We saw a cruise advertised on Facebook through Danielle Dickens. When we contacted her, she went through the whole process seamlessly. Answered any questions or queries we had. Danielle was superb fro... See more
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Danielle is very helpful & efficient. This is the second cruise we have booked with her. She answers all questions quickly & is on hand with advice. All documents are sent immediately & all details ar... See more
Danielle was easy to talk to and managed to get me and my family a great deal. Her follow up email encouraging me to get in touch at any time before my holiday if I have any questions (my holiday is m... See more
My daughter in law booked this as an add on via her agent via messaging, all done in a matter of minutes with excellent efficiency, with a saving too. Also linked our cabin bookings so we could all... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Danielle Dickens, LI11, Wrexham, United Kingdom
- 1978467582
5.0
Excellent
288 reviews
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Danielle was amazing
Danielle was amazing. Very straight forward and explained everything
January 19, 2026
Easiest holiday I’ve ever booked 😊
Really responsive, friendly , found our holiday at a great price and made the booking really easy. Will definitely be using Danielle for more bookings in the future. Definitely recommend😊
January 11, 2026
Absolutely fantastic, only travel agent to use ☀️☀️
Absolutely fantastic, would not book with anyone else. Have used Danielle this past couple of years and she has always went over and above to ensure as a family we get the deal and holiday we are looking for. I booked 2 cruises for this year in the last week with Danielle and have just returned from an amazing Christmas on a cruise. Best in the business
January 10, 2026
Danielle was knowledgeable and gave me…
Danielle was knowledgeable and gave me choices. She wasn’t pushy, I had lots of questions and she was always ready to answer them. I haven’t used an agent to book a holiday in years having been an agent myself over 30 years ago. Now I think I will go via Hays for future holidays.
January 3, 2026
Hays Travel at the only agent i would…
Hays Travel at the only agent i would book with. Danielle is attentive, upto date and the prices are great. She gives a personal touch but can also book holidays virtually if that suits you. The booking process is easy and the low deposit makes things easier for families.
December 22, 2025
Amazing service, highly recommend
Amazing service, Danielle helped with every detail giving the best advice and getting the best price. Always so quick at replying too. Thank you for everything
November 21, 2025
Danielle responded very quickly and…
Danielle responded very quickly and provided us with the quotes we wanted accurately. Having shopped around we also got the best prices too great service
November 18, 2025
Always helpful and very knowledgeable
Danielle is so very helpful and knowledgeable, she goes above and beyond. She really know ls her customers well! Thanks all your help as usual.
October 15, 2025
Great service
Danielle made it very easy to book my cruise, explaining things clearly. Great service
October 18, 2025
I've booked again with Danielle.
I've booked again with Danielle.
First class service as always.
Honest, reliable and nothing is to much trouble for Danielle all at a great price.
I would definitely recommend anyone looking for a holiday to get in touch with Danielle.
October 17, 2025
Great booking experience
Danielle was very informative regarding our booking, she explained all aspects of the booking to me and answered all my questions. She also gave us the best deal/price available at the time. I would highly recommend Hays for your holiday booking
October 16, 2025
Easy to message and good response time
Easy to message and good response time. Answered my questions well.
October 9, 2025
Danielle Dickens of Hayes was…
Danielle Dickens of Hayes was absolutely brilliant once again. She is a true diamond in her field. Extremely efficient, helpful, and goes above to provide and excellent service.
October 5, 2025
Great service
Great service, really quick response from Danielle to all my questions, & holiday booked super quick, no fuss & stress free
October 4, 2025
Danielle is always good at ensuring…
Danielle is always good at ensuring that we have got everything in place for any holiday that we have booked, she is quick and efficient, and works around our hours often working till very late in the evenings.
September 20, 2025
Danielle was fantastic
Danielle was fantastic, she answered all my queries promptly. Was super friendly and gave me lots of advice which resulted in me booking with her.
I will definitely be using Danielle again. X
September 23, 2025
Book with Danielle from Hays very easy
Danielle from Hays made booking for our large party so easy and answered all our questions so fast. Felt at ease booking with her as I felt she was very professional and knew her stuff. Definitely book again with her. Thank you
September 22, 2025
It was very easy to book and Danielle…
It was very easy to book and Danielle was very helpful making sure we booked everything for our needs
September 22, 2025
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