind review, we will pass on your comments to Ellena. Have an amazing holiday when it comes and if you need anything else in the meantime you know where we are please don't hesitate to get in touch.
Maisie & Team Hays Travel Cupar.
Friendly helpful service
Friendly helpful service. Understood what I was looking for and provided very useful options.
March 13, 2026
Reply from Hays Travel - Cupar
Hiya Robert,
We appreciate you taking the time to leave us such a kind review & will pass on your lovely comments to Ellena! Have an amazing holiday when it comes and if you need anything else in the meantime you know where we are please don't hesitate to get in touch.
Maisie & Team Hays Travel Cupar.
Great experience.
Very relaxed,informative friendly.
And hassle free.
Susan at Cupar branch...just a star.
March 11, 2026
Reply from Hays Travel - Cupar
Hello Graham,
Thanks so much for the great review, hope you have the best time seeing your family.
Susan & Team Hays Travel Cupar
Representatives were so helpful and knowledgeable
Representatives were so helpful and first hand knowledge of the area we were due to travel. Very knowledgeable and professional Thankyou Hays.
March 3, 2026
Reply from Hays Travel - Cupar
Hello Frieda,
Thanks so much for your lovely review, I hope you have the best time in Side and let me know if you would like any recommendations - I loved it there.
Susan & Team Hays Travel Cupar
Reply from Hays Travel - Cupar
Hiya Helen,
Thank you so much for your kind review, I hope you have an amazing holiday when it comes!
If you do need anything else before you go, or have any more questions, please don't hesitate to get in touch.
Maisie & Team Hays Travel Cupar.
The booking experience was efficient…excellent
The booking experience was efficient and assistance was excellent.
The fact that you match any offer found on line is so helpful.
It was so nice to speak to someone who knew what they were talking about.
Keep up the good work, I will definitely be back.
March 3, 2026
Reply from Hays Travel - Cupar
Hello Elaine,
We appreciate you taking the time to leave us such a kind review! Have an amazing holiday when it comes and if you need anything else in the meantime you know where we are please don't hesitate to get in touch.
Louisa & Team Hays Travel Cupar.
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