Hays Travel - Danielle Dickens Reviews 

288
TrustScore 5 out of 5

5.0

Personal Travel Consultant Danielle Dickens, LI11 Wrexham, GB


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Rated 5 out of 5 stars

We saw a cruise advertised on Facebook through Danielle Dickens. When we contacted her, she went through the whole process seamlessly. Answered any questions or queries we had. Danielle was superb fro... See more

Rated 5 out of 5 stars

Danielle is very helpful & efficient. This is the second cruise we have booked with her. She answers all questions quickly & is on hand with advice. All documents are sent immediately & all details ar... See more

Rated 5 out of 5 stars

Danielle was easy to talk to and managed to get me and my family a great deal. Her follow up email encouraging me to get in touch at any time before my holiday if I have any questions (my holiday is m... See more

Rated 5 out of 5 stars

My daughter in law booked this as an add on via her agent via messaging, all done in a matter of minutes with excellent efficiency, with a saving too. Also linked our cabin bookings so we could all... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Danielle Dickens, LI11, Wrexham, United Kingdom

  • 1978467582

5.0

Excellent

TrustScore 5 out of 5

288 reviews

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5.0

All reviews

(288)

124,737 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb service

Absolute superb service from these guys. Got us a deal that we didn’t think was possible. Would highly recommend to anyone wanting to use these

August 20, 2024
Rated 5 out of 5 stars

First cruise booked

I have just booked my holiday with Danielle and she has been amazing ,it's my first cruise and I was nervous about booking one , she has been very helpful explaining everything to me and nothing has been to much trouble, would highly recommend...cannot wait for my holiday x

August 14, 2024
Unprompted review
Rated 5 out of 5 stars

This is the 2nd time i have booked with…

This is the 2nd time i have booked with Danielle. never any problems and provides lots of in depth information and covers all your questions. Danielle has always provided the best price. i look forward to booking more holiday with you!

August 12, 2024
Rated 5 out of 5 stars

Second time booking with Danielle

Second time booking a holiday with Danielle and, again, it was just so easy and straightforward. Danielle is always my first port of call for holidays (pun intended as we keep cruising). Not only does she take all the hassle out of booking, but she even managed to get us a price cheaper than advertised, which was a great bonus! 5* all the way.

July 31, 2024
Rated 5 out of 5 stars

Good friendly staff

Very friendly staff where nothing is too much trouble for them to help. Fast response to any questions asked. This is my second time booking and will definitely book another holiday again

July 23, 2024
Rated 5 out of 5 stars

Disney Cruise

Even with all of my questions and query’s Danielle replied as soon as possible, and nothing seemed too much. Helped us decide on our first cruise, and we cannot wait. Will hope to plan a few more getaways with Danielle’s help.

June 18, 2024
Rated 5 out of 5 stars

Very helpful and very quick responses x

Danielle was great from first contact I bombarded her with questions which she answered straight away , I have already recommended her to my family and friends she has been so helpful and very professional xx

June 12, 2024
Unprompted review

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