Booked a last minute 5 day break to Budapest with the Cupar office. Phoned them on the Friday and we flew on the Saturday. They found us direct flights and fab accommodation. They also gave us some in... See more
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Met with Jacob in the Cupar office who was really helpful. Our first choice of a cruise was not available but he very quickly assisted with our second option. Booking made efficiently and with no pr... See more
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Jacob was very helpful and polite when we came into book a holiday. It’s the second time we have had Jacob book a cruise for us.He managed to get the cruise and recommended a lovely hotel for our sta... See more
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Susan had helped us book a holiday to Greece before so we wanted to book something special for a 70th birthday. We started looking at Caribbean Cruises but ended up booking two weeks in Thailand due... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
28A Crossgate, KY15 5HH, Cupar, Fife, United Kingdom
- 01334756112
4.9
Excellent
395 reviews
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Hays Cupar are a fantastic team.
Hays Cupar are a fantastic team very helpful quick responses and always find holidays within my budget, needs and wants
Massive thank you to Susan who has just booked my holidays for 2027/28.
Very easy booking service.
June 2, 2026
Reply from Hays Travel - Cupar
Thank you so much for your review, I will pass this onto Susan. Have a great holiday.
Prompt Service
All members of staff are friendly,attentive & deal with all queries promptly.
June 4, 2026
Reply from Hays Travel - Cupar
Thank you so much for your review Joan, we hope you have a Lovely holiday
Susan & team Cupar
Efficient friendly service
May 31, 2026
Reply from Hays Travel - Cupar
Thank you so much for your review, I will pass this onto Ellena. Have a great holiday.
Susan & Team Hays Travel Cupar
I highly recommend Hay Travels it's my…
I highly recommend Hay Travels it's my second time this year using them . The lovely lady Susan in Cupar branch in Fife has been amazing. Susan has went above and beyond to help with flights for me and my daughter. I was so nervous on booking my own flights and flying.
Now I have just booked my second flight with confidence I was really luck enough to get Susan again to book my flights which made it more easier for me. Sh highly recommend Hay Travels
May 30, 2026
Reply from Hays Travel - Cupar
Hi Caroline, thank you so much for the lovely review, I will pass this onto Susan and the Team - have a brilliant holiday and if you need anything please let us know.
Louisa & Team Hays Travel Cupar
Five star service from Hays Cupar…
Five star service from Hays Cupar team as always! Friendly, helpful and knowledgeable.
May 30, 2026
Reply from Hays Travel - Cupar
Hi Laura, thank you so much for the lovely review, I will pass this onto Susan and the Team - have a brilliant holiday and if you need anything please let us know.
Louisa & Team Hays Travel Cupar
Great experience as per usual!
Great experience as per usual!
This the fourth holiday booked with the Cupar branch, and I would not go to anyone else to help me.
They are super helpful and friendly.
Thanks again guys
Amie
May 28, 2026
Reply from Hays Travel - Cupar
Thank you so much again Amie, I hope you have an amazing time in Malta and if you want any hints or tips, pop in and see us. Always lovely to see you in store.
Susan & Team Hays Travel Cupar
Reply from Hays Travel - Cupar
Thanks again James for your great review, and always lovely to have you in store - have a great holiday.
Susan & Team Hays Travel Cupar
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff. Every confidence in the holiday I’ve booked. Booked with them before and will continue to book with them for peace of mind. Thanks for a great experience.
May 22, 2026
Reply from Hays Travel - Cupar
Hi Wendy, thank you so much for the lovely review, I will pass this onto Ellena and the Team - have a brilliant holiday and if you need anything please let us know.
Susan & Team Hays Travel Cupar
The team in cupar are great
The team in cupar are great. Nothing was a problem. Ellena was fantastic.
May 21, 2026
Reply from Hays Travel - Cupar
Hello Claire,
Thank you so much for your lovely review. I'm delighted we managed to get something sorted for you. I hope you both have an amazing time and if you need anything in the meantime please do not hesitate to get in touch.
Louisa & Team Hays Travel Cupar.
Friendly helpful service from all the…
Friendly helpful service from all the staff - a great team
May 16, 2026
Reply from Hays Travel - Cupar
Hello Leigh,
Thank you so much for your lovely review. I'm delighted we managed to get something sorted for you and your daughter. I hope you both have an amazing time and if you need anything in the meantime please do not hesitate to get in touch.
Ellena & Team Hays Travel Cupar.
Reply from Hays Travel - Cupar
Hello Dave,
Thank you so much for your lovely review. It was an absolute pleasure serving you in store and getting you and your wife's cruise booked up. I hope you both have an amazing time when it comes and if you need anything before you depart please do not hesitate to get in touch.
Ellena & Team Hays Travel Cupar.
So great having a travel agent in cupar…
So great having a travel agent in cupar as dont need to travel far fo speak to someone. Susan and her team are always happy to help.
May 9, 2026
Reply from Hays Travel - Cupar
Hi Jim and Sarah, thanks so much for your great review, always a pleasure to have you in store, lots of fun and giggles.
I know you will have the best time and if you need anything please let me know.
Susan & Team Hays Travel Cupar
This is our second booking through Hays…
This is our second booking through Hays Travel in Cupar. Once again excellent and informative service. Wouldn’t hesitate to use again or recommend to others
May 8, 2026
Reply from Hays Travel - Cupar
Thanks so much for your lovely review, I will pass this onto Niamh and the team, have the best time in Malta, and if you need anything please let any of the team know.
Susan & Team Hays Travel Cupar
Staff all brillant and very friendly
Staff all brillant and very friendly, left happy and looking forward to our holiday 😊
May 7, 2026
Reply from Hays Travel - Cupar
Thanks so much for the brilliant review, have the best time away, enjoy the vino.
Susan and Team Hays Travel Cupar
Very professional and helpful getting…
Very professional and helpful getting us the best deal for our holiday
May 2, 2026
Reply from Hays Travel - Cupar
Thanks so much for the great review, have the best cruise. You know where we are if you need anything at all.
Susan & Team Hays Travel Cupar
Susan was extremely helpful in finding…
Susan was extremely helpful in finding out the information I requested, and very professional throughout the booking process
May 1, 2026
Reply from Hays Travel - Cupar
Hello Elaine,
Thank you so much for the lovely review, your trip looks amazing - I have been looking at the pictures today. Have the best time when it comes. Look forward to seeing you in store again soon.
Susan & Team Hays Travel Cupar
Came into the travel agent with…
Came into the travel agent with something that wad bothering us, got sorted professionally and swiftly, as always excellent staff
April 26, 2026
Reply from Hays Travel - Cupar
Hello Patrick,
Thank you so much for your lovely review! We really appreciate this.
We are glad that we could help you, and are always happy to help in the future!
Thank you again,
Susan & Hays Travel Cupar Team
Very helpful in getting best deal for…
Very helpful in getting best deal for our cruise in 2027
April 26, 2026
Reply from Hays Travel - Cupar
Thanks so much Andy - I hope you have an amazing time and we will see you before you go. If you need anything please let us know.
Susan & Team Hays Travel Cupar
For a first time visit to Hays Travel…
For a first time visit to Hays Travel in Cupar, it’s was a welcoming experience from first entering their office. My wife and I went in, not knowing or giving a thought of where we would like to go,however we went in to explore what was available and the pricing.
In short, with absolutely no pressure from the staff, we committed to a weeks holiday in Kos Greece mid May. The advice, help and insight from all the 3 of the staff members were invaluable.
HAPPY DAYS !!!!!
TIA for guiding us through the process
April 22, 2026
Reply from Hays Travel - Cupar
Hello Tom,
Thank you so much for the great review, I will be sure to pass this onto the team. You will have an amazing time in Kos, we have had customers just come back who loved it too. I can't wait to go.
Have the most amazing time and if you need anything at all please let me know.
Susan & Team Hays Travel Cupar
Ellena was polite,helpful,charming,did…
Ellena was polite,helpful,charming,did not rush things,explained things well and interacted well with us.
We will certainly use Hays again for the caring quality service
April 21, 2026
Reply from Hays Travel - Cupar
Thanks so much George for the great review, I will pass this onto Ellena and the team. We look forward to seeing you in store again soon and have the best trip to one of my absolute favourite destinations.
Susan & Team Hays Travel Cupar
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