Hays Travel - Darlington Reviews 

Katie was very patient and listened to all our needs and found us the holiday we were seeking, a big thank you Katie Sheen.

brilliant from start to finish explaining every detail of our holiday owen at Darlington branch was really good and catered to our requests job done as always when booked at hays very happy look forward to booking again thank-you

Booked my holiday yesterday with Amy at the Darlington branch.She was very efficient and managed to get me my dream holiday.She set my app up as I’m not that “savvy “,we had a laugh about that.
Thanks again to Amy,you are a gem and to Hays Travel,my trusted travel agent 👍

My travel Agent Amy was excellent found us exactly what we needed and her customer service was impeccable

Owen, he made choosing and booking our second holiday to the Caribbean Mexico, and now a Cruise around the Caribbean Islands, the whole process was made easy he gave us some expert advice so exciting we can wait 😍

Looking for a hoilday found one and booked it then realised I had booked the wrong date so had to change this and it wasn't a problem so a big thankyou to Danielle it was appreciated for sorting this out with no stress

The staff are so good at making you feel you are so important and they have you best interests

Sam (Hope I remembered the name right!) was really helpful in finding and helping us book our holiday to Tenerife. Natalie was also really helpful last year when we went to Gran Canaria. Will be back!

Young lady very caring plite every way didnt.rush us exsplained every thing

Natalie was so helpful. Her recommendations and suggestions were just what we needed. She made the booking process so easy and we feel confident that we got a good price.

Natalie is a top management lady,always makes me feel at ease..as is all her staff..

Excited to have booked another great holiday with Hays Travel. We booked with Owen again at the Darlington branch and he was great. Really professional as well as friendly and gave us some great honest advice about our holiday choice. All smooth and hassle free. Great service.

Helped us book our first cruise. Recommended one that that suited us after listening to our needs. Amy was very helpful and made the selection and booking easy for us, and followed up with phone calls later. Would recommend to anyone doing the same!

Unsure where to go but lady was very helpfull and her knoweledge was invaluable of put destination which clinched the deal

Excellent service and very helpful

Friendly ,helpful, quick and efficient . Excellent service , would thoroughly recommend

I had such a fantastic experience with Owen at Hays Travel! He spent so much time with me going through all of the different options for my honeymoon next year, and I never felt rushed. He was incredibly patient, knowledgeable, and genuinely wanted to help me find the perfect holiday.

After looking at lots of different destinations and resorts, I decided to book Jamaica, and I couldn’t be more excited! Owen made the whole process so easy and stress-free, answering all of my questions and offering honest advice every step of the way.

He was so friendly, approachable, and professional, and nothing was ever too much trouble. I left feeling confident that I’d chosen the perfect honeymoon thanks to his help.

I couldn’t recommend Owen highly enough. If you’re thinking of booking a holiday or honeymoon, definitely ask for Owen you’ll be in great hands!

Thank you again xx

The lady who dealt with us was very professional and met all of our needs making the process really easy and enjoyable.

Danielle was superb in her way of making us feel relaxed and not rushed into making a decision. We will certainly use hays again

Yesterday we where lucky to be looked after by Owen when trying to decide on what cruise to book up for next April. After lots of information and advice we booked up a very good value and interesting cruise around the Canery Islands and Maderia.There was no hard sell ,just good old fashioned friendly service.