Met with Jacob in the Cupar office who was really helpful. Our first choice of a cruise was not available but he very quickly assisted with our second option. Booking made efficiently and with no pr... See more
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Booked a last minute 5 day break to Budapest with the Cupar office. Phoned them on the Friday and we flew on the Saturday. They found us direct flights and fab accommodation. They also gave us some in... See more
Company replied
I was really struggling to find a last minute city break. Hays just took out all of the hassle. We had a week to organise our trip and they just helped make it happen. I really appreciate the help and... See more
Company replied
Jacob was very helpful and polite when we came into book a holiday. It’s the second time we have had Jacob book a cruise for us.He managed to get the cruise and recommended a lovely hotel for our sta... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
28A Crossgate, KY15 5HH, Cupar, Fife, United Kingdom
- 01334756112
4.9
Excellent
396 reviews
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Great service from Susan
Great service from Susan, everything done quickly and smoothly
February 7, 2026
Reply from Hays Travel - Cupar
Hello to you both,
Thanks so much for the great review and so glad we managed to get you all sorted for your trip to Malta, if you need anything at all please let me know.
Have an amazing time.
Susan & Team Hays Travel Cupar
All staff have been super friendly and…
All staff have been super friendly and helpful. We have been back and forward numerous times adding people on to our booking and it’s not ever felt like a problem for them. Great communication also. Thanks 🤩
February 3, 2026
Reply from Hays Travel - Cupar
Hi Jodie,
Thank you for your lovely review and thank you again for booking with us, we hope you have an amazing holiday when it comes. If you need anything in the meantime you know where we are please don't hesitate to get in touch.
Louisa & Team Hays Travel Cupar.
Friendly staff who listened yto what we…
Friendly staff who listened to what we wanted
January 30, 2026
Reply from Hays Travel - Cupar
Hi Joyce,
Thank you for your review, thank you again for booking with us, we hope you have an amazing holiday when it comes. If you need anything in the meantime you know where we are please don't hesitate to get in touch.
Louisa & Team Hays Travel Cupar.
You were made welcome from the 1st…
You were made welcome from the 1st visit to the last
Nothing was too much bother
January 30, 2026
Reply from Hays Travel - Cupar
Hi Gina,
Thank you for your review, thank you again for booking with us, we hope you have an amazing holiday when it comes. If you need anything in the meantime you know where we are please don't hesitate to get in touch.
Maisie & Team Hays Travel Cupar.
The representative I dealt with was…
The representative I dealt with was perfect. One of my best booking experiences yet.
January 30, 2026
Reply from Hays Travel - Cupar
Thank you for your review, thank you again for booking with us, we hope you have an amazing holiday when it comes. If you need anything in the meantime you know where we are please don't hesitate to get in touch.
Louisa & Team Hays Travel Cupar.
Very helpful, knowledgeable and friendly
I had seen a FB advert about sailing to Norway from Rosyth. As I live in Fife I found this very interesting. I visited Hays Travel in Cupar where I explained all to Susan. She listened to what I had to say especially being a solo traveller. Susan asked lots of questions and then came up with a 10 night cruise on the Balmoral sailing in May 2027. She spent time explaining lots to me about the cruise, the itinerary, types of cabin etc. This was just perfect so I booked the cruise.
January 27, 2026
Reply from Hays Travel - Cupar
Thank you so much for the great review. I hope you have the most amazing time and I can't wait to see all the photos and hear all about it. Let me know if you need anything at all :)
Susan & Team Hays Travel Cupar
Great staff great deals
Great staff great deals
Will use them 100% great saving on great holidays .
January 26, 2026
Reply from Hays Travel - Cupar
Hello David,
Thank you for your review, thank you again for booking with us, we hope you have an amazing holiday when it comes. If you need anything in the meantime you know where we are please don't hesitate to get in touch.
Maisie & Team Hays Travel Cupar.
Reply from Hays Travel - Cupar
Hello Angela,
Thank you so much for your review. We will pass your lovely comments on to Niamh. Have an amazing holiday when it comes and if you need anything in the meantime you know where we are.
Ellena & Team Hays Travel Cupar.
Reply from Hays Travel - Cupar
Hello Craig,
Thank you for your review, thank you again for booking with us, we hope you have an amazing holiday when it comes. If you need anything in the meantime you know where we are please don't hesitate to get in touch.
Louisa & Team Hays Travel Cupar.
Ellena is brilliant!
Ellena is brilliant! This is the second holiday I have booked through Hays and both times Ellena has been great. Gives the best advice but you don’t feel pushed into booking something. She’s fab!
January 20, 2026
Reply from Hays Travel - Cupar
Hello Kerry,
Thanks so much for the great review, I will pass it on to Ellena. Always lovely to see you in store if you need anything please let any of the team know. Have the best time in Portugal.
Susan & Team Hays Travel Cupar
Reply from Hays Travel - Cupar
Hello Gordon,
Thank you for your review, thank you again for booking with us, we hope you have an amazing holiday when it comes. If you need anything in the meantime you know where we are please don't hesitate to get in touch.
Ellena & Team Hays Travel Cupar.
Absolutely fantastic service
Absolutely fantastic service. Went over and above to match a price I had received from another travel agent
January 15, 2026
Reply from Hays Travel - Cupar
Hi Stuart
Thank you so much for your lovely review. We appreciate your wonderful feedback!. If you need anything in the meantime please do not hesitate to get in touch.
Louisa & Team Hays Travel Cupar
first time using very friendly and…
first time using very friendly and heipful susan was great
January 14, 2026
Reply from Hays Travel - Cupar
Thanks so much Eck, was so nice catching up with you. Will see you at the end of the month and for check in :) You will have a great time at that hotel :)
Susan & Team Hays Travel Cupar
Ellena
Ellena, was brilliant.
She answered all my questions quickly and made booking my holiday so easy
January 14, 2026
Reply from Hays Travel - Cupar
Hi Jill,
Thank you so much for your lovely review. We appreciate your wonderful feedback! We are so pleased we could provide you with a seamless booking experience and answer all your questions. If you need anything in the meantime please do not hesitate to get in touch.
Ellena & Team Hays Travel Cupar
Ellena was very helpful and efficient…
Ellena was very helpful and efficient and got us a really good deal. 😊😎
January 14, 2026
Reply from Hays Travel - Cupar
Hello Bryan,
Thank you so much for your lovely review. We are so happy to hear that you received a really good deal and found our service helpful and efficient. Thank you! Have an amazing time when it comes.
Ellena & Team Hays Travel Cupar
amzing travel agent ❤️
from the minute we walked into the shop the staff were so friendly especially
Ellana she helped us find our first family holiday with our 2 young kids she was amazing , i would recommend this travel agent to anybody
January 12, 2026
Reply from Hays Travel - Cupar
Hello Ellie,
Thank you so much for your lovely review. It was a pleasure serving you both and getting your first family holiday all booked up. I hope you all have the best time and if you need anything at all in the meantime you know where I am. Please don't hesitate to get in touch.
Ellena & Team Hays Travel Cupar.
All good…
Ellen made the experience all good very helpful and considerate felt we could go back any time and ask anything we needed to know.
January 12, 2026
Reply from Hays Travel - Cupar
Hi Alexander
Thank you so much for your lovely review on Ellena. We will pass your comments on to her. Have a lovely time and you know where we are if you need anything in the meantime.
Louisa & Team Hays Travel Cupar.
Susan and the staff at Cupar branch
Susan and the staff at Cupar branch, very knowledgeable and helpful. Communication has been excellent!
Would definitely refer to friends and family
January 4, 2026
Reply from Hays Travel - Cupar
Hello Craig,
Thank you so much for your lovely review. I hope you have an amazing holiday when it comes and if you need anything in the meantime please let me know.
Louisa & Team Hays Travel Cupar.
Perfect provision.
We were seen by a really helpful and attentive agent named Maisie who listened to everything we raised and addressed it. Her happy demeanor was refreshing on an otherwise cold and dull winters day.
After her patient searching we were provided with an adults only, small boutique hotel in a small and quietish resort which suited us perfectly. The flight times were selected to be more hospitable for airport transitting and reasonable transfer times.
January 8, 2026
Reply from Hays Travel - Cupar
Hello Norman,
Was lovely to see you in store yesterday and so glad we were able to find you a great holiday to look forward to. Please pop in if you need anything at all and Maisie or any of the team will be able to help you. Have the best time.
Susan & Team Hays Travel Cupar
Reply from Hays Travel - Cupar
Hello Dorothy,
Thank you so much for your lovely review. I hope you have an amazing holiday when it comes and if you need anything in the meantime please let me know.
Ellena & Team Hays Travel Cupar.
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