Hays Travel - Debbie Robertson Reviews 

112
TrustScore 5 out of 5

4.9

Personal Travel Consultant Debbie Robertson, ML8 Carluke, GB


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Rated 5 out of 5 stars

Have used Debbie a few times now to book our holidays, her service is absolutely second to none. Nothing is too much trouble. She goes above & beyond to tailor the package to meet our needs/requiremen... See more

Company replied

Rated 5 out of 5 stars

This is the second time I've booked through Debbie at hays travel, this time we preregistered for a cruise, Debbie took all our info and what we wanted and next time I heard from her it was all booked... See more

Rated 5 out of 5 stars

I regularly book with Hays Travel as they know my requirements and needs. Debbie Robertson is a real asset to Hays and I'm sure they already know this. Debbie is such a friendly helpful patient and ca... See more

Company replied

Rated 5 out of 5 stars

Very knowledgeable about hotel and area. Friendly and very prompt booking experience. Was undecided about where I wanted to go/book, Debbie put my mind at ease and I'm looking forward to our family h... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Debbie Robertson, ML8, Carluke, United Kingdom

  • 1555432053

4.9

Excellent

TrustScore 5 out of 5

112 reviews

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4.9

All reviews

(112)

117,661 reviews in the last 12 months

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Rated 5 out of 5 stars

5 ⭐️ service

Debbie came highly recommended and I couldn’t be happier with the service provided.

June 13, 2024
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Reply from Hays Travel - Debbie Robertson

Thank you. I'm so pleased we found the perfect holiday for you.

Rated 5 out of 5 stars

Brilliant service as always

Brilliant service as always and made the whole process enjoyable and stress free. Would highly recommend

April 26, 2024
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Reply from Hays Travel - Debbie Robertson

Thank you for the great feedback. so happy we found you another stunning destination!

Rated 5 out of 5 stars

Debs the Dream maker

Debbie is always our go to for those extra special holidays.
Nothing is too much trouble for her and wether its different pricing for various locations or just a bit of knowledge as to find the perfect holiday that suits our families lifestyles and interests.

April 16, 2024
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Reply from Hays Travel - Debbie Robertson

Thank you, it's always a pleasure to help you book something special. What a fantastic holiday this will be for you all!

Rated 5 out of 5 stars

Debbie Robertson was a delight

Debbie Robertson was a delight. She was very efficient friendly and easy to work with. She helped me in choosing the right deal. Always kept me up to date A pleasure to work. Would highly recommend thank you

April 2, 2024
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Reply from Hays Travel - Debbie Robertson

Thank you for your lovely review. I am so pleased we were able to get the perfect trip for you.

Rated 5 out of 5 stars

Debbie

Debbie, our adviser, was professional and so efficient and friendly. I made the enquiry early evening and had a reply to my enquiry instantly. When I booked the following evening, Debbie continued to keep in touch. Booking was easy and seamless. Would defo recommend Debbie and will visit her again when looking to book another holiday.

February 7, 2024
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Reply from Hays Travel - Debbie Robertson

Thank you for your lovely feedback. It was a pleasure to get your exciting bucket list trip booked up for you and look forward to helping you again too.

Rated 5 out of 5 stars

Great service

Great service from Debbie, personal friendly service. Everything explained well. Definitely will book again👍👏👏👏

February 5, 2024
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Reply from Hays Travel - Debbie Robertson

Thank you for your lovely feedback. It was a pleasure to get you booked and look forward to helping you in the future too.

Rated 5 out of 5 stars

The whole experience was so easy.

The whole experience was so easy, due to the fact Debbie did all the work for me, gave her all the information she needed and within the hour my holiday was confirmed and deposit paid. Amazing job done. Thanks so much, will 100% book with her in the future.

January 19, 2024
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Reply from Hays Travel - Debbie Robertson

Thank you! You really made it easy for me to search for what you wanted so it was a pleasure to book you such a fantastic holiday!

Rated 5 out of 5 stars

Debbie was a great help booking my…

Debbie was a great help booking my family holiday and group booking. And managed to get us all organised and booked up quickly.

January 18, 2024
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Reply from Hays Travel - Debbie Robertson

Thank you, it was a pleasure to get you all booked for both of these fantastic trips!

Rated 5 out of 5 stars

Easy and convenient booking …

Booked my holiday late on a Saturday night and just before new year. Debbie was so helpful and I appreciated being able to book then. I’m used to booking holidays myself and it’s a relief to have it done for me I’ll definitely book again

December 31, 2023
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Reply from Hays Travel - Debbie Robertson

Thank you for your lovely feedback. I was so glad to be able to get you booked up and excited for your cruise.

Rated 5 out of 5 stars

Amazing service nothing too much trouble.

I used Debbie for a lapland trip and although i am abroad a few times a year this trip really seemed to stress me out. She was always available right up until the day before i went to call just to put me at ease. Nothing was too much trouble. The trip was amazing and i have came home and booked the next family surprise with her!! Thanks so much Debbie, recommended you to lots of people already x

December 20, 2023
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Reply from Hays Travel - Debbie Robertson

Thank you so much for your kind words, and for the recommendations. It was a pleasure helping you and keeping your surprise trip a secret. Now to look forward to the next one!

Rated 5 out of 5 stars

Stress free booking

Debbie is a fountain of knowledge, every booking is simple and stress free .

October 7, 2023
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Reply from Hays Travel - Debbie Robertson

Thank you so much for such kind words! It's always a pleasure finding and booking exactly what you want, knowing it has been such a simple process for you.

Rated 5 out of 5 stars

Debbie could not have been more helpful…

Debbie could not have been more helpful throughout the booking process, everything was explained throuroughly and price could not not be beaten. Will certainly recommend to friends and family and looking to book again in the future. Thankyou. Ross

September 28, 2023
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Reply from Hays Travel - Debbie Robertson

Thank you for the lovely review! It was a pleasure to get you booked up, especially at such a fantastic price too! I look forward to booking more family trips for you all.

Rated 5 out of 5 stars

Debbie made the whole process of…

Debbie made the whole process of looking for the best holiday and booking very easy and stress free.

September 12, 2023
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Reply from Hays Travel - Debbie Robertson

Thank you. It was a pleasure to you booked on such an exciting trip for you both.

Rated 5 out of 5 stars

Great Service. Debbie was very fast at getting back to…

Debbie was very fast at getting back to us with detailed quotes as well as providing lots of advice & information to help us decide on our holiday.
Thanks Debbie.

August 29, 2023
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Reply from Hays Travel - Debbie Robertson

Thank you for the lovely feedback. It was a pleasure to ge this trip of a lifetime booked for you all.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Debbie was very helpful and patient whilst searching for our ideal holiday.
Smooth booking process.

August 23, 2023
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Reply from Hays Travel - Debbie Robertson

Thank you for your kind review. I know we have found you something perfect for your family to enjoy and can't wait to hear about it on your return.

Rated 5 out of 5 stars

Debbie was extremely helpful in making…

Debbie was extremely helpful in making my booking and following up on the initial enquiry. Always use Debbie for booking holidays.

August 21, 2023
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Reply from Hays Travel - Debbie Robertson

Thank you for such lovely feedback. I love to get excited with you along the way, and so glafd we found something spectacular along the way!

Rated 5 out of 5 stars

5* Debbie

We had no problems at all. Debbie dealt with everything from flights to hotel and special assistance. She also looked for the best and cheapest options for us. We would recommend Debbie for all your travel requirements.

July 31, 2023
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Reply from Hays Travel - Debbie Robertson

Thank you for review. I'm glad we were able to get you the best trip and at the best price too. I look forward to hearing all about it on your return.

Rated 5 out of 5 stars

Debbie is a Superstar 🌟

Excellent communication and smooth booking process. Debbie has been great! Fab deal too!

June 16, 2023
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Reply from Hays Travel - Debbie Robertson

Thank you for your lovely review. I'm glad we managed to get such a fab offer for you :)

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