Hays Travel - Didsbury Reviews 

703
TrustScore 5 out of 5

4.9

750 Wilmslow Road, M20 2DW Didsbury, GB


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Rated 5 out of 5 stars

We went to Hays in Didsbury to search for a holiday next month. The agent, was a agent was called Mike. We were undecided on the location, Mike took the time and effort to narrow down our search to... See more

Company replied

Rated 5 out of 5 stars

Suzanne was very helpful when I enquired about Thailand.she also followed up my enquiry to see if there was anything else she could help with and my thoughts on the initial information. She did her be... See more

Company replied

Rated 5 out of 5 stars

I received fantastic customer service at Hayes Travel in Didsbury from Charlene Shaw. From the moment we went into Hayes to enquire about a cruise until the moment we booked Charlene kept us informed... See more

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Rated 5 out of 5 stars

Susan helped us book our first trip to Thailand, she was very knowledgeable and one of her colleagues Mike helped us with his experience of visiting Thailand. They both were very patient in explaining... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 750 Wilmslow Road, M20 2DW, Didsbury, United Kingdom

  • 0161 8264889

4.9

Excellent

TrustScore 5 out of 5

703 reviews

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4.9

All reviews

(703)

126,693 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Arrived in ichmeler on Wednesday 16th…

Arrived in ichmeler on Wednesday 16th July.to my shock again at the hotel I was told I to pay 60 euros for air conditioning. When I booked I was told it was included so why did I need to pay.its totally unacceptable it's down to hays I gave false information.

July 11, 2025
Hays Travel - Didsbury logo

Reply from Hays Travel - Didsbury

Hello Mr Griffin, Sorry to hear about your experience. I have dropped you an email. Any further problems please don't hesitate to come in and see us .Or email us.
Please enjoy the rest of your holiday. Thanks

Rated 5 out of 5 stars

My husband and I came in recently to…

My husband and I came in recently to book our summer holiday with Hays Travel.
We were greeted by welcoming staff who were very attentive to our wishes.
We were able to find a holiday at a fabulous location with everything we were looking for at a fabulous cost.
This is now our third time of visiting Hays Travel and will definitely be back.

July 10, 2025
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Reply from Hays Travel - Didsbury

Thank you for your feedback :) We look forward to seeing you soon!

Rated 5 out of 5 stars

Always really helpful and is a great…

Always really helpful and is a great help and support when needed to look for trips when time is limited. Talking to a person is so much easier and nicer to connect. In a world of more and more robots everyone needs human contact.

July 16, 2025
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Reply from Hays Travel - Didsbury

Thank you for your feedback :) We look forward to seeing you soon!!!

Rated 5 out of 5 stars

I visited Hayes several times before…

I visited Hayes several times before booking was confirmed.
Each visit Sofia was professional patient knowledgeable and really helpful.
I shall book with Hayes in the future and would definitely recommend.

July 15, 2025
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Reply from Hays Travel - Didsbury

Hi Margaret, Thank you for your feedback it was lovely meeting you and being able to book you trip :) Hope to see you again soon! Sofia.

Rated 5 out of 5 stars

Best Place to book a holiday

Hayes travel is always there to give you the best holiday advice fantastic staff Extremely helpful, we always go here

June 20, 2025
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Reply from Hays Travel - Didsbury

Thank you for your feedback, we really appreciate you taking the time. Look forward to seeing you in the future.

Rated 5 out of 5 stars

The girl who booked the holiday for me…

The girl who booked the holiday for me was extremely helpful and answered evry question I asked so I would like to thank Charlene

July 8, 2025
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Reply from Hays Travel - Didsbury

Thank you for your feedback :) We look forward to seeing you soon!

Rated 5 out of 5 stars

Charlene looked after me ....

I saw Charlene who listened very carefully to my request to travel to Menorca in September 2025.

July 1, 2025
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Reply from Hays Travel - Didsbury

Thank you for taking the time to give us some feedback, we really appreciate it. Look forward to seeing you in the future.

Rated 5 out of 5 stars

Most helpful and courteous.

Have been using Hay's Didsbury to plan our annual holiday to Porugal for several years now. Jonathan has always given us a most personal service and been so lovely and helpful. As he is leaving this year Suzanne and another lady have organised our trip and once again totally efficient and lovely personal service.

June 24, 2025
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Reply from Hays Travel - Didsbury

Thank you for your feedback :)Much appreciated we look forward to seeing you soon!

Rated 5 out of 5 stars

OUR GREAT EXPERIENCEES, We book most of our holidays with the…

We book most of our holidays with the didsbury branch of hays because the staff are so helpful they talk about their experiences about places they go, the prices are great plus we get a good rate on our holiday money,

June 15, 2025
Hays Travel - Didsbury logo

Reply from Hays Travel - Didsbury

Hi, Thank you so much for your feedback, We hope to see you again soon! :)

Rated 5 out of 5 stars

Really helpful travel agent

Sue was really helpful in finding me the best price for the dates and flight times I wanted.

June 20, 2025
Hays Travel - Didsbury logo

Reply from Hays Travel - Didsbury

Hi, Thank you so much for your feedback. We look forward to seeing you again soon! :)

Rated 5 out of 5 stars

Nice friendly service

Nice friendly service, made to feel welcome.
Advisor Suzanne took the time to look for best options and prices to suit our needs.
Booked with Hays Didsbury two years in a row now.
No reason for us not to use them again.

June 11, 2025
Hays Travel - Didsbury logo

Reply from Hays Travel - Didsbury

Thank you for your kind words :)

Rated 5 out of 5 stars

Hayes didsbury shop

We arrived at the didsbury shop, to be met by 3 fantastic staff all wishing us good morning. We were seated within minutes with Jonathan. Everything we wanted in our booking was sorted and was even given extra discount. A very big thank you to all the didsbury staff and Hayes travel, who we always use.

June 15, 2025
Hays Travel - Didsbury logo

Reply from Hays Travel - Didsbury

Thank you so much for your lovely message – we're thrilled you had such a great experience with Jonathan and the Didsbury team.

Rated 5 out of 5 stars

Jonathan was very helpful.

Jonathan made it easy and was very helpful. Thank You

June 15, 2025
Hays Travel - Didsbury logo

Reply from Hays Travel - Didsbury

Thanks a bunch for your kind words – we’re so happy to hear Jonathan was a big help!

Rated 4 out of 5 stars

Went in and Sofia asked where we wanted…

Went in and Sofia asked where we wanted to go & the price range we wanted to pay,& also whot sort of accommodation we wanted & did we want self catering or all inclusive. Sofia showed us a lot of options & also the flight times seat's & printed everything off for us it was very efficient & didn't take long at all

June 3, 2025
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Reply from Hays Travel - Didsbury

Thanks so much for your lovely comment :) We hope you have a lovely holiday!

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