Hays Travel - Danielle Dickens Reviews 

288
TrustScore 5 out of 5

5.0

Personal Travel Consultant Danielle Dickens, LI11 Wrexham, GB


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Rated 5 out of 5 stars

We saw a cruise advertised on Facebook through Danielle Dickens. When we contacted her, she went through the whole process seamlessly. Answered any questions or queries we had. Danielle was superb fro... See more

Rated 5 out of 5 stars

Danielle is very helpful & efficient. This is the second cruise we have booked with her. She answers all questions quickly & is on hand with advice. All documents are sent immediately & all details ar... See more

Rated 5 out of 5 stars

Danielle was easy to talk to and managed to get me and my family a great deal. Her follow up email encouraging me to get in touch at any time before my holiday if I have any questions (my holiday is m... See more

Rated 5 out of 5 stars

My daughter in law booked this as an add on via her agent via messaging, all done in a matter of minutes with excellent efficiency, with a saving too. Also linked our cabin bookings so we could all... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Danielle Dickens, LI11, Wrexham, United Kingdom

  • 1978467582

5.0

Excellent

TrustScore 5 out of 5

288 reviews

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5.0

All reviews

(288)

122,875 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from Danielle!

Danielle worked so hard to find the perfectly tailored cruise and stay for us. She tried lots of different options considering flight times and overall prices. Nothing was too much trouble for her and she is also a lovely girl to deal with.

March 12, 2026
Rated 5 out of 5 stars

Extremely good service

Danielle very very helpful and very quick to reply to messages. Danielle made the whole booking process very easy.
My family have booked multiple holidays through Danielle and will continue to do so. Thanks again Danielle

March 10, 2026
Rated 5 out of 5 stars

Amazing service

Danielle and Carly couldn't have been more helpful and we're both so friendly. All my messages were answered very promptly.

February 20, 2026
Rated 5 out of 5 stars

Danielle is my go to travel agent

I have now booked several holidays with Danielle, I find her service very friendly and efficient, she is very responsive to the many questions I have and comes back to me quickly with honest answers, the prices are always competitive and there is always a good range of deals 😀

February 10, 2026
Rated 5 out of 5 stars

Like always Hays travel team are …

Like always Hays travel team are amazing, always friendly, answer to all our questions, offer support and suggestions if we are "stuck ", always there for you during the booking (we always book in avans our holidays) Highly recommend.... Thank you Danielle for helping me to book another unforgettable holiday for me and my family.... 🤗

February 9, 2026
Rated 5 out of 5 stars

Danielle was fantastic

Danielle was fantastic, really flexible and knowledgeable about what we were looking for.
Made us feel really confident about our holiday

January 20, 2026

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