Have used Debbie a few times now to book our holidays, her service is absolutely second to none. Nothing is too much trouble. She goes above & beyond to tailor the package to meet our needs/requiremen... See more
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This is the second time I've booked through Debbie at hays travel, this time we preregistered for a cruise, Debbie took all our info and what we wanted and next time I heard from her it was all booked... See more
I regularly book with Hays Travel as they know my requirements and needs. Debbie Robertson is a real asset to Hays and I'm sure they already know this. Debbie is such a friendly helpful patient and ca... See more
Company replied
Very knowledgeable about hotel and area. Friendly and very prompt booking experience. Was undecided about where I wanted to go/book, Debbie put my mind at ease and I'm looking forward to our family h... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Debbie Robertson, ML8, Carluke, United Kingdom
- 1555432053
4.9
Excellent
112 reviews
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Debbie was totally amazing and made…
Debbie was totally amazing and made sure all my families needs were met. And me being anxious she reassured me amazingly.
October 1, 2025
Reply from Hays Travel - Debbie Robertson
Thank you! I'm so pleased we found something perfect to suit your full family.
Prompt response with great customer…
Prompt response with great customer service. Always book my holidays through Debbie as she provides personal service to high standard
September 30, 2025
Reply from Hays Travel - Debbie Robertson
Thank you! Happy to help get you booked as always!
five star service again
yet again i got 5 star service
made simple and easy from experienced agent .
answered questions i didnt ask , helpful from start to finish
September 24, 2025
Reply from Hays Travel - Debbie Robertson
Thank you! Another exciting cruise for you to look forward to!
5 star service
I always get Debbie to book my holidays. Nothing is ever too much trouble, even if there are quite a few options for her to look at.
Always a professional service with the best prices and options
September 16, 2025
Reply from Hays Travel - Debbie Robertson
Thank you! It's always a pleasure to help you choose and book. Lots of exciting trips coming up for you!
Very knowledgeable about hotel and…
Very knowledgeable about hotel and area. Friendly and very prompt booking experience.
Was undecided about where I wanted to go/book, Debbie put my mind at ease and I'm looking forward to our family holiday. Fabulous service.
August 13, 2025
Reply from Hays Travel - Debbie Robertson
Thank you! I know you will love the hotel we chose and I can't wait to hear about it when you're back!
Cruise Bookings
This is the third time I have booked with Debbie. It is always a simple easy journey with lots of options for us to choose the holiday that suits all our needs. Debbie is very responsive and excellent to communicate with.
July 31, 2025
Great Debbie does everything for our…
Great Debbie does everything for our group. She does a fantastic job for us all we don’t have to do anything but book, Brilliant
July 20, 2025
Reply from Hays Travel - Debbie Robertson
Thank you! Always a pleasure to get you booked up for your favourite hotel!
Easy booking
Debbie makes the whole holiday booking experience stress and worry free.She always goes above and beyond to help! Wouldn't use anyone else now always a satisfied customer would highly recommend.
July 5, 2025
Reply from Hays Travel - Debbie Robertson
Thank you, it was a pleasure as always!
Debbie was fantastic as always
Debbie was fantastic as always, she goes above and beyond to make sure the whole booking experience is a joyous occasion. I wouldn’t use anyone else.
June 28, 2025
Reply from Hays Travel - Debbie Robertson
Thank you! It's always a pleasure speaking to you and booking you some amazing holidays!
From start to finish Debbie was…
From start to finish Debbie was excellent to deal with, provided everything we wanted with great patience. Thank you Debbie we will definitely use your services again.
June 24, 2025
Reply from Hays Travel - Debbie Robertson
Thank you! I was so glad to find you the perfect hotel and I know it will be an excellent holiday!
Quick and efficient as always
As always Debbie responded quickly and made my booking very easy., She took my concerns and special requests on board and was very efficient and friendly
Looking to our cruise next month and also this one next year. Thanks Debbie
June 19, 2025
Reply from Hays Travel - Debbie Robertson
Thank you! It's always a pleasure booking your fabulous trips! I always love to hear what the next plans are for you both.
Fantastic experience!!
Fantastic experience from start to finish!! Debbie understood the assignment from the start and with the support of a country expert created a wonderful itinerary for what we hope is the trip of a lifetime to Canada 🇨🇦 I would highly recommend 👏🏼👏🏼
June 6, 2025
Reply from Hays Travel - Debbie Robertson
Thank you! And what a trip it will be! Bucket list holiday ticketed off. you will have the best time!
Debbie goes above and beyond to help…
Debbie goes above and beyond to help you get exactly what you’re looking for. Her extensive experience and knowledge really shine through, and she’s always patient—no question is ever too small or silly. Working with Debbie was a smooth and stress-free experience from start to finish
April 28, 2025
Great communication
Debbie posted a deal on Facebook which caught my eye. I had messaged Debbie and got a quick response, I was then able to speak with Debbie on the phone to discuss the holiday and this was then booked. Good communication. Debbie managed to get us the best price
April 23, 2025
Debbie has made my holiday booking a…
Debbie has made my holiday booking a great easy experience.
March 25, 2025
Reply from Hays Travel - Debbie Robertson
Thank you, you will all have a fantastic time!
Reply from Hays Travel - Debbie Robertson
Thank you, I'm always happy to get you booked up.
This is my second holiday booking…
This is my second holiday booking through Debbie, experience is always superb. Information is always spot on and very patient with you during the process of picking holiday and booking, will always go that extra mile to get you a fantastic holiday at a fantastic price. Wouldn't book through anyone else if am honest. 10/10 would recommend for a smooth booking process.
March 22, 2025
Reply from Hays Travel - Debbie Robertson
Thank you. So glad we managed to get exactly what you wanted for a fab holiday!
Wonderful service
I messaged debbie as my husband and I were wanting to go to a safari in 2026. Debbie was wonderful from the start checked our dates then when these were sold out got us a week later at a fantastic price. Will definitely use debbie again
March 8, 2025
Reply from Hays Travel - Debbie Robertson
Thank you! It was a pleasure to book such an amazing trip for you, and I'm so glad we managed to get dates to suit you.
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