Holiday sorted thanks to excellent service from Kay at Dalton Park I’ve been browsing the internet for a few months feeling uncertain about exactly what I wanted without making any real decision... See more
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We visited your Dalton park branch and booked a trip to Nice with David. He was excellent at his job. Very knowledgeable about the area we wanted to visit as he had been previously. Nothing was any tr... See more
Kay helped me with all of my questions and made booking our holiday very easy! she’s very professional and was an absolute pleasure to speak with! Very good service 5* advisor!
Company replied
Having visited Hay's Travel at Dalton Park previously, I decided to return to the store to arrange a holiday. Kimberley had tried to arrange a cruise for us previously and her patience in checking tha... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 86 Dalton Park, Church Street, SR7 9HU, Murton, England, United Kingdom
- 01916540230
5.0
Excellent
467 reviews
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Reply from Hays Travel - Dalton Park
Thank you for the lovely review! - Kay :)
Great service from Kim yet again she…
Great service from Kim yet again she always sorts us the perfect holiday
March 3, 2026
Reply from Hays Travel - Dalton Park
Thank you so much for booking with us Karen Thanks Kim
Reply from Hays Travel - Dalton Park
Thank you for your review and for booking with us hope you are very much looking forward to your holiday Thanks David
First Cruise
We were looked after by David at the Dalton Park office. My Sister and I were booking our first cruise and knew little other than that we favoured the Adriatic Coast. David was extremely knowledgeable, experienced in cruising and able to draw on that experience to make suggestions to identify the perfect cruise to meet our requirements. Brilliant experience- we can't wait for the holiday!
February 28, 2026
Reply from Hays Travel - Dalton Park
Thank you very much for your kind review!
Quick efficient response
David was very helpful quick response to all requests made
February 12, 2026
Reply from Hays Travel - Dalton Park
thank you very much for your kind review!
Kim was super efficient booking the…
Kim was super efficient booking the cruise of our dreams on the Disney Wish. More than happy with the service. Would recommend Hays as no.1 travel agent.
February 24, 2026
Reply from Hays Travel - Dalton Park
Thank you so much for your lovely review it was a pleasure to help you with that fab Disney Cruise trip I am so excited for you all Thanks Kim
From the start the experience was…
From the start the experience was helpful and very friendly and informative.
February 22, 2026
Reply from Hays Travel - Dalton Park
Thank you for your review and hope you are very much looking forward to your holiday Thanks Kaylin
They are friendly
They are friendly, very helpful and help you sort your holiday out. Nothing is too much bother for them
February 22, 2026
Reply from Hays Travel - Dalton Park
Thank you so much for your review and for continuing to book with us hope you are looking forward to all your fab trips Thanks Dalton Park Branch
Great customer service
We return each time we want to book a holiday as Kim and the team are really helpful and very clear on all aspects of what we want
February 13, 2026
Reply from Hays Travel - Dalton Park
Thank you so much for the lovely review!
I just wanted to take some time to…
I just wanted to take some time to share some positive feedback about Kay who recently helped us booked our holiday to Thailand .
From start to finish she went above and beyond to make sure everything was perfect. She was incredibly patient,attentive and responsive to our questions and she genuinely made the whole experience enjoyable and stress-free. Nothing felt like too much trouble, and her knowledge and professionalism really stood out .
We are very grateful for all of Kay’s help and very excited for our trip .
We will def recommend Kay to our family and Friends ,and we’ll def be returning to book more holidays with Kay in the future.
Kind Regards
Angela Ostrowski
February 7, 2026
Unprompted review
Reply from Hays Travel - Dalton Park
Thank you so much Angela, I hope you have the best time cant wait to hear all about it! - Kay :)
Cruising Holiday
Caitlin was amazing … she gave us so much help and advice as did other members of staff. Our experience was first class and we won’t hesitate to recommend Hays Travel - Dalton Park to all our friends and family!
February 9, 2026
Reply from Hays Travel - Dalton Park
Thank you for booking with us and hope you are very much looking forward to that amazing Holiday Thanks Caitlin
More holidays booked
Rang Hays at Dalton Park to pay for my pending holiday, I asked if they could cost flights/private transfers and luggage for a further holiday. David rang back with prices, I booked flights, transfers and luggage, very happy with the cost. Also booked a holiday for next year too. Very helpful staff, very satisfied once again.
February 13, 2026
Reply from Hays Travel - Dalton Park
Thank you for continuing to book with us always a pleasure to help you with your holidays Thanks David
Great local service
Friendly efficient staff. Go the extra mile to find exactly what customer wants
February 15, 2026
Reply from Hays Travel - Dalton Park
Thank you for your review and hope you are very much looking forward to your holiday -- Thanks Kay
Booking yet another holiday with Hay's 😀.
David was pleasant and helpful giving time to find us a really good deal. He explored several holiday options for us. David had previously found us a really nice holiday in Spain. We have had several holidays booked with Hay's travel and will continue to do so.
February 12, 2026
Everything was done to a high standard
February 10, 2026
Reply from Hays Travel - Dalton Park
Thank you for your review and hope you are very much looking forward to your holiday Thanks Kim
The amazing team!
The friendly, knowledgable team made our experience fantastic. They could not be more helpful and made us frel both valued, and in good hands.
February 9, 2026
Reply from Hays Travel - Dalton Park
Thank you so much for your review and a pleasure to help you with your holiday Thanks David
Kim excellent found holiday I wanted.
February 8, 2026
Reply from Hays Travel - Dalton Park
Thank you for your review and hope you are very much looking forward to that fab cruise Thanks Kim
Friendly warm service and listened and…
Friendly warm service and listened and considered our requirements
February 2, 2026
Reply from Hays Travel - Dalton Park
Thank you for your review and i hope you are very much looking forward to your holiday Thanks Caitlin
We can rely on the team at our Hays of…
We can rely on the team at our Hays of choice ( Dalton Park ) to make sure that our holiday bookings are dealt with in a friendly and professional manner.
January 30, 2026
Reply from Hays Travel - Dalton Park
Thank you this lovely review! We hope you have the best time away!
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