Saves hours of scrolling looking for best deals, and inspiration. Great prices, with fantastic customer service by Debbie. Will definitely be in touch with Debbie soon to get another fabulous holiday... See more
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Have used Debbie a few times now to book our holidays, her service is absolutely second to none. Nothing is too much trouble. She goes above & beyond to tailor the package to meet our needs/requiremen... See more
Company replied
This is the second time I've booked through Debbie at hays travel, this time we preregistered for a cruise, Debbie took all our info and what we wanted and next time I heard from her it was all booked... See more
I regularly book with Hays Travel as they know my requirements and needs. Debbie Robertson is a real asset to Hays and I'm sure they already know this. Debbie is such a friendly helpful patient and ca... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Debbie Robertson, ML8, Carluke, United Kingdom
- 1555432053
4.9
Excellent
110 reviews
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Saves hours of scrolling looking for…
Saves hours of scrolling looking for best deals, and inspiration. Great prices, with fantastic customer service by Debbie. Will definitely be in touch with Debbie soon to get another fabulous holiday secured.
May 21, 2026
This is the second time I've booked…
This is the second time I've booked through Debbie at hays travel, this time we preregistered for a cruise, Debbie took all our info and what we wanted and next time I heard from her it was all booked and we got exactly what we wanted. Very smooth and easy process, very helpful and always answers any questions we have
May 1, 2026
Very professional service.
Debbie is very professional. Everything was effortless and organised & booked very quickly. Met all my requirements.
April 15, 2026
Hays Travel are a 5* company with…
Hays Travel are a 5* company with excellent agents.
Debbie is superb at her work. She does everything she can to make your holiday enjoyable.
April 9, 2026
Debbie was outstanding in finding me an…
Debbie was outstanding in finding me an alternative when my holiday to Sri Lanka was cancelled
March 25, 2026
As ever Debbie listens to what we want…
As ever Debbie listens to what we want for a holiday and points us in the right directions ensuring that what we are booking is the best for us. Debbie then takes control making the booking smooth and gets our paperwork to us..
March 5, 2026
Book with Debbie!
Debbie is amazing. Having booked now 4 holidays with her, she takes all the stress away, finds the best deals and is so responsive with any and every question. Thanks Debbie x
March 1, 2026
Debbie Robertson was very helpful with…
Debbie Robertson was very helpful with helping book our holiday
She arranged assisted travel for my brother at the airport and getting a ground floor room because of his mobility
January 31, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent Service
Debbie has been so patient and understanding of
my needs, when booking our holiday. She was quick at answering messages and nothing was a bother to her. I would highly recommend using Debbie, and will certainly use her again . Thank you Fiona
January 23, 2026
Unprompted review
Reply from Hays Travel - Debbie Robertson
Thank you! It was a pleasure helping you choose a fantastic multi centre cruise and stay. I can't wait to hear about it when you return.
Debbie was a huge help every time I…
Debbie was a huge help every time I contacted her, and that was a lot! Couldn’t recommend her enough! Thanks so much for helping me book my first solo holiday!
January 20, 2026
Reply from Hays Travel - Debbie Robertson
Thank you! I'm so excited for you, a little jealous - of your amazing solo trip!
5 star service from Debbie
Have used Debbie a few times now to book our holidays, her service is absolutely second to none. Nothing is too much trouble. She goes above & beyond to tailor the package to meet our needs/requirements. Can honestly not recommend her highly enough. 5 star service every time.
January 18, 2026
Reply from Hays Travel - Debbie Robertson
Thank you so much! It was a pleasure as always. I always enjoy searching for your fabulous trips.
Fantastic experience
Fantastic experience
Answered all questions I had.
Have booked with Debbie before and will continue too.
January 18, 2026
Reply from Hays Travel - Debbie Robertson
Thank you, it was a pleasure to get it booked up on a fab little short break!
This is my second year booking with…
This is my second year booking with Debbie, she make it so easy for me and goes out her way to get my family a fabulous holiday
January 16, 2026
Reply from Hays Travel - Debbie Robertson
Thank you :) It was a pleasure helping you choose the perfect city break for you and the family.
Miami trip
Debbie was great to deal with and understood what we were looking for in our trip
January 8, 2026
Reply from Hays Travel - Debbie Robertson
Thank you, it was a pleasure to help you choose this trip! It will certainly be a holiday to remember.
Debbie has been brilliant I have used…
Debbie has been brilliant I have used her for years and wouldn’t use anyone else
January 8, 2026
Reply from Hays Travel - Debbie Robertson
Thank you! It was a pleasure as always! We have chosen you another great holiday for your and the family.
Would highly recommend really helpful…
Would highly recommend really helpful and great advice
November 27, 2025
Reply from Hays Travel - Debbie Robertson
Thank you! You will have a fab cruise!
Debbie was exceptional
Debbie was exceptional, she knew exactly what we wanted and that was exactly what we got. I cannot recommend her enough!!
November 9, 2025
Reply from Hays Travel - Debbie Robertson
Thank you! It was a pleasure to book such a special trip for you!
Debbie was totally amazing and made…
Debbie was totally amazing and made sure all my families needs were met. And me being anxious she reassured me amazingly.
October 1, 2025
Reply from Hays Travel - Debbie Robertson
Thank you! I'm so pleased we found something perfect to suit your full family.
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