Deb is absolutely amazing. She made booking our holiday so easy and genuinely fun. I haven’t been on a plane in 10 years and we’ve never had a proper family holiday with the kids because I always... See more
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This our 3rd time booking our cruise through deb & Beth at hays travel & they have always been fantastic & super helpful.We have also booked our next cruise for next April where we are also getting ma... See more
Debs found me exactly what I wanted for a family holiday in minutes. In the right price bracket, in a great location for sight seeing, (what the holiday is all about), and comfortable accommodation t... See more
Company replied
The team at Hays travel worked above & beyond to sort our holiday out & as we are quite a large group going, this couldn't of been an easy task but was made eeasier by the correspondence we recieved &... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Deb Findler, ST7, Stoke on trent, United Kingdom
- 01782692652
4.9
Excellent
196 reviews
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Definitely a hassle free booking
Definitely a hassle free booking. Picked the perfect holiday for us and we’ll use her again. Thank you from 2 very happy customers 🙂
February 11, 2026
5 starts as always
5 starts as always.
Nothing is ever a problem, after getting a quote for my family, extended family then wanted quotes? This was all sorted and provided within an hour.
Booking was completed as I made dinner!
Very efficient and helpful
February 9, 2026
Deb & Beth at hays travel are the best at what they do…
This our 3rd time booking our cruise through deb & Beth at hays travel & they have always been fantastic & super helpful.We have also booked our next cruise for next April where we are also getting married on p&o arvia💍🙂😍
January 30, 2026
Debbie who sorted out my holiday was…
Debbie who sorted out my holiday was great. She got intouch when she said she would,and even phoned the hotel to ensure it was wheelchair accessible. Also got me the best price.
January 28, 2026
3rd holiday booked with Deb and Beth
3rd holiday booked with Deb and Beth. That should say it all really. A fabulous service with personal service. Nothing is too much. Just great.
January 24, 2026
Deb is absolutely amazing
Deb is absolutely amazing. She made booking our holiday so easy and genuinely fun. I haven’t been on a plane in 10 years and we’ve never had a proper family holiday with the kids because I always found it daunting and confusing.
Deb took all of that stress away. She explained everything clearly, handled all the details, and made the whole process feel exciting instead of overwhelming.
I honestly couldn’t recommend her enough. She’s a total superstar and we can’t wait for our holiday.
January 18, 2026
I was very impressed with the quick…
I was very impressed with the quick responses over a holiday period, all booked and now just to wait 🛳️
January 2, 2026
Efficient & friendly service that…
Efficient & friendly service that helped me to secure a specific hotel in Tuscany.
December 10, 2025
Great service and they were very…
Great service and they were very helpful. Will 100% book with them again.
November 27, 2025
Very quick response to inquiry
Very quick response to inquiry, courteous and helpful, a credit to the company. Would definitely use again.
November 6, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Hays Travel - Deb Findler
Thank you for booking with us and leaving a lovely review! - Deb & Beth
Reply from Hays Travel - Deb Findler
Thank you for booking with us and leaving a lovely review! - Deb & Beth
Reply from Hays Travel - Deb Findler
Thank you Alan for the lovely review and for trusting us and allowing us to book your amazing Christmas trip! - Deb & Beth
First time I have used Deb for a…
First time I have used Deb for a holiday booking, will definitely recommend and use again. Great price and ease of booking.
October 15, 2025
Reply from Hays Travel - Deb Findler
Thank you for booking with us - Deb & Beth x
Beth made the experience really…
Beth made the experience really straight forward and not confusing at all. The holiday was booked at a competitive price at ease and efficiently.
October 12, 2025
Reply from Hays Travel - Deb Findler
Thank you for booking with us and leaving a lovely review! x
Third cruise booked
Just booked my third cruise with Beth and Deb. Very helpful service and easy-to-understand processes. Thoroughly recommended.
September 12, 2025
Deb was absolutely amazing!
Deb was absolutely amazing. I gave her a scope of what I was looking for and the budget I had. She went away and came back with some fantastic options that exceeded my expectations. Would definitely recommend Deb to anyone!
September 17, 2025
Booked a few times now always quick in…
Booked a few times now always quick in replies and knowledgeable great service once again ladies
August 22, 2025
Reply from Hays Travel - Deb Findler
Hi Michelle, thanks so much for once again booking with us its always a pleasure. Deb & Beth x
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