Jacob at Hayes travel Cupar is a superstar , great knowledge and listened to what we requested, came up trumphs both times , great prices and a 5 star service.. well done
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Met with Jacob in the Cupar office who was really helpful. Our first choice of a cruise was not available but he very quickly assisted with our second option. Booking made efficiently and with no pr... See more
Company replied
Booked a last minute 5 day break to Budapest with the Cupar office. Phoned them on the Friday and we flew on the Saturday. They found us direct flights and fab accommodation. They also gave us some in... See more
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I was really struggling to find a last minute city break. Hays just took out all of the hassle. We had a week to organise our trip and they just helped make it happen. I really appreciate the help and... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
28A Crossgate, KY15 5HH, Cupar, Fife, United Kingdom
- 01334756112
4.9
Excellent
397 reviews
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Reply from Hays Travel - Cupar
Hello Dorothy,
Thank you so much for your lovely review. I hope you have an amazing holiday when it comes and if you need anything in the meantime please let me know.
Ellena & Team Hays Travel Cupar.
Ellena planned everything and…
Ellena planned everything and everything went to plan
1st class service as always
Had a great holiday
Will never go past Ellena she is brilliant
December 24, 2025
Reply from Hays Travel - Cupar
Hi Graham, thank you for your fantastic review! I'm so glad everything went smoothly and that you had a great holiday. You know where I am in the meantime if you need anything.
Ellena & Team Hays Travel Cupar.
Staff are so nice
Staff are so nice, we have a great report with all the young ladies, we both enjoy going in
December 20, 2025
Reply from Hays Travel - Cupar
Hi James
Thank you so much for your lovely review on Niamh. We will pass your comments on to her. Have a lovely time and you know where we are if you need anything in the meantime.
Louisa & Team Hays Travel Cupar.
Brilliant customer service
My query of having a ETA for Germany was answered as soon as I walked in and I got reasonably priced travel insurance for my holiday. Niamh at Cupar Hays travel was excellent explaining everything and advising for future holidays. We will be back!
December 12, 2025
Reply from Hays Travel - Cupar
Hello Kyle,
Thank you so much for your lovely review on Niamh. We will pass your comments on to her. Have a lovely time and you know where we are if you need anything in the meantime.
Ellena & Team Hays Travel Cupar.
Reply from Hays Travel - Cupar
Hello Joyce,
Thank you so much for your lovely review. It was a pleasure getting your holiday booked up and I hope you both have a lovely time when it comes. If you need anything in the meantime you know where I am.
Ellena & Team Hays Travel Cupar.
Susan at Cupar Hays was 10/10
Susan at Cupar Hays was 10/10. I had a 30 minute timescale to book my trip due to my work commitments. She acted swiftly to ensure I got the best deal. She was attentive, professional and friendly. She made sure to book exactly what my group needed and kept in contact with me after I left the shop through telephone calls, double checking all the details. Thank you Susan, you are a star
December 6, 2025
Reply from Hays Travel - Cupar
Thanks so much Rebekah, always great to see you in store and thank you for our lovely chats. So glad I managed to get you a great deal and good luck with the football - Scotland should be very proud and you will get to be right in the heart of it all :) The fan zones will be an amazing atmosphere. Have the best time :)
Susan & Team Hays Travel Cupar
Great Customer Service
Ellena was very helpful and answered all our questions we posed for her she wasn't pushy and allowed us time to think about things before we booked
December 2, 2025
Reply from Hays Travel - Cupar
Thanks so much Helen for the great review, I will pass your kind comments onto Ellena. Have the most amazing time on your Tour and if you need anything at all please let any of the team know.
Susan & Hays Travel Cupar
Handed over details of the trip I…
Handed over details of the trip I wanted. Received quotes via email which came in cheaper with added extras in comparison to other competitors. Booked online without having to spend time researching myself or sit in store. Quick and easy
December 4, 2025
Reply from Hays Travel - Cupar
Hi Lisa,
Thank you so much for your lovely review. We will pass on your lovely comments to Maisie. We hope you have a lovely time on your holiday when it comes. If you need anything in the meantime you know where we are.
Thanks,
Louisa and Hays Travel Cupar
Booking Made Easy
Maisie was very attentive to what we required when making our booking and explained anything we were unsure about.
November 26, 2025
Reply from Hays Travel - Cupar
Hi Stephen,
Thank you so much for your lovely review. We will pass on your lovely comments to Maisie. We hope you have a lovely time in Marrakech when it comes. If you need anything n the meantime you know where we are.
Thanks,
Niamh and Hays Travel Cupar
Friendly knowledgeable and professional…
Friendly knowledgeable and professional staff who interact well with both customer and colleagues to fulfil customer requirements
November 30, 2025
Reply from Hays Travel - Cupar
Hi Angela,
Thank you so much for this lovely comment. I will pass this lovely comment on to the rest the Team!
Many Thanks,
Niamh & Hays Travel Cupar Team
Reply from Hays Travel - Cupar
Hello Karen,
Thank you so much for your lovely review. We will pass on your lovey comments to Niamh. We hope you have a lovely time in Lanzarote when it comes. If you need anything n the meantime you know where we are.
Ellena & Team Hays Travel Cupar.
Excellent service.
Louisa who took my call was both pleasant and extremely helpful. Would definitely use Hays again.
November 22, 2025
Reply from Hays Travel - Cupar
Hello Matthew & Susan,
Thanks so much for your review and booking with us. It was a pleasure serving you both. We hope you have an amazing time when it comes and if you need anything at all in the meantime you know where we are.
Louisa & Team Hays Travel Cupar.
Agent made booking an enjoyable experience.
The agent was very friendly, helpful and informative. She was able to provide a variety of options for the short European city break that I was enquiring about and subsequently made the booking efficiently, providing additional information about currency and travel insurance.
November 19, 2025
Reply from Hays Travel - Cupar
Thank you so much for your great review and for coming back in to see me yesterday, it was lovely to meet you. I hope you have the best time, hotel looks stunning. If you need anything please let me know.
Susan & Team Hays Travel Cupar
Reply from Hays Travel - Cupar
Thanks so much for the great review Shelley, I hope you have an amazing holiday.
Susan & Team Hays Travel Cupar
Great service
Member of staff (Ellena) was really helpful and enthusiastic and organised our holiday in no time.
November 12, 2025
Reply from Hays Travel - Cupar
Hello Eugene,
Thank you for the great review. It was a pleasure getting your holiday booked up and I know you will love the hotel as much as I did. If you need anything in the meantime you know where I am.
Ellena & Team Hays Travel Cupar.
Excellent service
Excellent service. All the staff very friendly and helpful, answered all my questions
Was given a coffee too! Thanks.
November 11, 2025
Reply from Hays Travel - Cupar
Hi Kathleen, Thank you so much for your review, I hope you have an amazing time in Canada!! If you need anything else in the meantime please let me know.
Maisie & Hays Travel Cupar
First class !!!!
First class service form Maisie and the team at the Cupar branch. Very professional and helpful.
November 11, 2025
Reply from Hays Travel - Cupar
Hi Karen, Thank you so much for your review, it was a pleasure booking your holiday to Prague! Please let me know if you need anything in the meantime and have an amazing holiday when it comes!!
Maisie & Team Hays Travel Cupar
Hays travel Cupar are amazing.
This is our second holiday we've booked through Hays travel and it's been a wonderful experience. Ellena has always been enthusiastic and positive about our travel plans and so helpful. We've recently booked our bucket list / dream holiday to Dollywood. It's taken lots of tweaks and questions to get it right and she's always responded quickly and positively. It was a joy to finally go in and book our holiday. I feel the staff are genuine and helpful and it's about tailoring the holiday to you and getting it right over the sale and that's why it works. I wish the team every success. Keep up the great work you're an asset to our community.
November 9, 2025
Reply from Hays Travel - Cupar
Hello Karen,
Thank you so much for your lovely, kind review. It was an absolute pleasure serving you both and I'm so happy to be part of the booking process for your bucket list holiday. I know you will both have an amazing and I can't wait to hear about it and see all your pictures when your back! If you need anything in the meantime you know where we are. Please don't hesitate to get in touch. We look forward to seeing you again in store.
Ellena & Team Hays Travel Cupar.
As always Susan got all sorted for 2…
As always Susan got all sorted for 2 trips next year. Would not go anywhere else!
November 5, 2025
Reply from Hays Travel - Cupar
Thanks so much Lorna for the great review and as always a pleasure to get you your next holidays booked for you, your family and friends. Please let me know if you need anything at all and I will get you checked in as soon as I can.
Susan & Team Hays Travel Cupar
The staff are very friendly and helpful…
The staff are very friendly and helpful for your every need
November 1, 2025
Reply from Hays Travel - Cupar
Thanks again Ian, always lovely to chat with you and see you in store. Have an amazing time and I will catch up with you soon.
Susan & Team Hays Travel Cupar
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