Hays Travel - Debbie Robertson Reviews 

112
TrustScore 5 out of 5

4.9

Personal Travel Consultant Debbie Robertson, ML8 Carluke, GB


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Rated 5 out of 5 stars

Have used Debbie a few times now to book our holidays, her service is absolutely second to none. Nothing is too much trouble. She goes above & beyond to tailor the package to meet our needs/requiremen... See more

Company replied

Rated 5 out of 5 stars

This is the second time I've booked through Debbie at hays travel, this time we preregistered for a cruise, Debbie took all our info and what we wanted and next time I heard from her it was all booked... See more

Rated 5 out of 5 stars

I regularly book with Hays Travel as they know my requirements and needs. Debbie Robertson is a real asset to Hays and I'm sure they already know this. Debbie is such a friendly helpful patient and ca... See more

Company replied

Rated 5 out of 5 stars

Very knowledgeable about hotel and area. Friendly and very prompt booking experience. Was undecided about where I wanted to go/book, Debbie put my mind at ease and I'm looking forward to our family h... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Debbie Robertson, ML8, Carluke, United Kingdom

  • 1555432053

4.9

Excellent

TrustScore 5 out of 5

112 reviews

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4.9

All reviews

(112)

116,812 reviews in the last 12 months

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Rated 5 out of 5 stars

Debbie is excellent at her job she…

Debbie is excellent at her job she can't do enough to help .if you have any problems she tries her best to help you out and always keeps you informed

February 25, 2025
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Reply from Hays Travel - Debbie Robertson

Thank you so much for your lovely comment. I'm so pleased we got you booked on yet another fabulous cruise.

Rated 5 out of 5 stars

Always a smooth experience!

I have been booking with Debbie for years. She always goes above and beyond to get the right holiday for us. Knows what we like and only suggests places/hotels that she knows would suit.
Great communication & nothing too much bother. Got 2 fab holidays booked with her for this year already!

March 1, 2025
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Reply from Hays Travel - Debbie Robertson

Thank you so much! It's always a pleasure to get you booked on your memorable trips, and hear about your experiences after. Here's to many more holidays to come!

Rated 5 out of 5 stars

5⭐ service

After the first time of booking a holiday with Debbie, I now don't go anywhere else. Debbie provides top class customer service that can't be matched. Debbie is always on hand with prompt responses to my enquiries, goes above and beyond to find the perfect holiday to match my (sometimes lengthy) requirements. She has a wealth of knowledge which means she can give great advice on locations we've never travelled to before. I absolutely love that she takes all the hassle out of booking, and it can be done at the time which suits me best, which is usually nighttime when stores are closed. She even completes the check in for flights. I can't recommend Debbie enough, it's a real joy booking with her! ⭐⭐⭐⭐⭐

January 30, 2025
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Reply from Hays Travel - Debbie Robertson

Thank you so much. It's always a pleasure to help you find the perfect holiday for you and the family.

Rated 5 out of 5 stars

Hays Travel is simply the best

I regularly book with Hays Travel as they know my requirements and needs. Debbie Robertson is a real asset to Hays and I'm sure they already know this. Debbie is such a friendly helpful patient and caring travel advisor and it's like talking to a friend/family member when I'm booking my holidays. Her attention to detail is amazing and she is very helpful from start to finish. Please dont ever change!!! Well done Debbie and well done Hays for having Debbie as part of your team.

January 3, 2025
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Reply from Hays Travel - Debbie Robertson

Thank you so much, you make things so easy for me and I love booking you up for your well deserved holidays every year.

Rated 5 out of 5 stars

Debbie was very helpful and arranged…

Debbie was very helpful and arranged the holiday we wanted. She even arranged a complimentary sightseeing cruise which was very nice of her. Very happy and will be booking any future holidays with Debbie and Hays Travel.

January 8, 2025
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Reply from Hays Travel - Debbie Robertson

Thank you! It was a pleasure to help you book such a special holiday for you.

Rated 5 out of 5 stars

Excellent I asked Debbie if she could…

Excellent I asked Debbie if she could look at a holiday for me to see if still available and she did it straight away and same day it's booked..always the best customer service from Debbie

January 8, 2025
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Reply from Hays Travel - Debbie Robertson

Thank you. I love helping you book all your holidays. you always make it easy for me to help you find what you want.

Rated 5 out of 5 stars

Debbie was so helpful

Debbie was so helpful and made the full experience so straightforward from start to finish

January 5, 2025
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Reply from Hays Travel - Debbie Robertson

Thank you. It was a pleasure to help you get booked up. You will have a fantastic holiday!

Rated 5 out of 5 stars

Debbie was a great help.

Debbie was a great help and offered lots of different hotel options & board basis quotes for us. Nothing was any trouble and quick communication.

October 31, 2024
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Reply from Hays Travel - Debbie Robertson

Thank you! It was a pleasure to help you choose an amazing holiday for your family.

Rated 5 out of 5 stars

5 star service

5 star service
Debbie always makes booking a holiday plain sailing. We wont go anywhere else now

September 26, 2024
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Reply from Hays Travel - Debbie Robertson

Thank you. As always it's a pleasure to help you plan some amazing holidays.

Rated 5 out of 5 stars

Debbie was great

Debbie was great, very efficient and real easy to book! Now just have to wait for my holiday to come round.
Would book with Hays going forward

September 21, 2024
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Reply from Hays Travel - Debbie Robertson

Thank you for thinking of me to book your holiday, I was happy to help :)

Rated 5 out of 5 stars

My experience has been second to none

My experience has been second to none - Debbie has been brilliant, she’s made booking this holiday super easy and trouble free. Line of communication was great, all questions answered promptly and professionally.

September 13, 2024
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Reply from Hays Travel - Debbie Robertson

Thank you :) It was a pleasure helping you find the right place and get it booked up!

Rated 5 out of 5 stars

Fantastic service!

Communication was excellent.
All questions answered promptly and with clarity.
Always looking to do what was best for my family.

August 20, 2024
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Reply from Hays Travel - Debbie Robertson

Thank you :) I'm pleased we got a fab hotel perfect for your family :)

Rated 5 out of 5 stars

Last Minute Family Holiday

My trip was very last minute and Debbie managed to find me a great holiday. She understood what I wanted and found me a number of options. She was patient and extremely efficient.
A big thanks to her for helping me and making things so straightforward x

August 13, 2024
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Reply from Hays Travel - Debbie Robertson

Thank you for your lovely feedback. It was a pleasure to help you choose and book a fab last minute holiday :)

Rated 5 out of 5 stars

1st Class service

Debbie was happy to help with the holiday in any way she could. even coming back to me the same day with amendments. a first rate experience, will defiantly use again,

July 12, 2024
Rated 5 out of 5 stars

Debbie is a gem

Debbie is a gem, always finds me the best deals and nothing is ever a bother to her. Everything was pretty straightforward and well explained.

June 24, 2024
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Reply from Hays Travel - Debbie Robertson

Thank you for your lovely words. it was a pleasure to get you booked again.

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