Jacob at Hayes travel Cupar is a superstar , great knowledge and listened to what we requested, came up trumphs both times , great prices and a 5 star service.. well done
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Met with Jacob in the Cupar office who was really helpful. Our first choice of a cruise was not available but he very quickly assisted with our second option. Booking made efficiently and with no pr... See more
Company replied
Booked a last minute 5 day break to Budapest with the Cupar office. Phoned them on the Friday and we flew on the Saturday. They found us direct flights and fab accommodation. They also gave us some in... See more
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I was really struggling to find a last minute city break. Hays just took out all of the hassle. We had a week to organise our trip and they just helped make it happen. I really appreciate the help and... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
28A Crossgate, KY15 5HH, Cupar, Fife, United Kingdom
- 01334756112
4.9
Excellent
397 reviews
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Star were amazing and helped you with a…
Star were amazing and helped you with a smile
August 30, 2025
Reply from Hays Travel - Cupar
Thank you so much for the great review, if you need anything please let Maisie or any of the team know. Have a great time.
Susan & Team Hays Travel Cupar
Very accommodating explaining all…
Very accommodating explaining all details so we understood our booking as we are of oaps. All queries were not aproblem taking time to explaining about flights and transfers
September 10, 2025
Reply from Hays Travel - Cupar
Thank you so much for your great review, always lovely to see you in store. If you need anything at all please let Maisie or any of the team know. Have a great holiday.
Susan & Team Hays Travel Cupar
Excellent customer service
This is the second time we have booked with Hays and have received excellent service on both occasions.
This most recent booking was with Susan and she has followed up a week or so after the booking to provide all our paperwork and boarding passes. Very helpful and pleasant to deal with.
Would have no hesitation in using Hays again for our next holiday.
August 19, 2025
Reply from Hays Travel - Cupar
Hello Nicky,
Thank you so much for your review. We will pass your lovely comments on to Susan, she will be delighted. Have a lovely time in Tenerife and if you need anything before you depart please don't hesitate to get in touch with Susan or the rest of the team.
Ellena & Team Hays Travel Cupar.
Excellent service as usual
Excellent service as usual. Everything done efficiently and means no hassle for us.
August 24, 2025
Reply from Hays Travel - Cupar
Hello Lynn,
Thank you so much for your lovely review on Maisie. We hope you have a lovely time on your holiday. If you need anything before you depart please let us know.
Ellena & Team Hays Travel Cupar.
Friendly and helpful staff
Agent immediately spotted my friend’s passport had a date of issue problem so that was worthwhile
August 24, 2025
Reply from Hays Travel - Cupar
Thank you for your review, and so glad Maisie spotted your friends passport dates.
Have an amazing cruise and if you need anything let us know.
Susan & Team Hays Travel Cupar
Excellent
This our second time we have booked a holiday in this store and on the day Andrew the customer advisor was friendly,helpful and knowledgeable
Great price for our holiday
August 14, 2025
Reply from Hays Travel - Cupar
Hello Jim,
Thank you for your review. We will pass your lovely comments onto Andrew. Have a lovely holiday to Palma Nova and if you need anything in the meantime you know where we are.
Ellena & Team Hays Travel Cupar.
Susan was very helpful and efficient
Susan was very helpful and efficient. She quickly found exactly what we were looking for and completrd the booking and insurance for us.
August 9, 2025
Reply from Hays Travel - Cupar
Hello to you both and thank you so much for the great review. Have the most amazing cruise and I look forward to seeing you in store again soon.
Susan & Team Hays Travel Cupar
Fab service!!
Susan listened to what I needed for my family to go on our first holiday abroad together.
August 16, 2025
Reply from Hays Travel - Cupar
Hello Claire,
Thank you so much for your lovely review. Have a lovely time in Lanzarote when it comes. If you need anything in the meantime you know where we are.
Ellena & Team Hays Travel Cupar.
Helpful staff in choosing a City Break
Helpful staff in choosing a City Break, an all round pleasant experience
Would use in the future.
August 7, 2025
Reply from Hays Travel - Cupar
Hello Bill,
Thank you so much for your review. We will pass your lovely comments onto Maisie. Have a lovely time in Lisbon when it comes. If you need anything in the meantime you know where we are.
Ellena & Team Hays Travel Cupar.
Excellent friendly service and very…
Excellent friendly service and very accommodating to suit my needs
August 12, 2025
Reply from Hays Travel - Cupar
Hello Diane,
Thank you so much for your review We will pass your lovely comments onto Susan. Have a lovely time in Rome when it comes. If you need anything in the meantime you know where we are.
Ellena & Team Hays Travel Cupar.
JOanne was extremely helpful and kind…
JOANNE was extremely helpful and kind to someone who is virtually clueless when booking a holiday. I appreciated this very much. She explained everything in great detail to me.
August 13, 2025
Reply from Hays Travel - Cupar
Hello Margaret,
Thank you so much for your lovely review on Joanne. We hope you have a lovely time your cruise when it comes. If you need anything in the meantime please don't hesitate to get in contact with Joanne or the rest of the team.
Ellena & Team Hays Travel Cupar.
Susan was extremely helpful
Susan was extremely helpful. Went in to travel agents with a few ‘must have’ requests and Susan, within 45minutes, found the cruise we were looking for. Well done.
August 2, 2025
Reply from Hays Travel - Cupar
Thank you so much for the great review. Have the best cruise and I really hope you love the Titanic Museum.
Susan & Team Hays Travel Cupar
Reply from Hays Travel - Cupar
Thanks for your review Ray, have a brilliant time in Bulgaria and if you need anything please let any of the team know.
Susan & Team Hays Travel Cupar
Joanne booked me exactly what I asked…
Joanne booked me exactly what I asked for. Thank you as she was still on holiday.
August 2, 2025
Reply from Hays Travel - Cupar
Hello Maureen, thanks for the great review, if you need anything at all please let any of the team know. Have an amazing cruise.
Susan & Team Hays Travel Cupar
Great booking experience
Great communication and fast responses.
Ellena made the booking process so quick and easy with Great support from Susan and Joanne.
Nothing was too much trouble and we got a great deal. Thank you all.
July 30, 2025
Reply from Hays Travel - Cupar
Hello Arlene,
Thank you so much for your lovely review. It was a pleasure getting your holiday booked up. We hope you have an amazing time when it comes round and if you need anything at all you know where we are.
Ellena & Team Hays Travel Cupar.
Very professional service
Very professional service , helpful and looked for the cheapest deal . No hassle experience. Would recommend
July 30, 2025
Reply from Hays Travel - Cupar
Good afternoon Geraldine, thank you so much for your review, I am so glad you had a great experience and look forward to seeing you in store soon. Have an amazing time in Prague and if you need anything at all please let me know.
Susan & Team Hays Travel Cupar
Hays Travel - Cupar. Five star!
Hays Travel in Cupar are great at offering advice, supporting each step of the process and following up to make sure all is OK.
July 20, 2025
Reply from Hays Travel - Cupar
Hello Simon,
Thank you so much for your lovely review. It was a pleasure serving you. I hope you both have an amazing time at Wimbledon when it comes. If you need anything at all Simon you know where we are.
Ellena & Team Hays Travel Cupar.
Welcoming
Warm welcome when you step into shop , Maisie looked up for the type of holiday I requested.
We booked next day once we had made our decision.
Everyone in shop acknowledge you, first class
July 25, 2025
Reply from Hays Travel - Cupar
Hello Suzi, thanks so much for the great review. It was lovely having you in store and we hope to see you again soon. Have the best time in Lanzarote. If you need anything at all please let any of the team know.
Susan & Team Hays Travel Cupar
The assistant was very helpful and…
The assistant was very helpful and explained all aspects of my holiday throughout the booking.
July 18, 2025
Reply from Hays Travel - Cupar
Hello Valerie,
Thank you for your lovely review. I'm delighted Alana was able to get everything for your holiday sorted. We hope you have a lovely holiday to Alicante, if you need anything in the meantime please do not hesitate to get in contact with Alana or the rest of the team.
Ellena & Team Hays Travel Cupar.
Reply from Hays Travel - Cupar
Hello Helen,
Thank you so much for your lovely review. It was a pleasure serving you both. I'm sure you will have an amazing time on your cruise when it comes. If you need anything at all in the meantime you know where I am.
Ellena & Team Hays Travel Cupar.
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