We went to Hays in Didsbury to search for a holiday next month. The agent, was a agent was called Mike. We were undecided on the location, Mike took the time and effort to narrow down our search to... See more
Company replied
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We went to Hays in Didsbury to search for a holiday next month. The agent, was a agent was called Mike. We were undecided on the location, Mike took the time and effort to narrow down our search to... See more
Company replied
Suzanne was very helpful when I enquired about Thailand.she also followed up my enquiry to see if there was anything else she could help with and my thoughts on the initial information. She did her be... See more
Company replied
I received fantastic customer service at Hayes Travel in Didsbury from Charlene Shaw. From the moment we went into Hayes to enquire about a cruise until the moment we booked Charlene kept us informed... See more
Company replied
Susan helped us book our first trip to Thailand, she was very knowledgeable and one of her colleagues Mike helped us with his experience of visiting Thailand. They both were very patient in explaining... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
750 Wilmslow Road, M20 2DW, Didsbury, United Kingdom
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We still use a travel agent to book. Peace of mind, and knowing everything is taken care of . Staff are lovely, knowledgeable and understanding.

Reply from Hays Travel - Didsbury
They were very friendly and most helpful.i shall be booking all my holidays from hays

Reply from Hays Travel - Didsbury
An efficient personal service. Holiday booked in 30 minutës.

Reply from Hays Travel - Didsbury
Absolute first class.
Second time using them and will be using them for our 3rd holiday and more.

Reply from Hays Travel - Didsbury
The staff are always really friendly, helpful and efficient. Their knowledge is always useful and I always choose to use Hays Didsbury.

Reply from Hays Travel - Didsbury
The lady that got me holiday
Charley .was very knowledge and professional 👌 .

Reply from Hays Travel - Didsbury

Reply from Hays Travel - Didsbury
We have been with Hays Travel Disbury
Many times, the Staff are very friendly and helpful, Explain all the Ins and outs of our
Planned Cruise, many thanks.

Reply from Hays Travel - Didsbury
I usually give reviews after my holiday. Your Shop did well though Zara is okay gave me advice about my Insurance. Now that is sorted just need to go on my holiday now. Many thanks,
PETER and Maureen.

Reply from Hays Travel - Didsbury
I spoke to a young lady at Hayes travel. I told her exactly what I wanted and within a couple of minutes she found me 10 days bed and breakfast for me and my partner. The service was excellent. I will definitely going to hays Travel to book my next holiday, excellent service, thank you

Reply from Hays Travel - Didsbury

Reply from Hays Travel - Didsbury
The team at Hays in Didsbury are absolutely brilliant and have become my go to place for our holiday bookings. They are so friendly and helpful and really understand our requirements and preferences. I would recommend Suzanne, Zara and the team at Didsbury to everyone.

Reply from Hays Travel - Didsbury
We were shown lots of options based on our holiday preferences and it made our first holiday booking experience super easy. Our agent was very enthusiastic and helpful.

Reply from Hays Travel - Didsbury
The professional patient good humoured attitude from Charlene. She was very helpful and did her very best to achieve my aims - successfully.

Reply from Hays Travel - Didsbury
Very nice and courteous service. Will definitely go in again

Reply from Hays Travel - Didsbury
As ever with Hays service was first-class, professional and friendly. Sadly unable to help with our first choice of holiday due to P & O not flying from Manchester but we are off to Torremolinos.

Reply from Hays Travel - Didsbury
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