Hays Travel - Didsbury Reviews 

703
TrustScore 5 out of 5

4.9

750 Wilmslow Road, M20 2DW Didsbury, GB


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Rated 5 out of 5 stars

We went to Hays in Didsbury to search for a holiday next month. The agent, was a agent was called Mike. We were undecided on the location, Mike took the time and effort to narrow down our search to... See more

Company replied

Rated 5 out of 5 stars

Suzanne was very helpful when I enquired about Thailand.she also followed up my enquiry to see if there was anything else she could help with and my thoughts on the initial information. She did her be... See more

Company replied

Rated 5 out of 5 stars

I received fantastic customer service at Hayes Travel in Didsbury from Charlene Shaw. From the moment we went into Hayes to enquire about a cruise until the moment we booked Charlene kept us informed... See more

Company replied

Rated 5 out of 5 stars

Susan helped us book our first trip to Thailand, she was very knowledgeable and one of her colleagues Mike helped us with his experience of visiting Thailand. They both were very patient in explaining... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 750 Wilmslow Road, M20 2DW, Didsbury, United Kingdom

  • 0161 8264889

4.9

Excellent

TrustScore 5 out of 5

703 reviews

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4.9

All reviews

(703)

126,693 reviews in the last 12 months

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Rated 5 out of 5 stars

☀️☀️☀️☀️

We still use a travel agent to book. Peace of mind, and knowing everything is taken care of . Staff are lovely, knowledgeable and understanding.

September 7, 2025
Hays Travel - Didsbury logo

Reply from Hays Travel - Didsbury

Thank you so much for your kind words! We’re delighted to hear you feel well looked after. We hope you have a fantastic holiday, and look forward to welcoming you back :)

Rated 5 out of 5 stars

Perfect as always!

August 26, 2025
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Reply from Hays Travel - Didsbury

Thank you for taking the time to leave us a review. We hope you have a fantastic time ahead. We look forward to welcoming you back again in the future! :)

Rated 5 out of 5 stars

They were very friendly and most…helpfull

They were very friendly and most helpful.i shall be booking all my holidays from hays

September 2, 2025
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Reply from Hays Travel - Didsbury

Hi Dianne, Thank you so much for your kind words, We look forward to seeing you again soon :)

Rated 4 out of 5 stars

An efficient personal service

An efficient personal service. Holiday booked in 30 minutës.

August 19, 2025
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Reply from Hays Travel - Didsbury

Thank you for your feedback, We look forward to seeing you soon!

Rated 5 out of 5 stars

Absolute first class.

Absolute first class.
Second time using them and will be using them for our 3rd holiday and more.

August 20, 2025
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Reply from Hays Travel - Didsbury

Thank you for your feedback!! We look forward to seeing you soon. Sofia

Rated 5 out of 5 stars

The staff are always really friendly

The staff are always really friendly, helpful and efficient. Their knowledge is always useful and I always choose to use Hays Didsbury.

August 24, 2025
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Reply from Hays Travel - Didsbury

Thank you so much for your lovely feedback! We're really glad to hear you’ve had such positive experiences with our team in Didsbury :)

Rated 5 out of 5 stars

The lady that got me holiday

The lady that got me holiday
Charley .was very knowledge and professional 👌 .

August 17, 2025
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Reply from Hays Travel - Didsbury

Hi John, Thank you so much for your feedback, we look forward to seeing you again soon :)

Rated 5 out of 5 stars

Excellent service

Excellent service from Sue - very helpful and informative

August 15, 2025
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Reply from Hays Travel - Didsbury

Thank you for your feedback! We look forward to seeing you soon!

Rated 5 out of 5 stars

We have been with Hays Travel Disbury

We have been with Hays Travel Disbury
Many times, the Staff are very friendly and helpful, Explain all the Ins and outs of our
Planned Cruise, many thanks.

August 5, 2025
Hays Travel - Didsbury logo

Reply from Hays Travel - Didsbury

Thank you for taking the time to give your feedback. We really appreciate hearing about your experience.

Rated 4 out of 5 stars

I usually give reviews after my…

I usually give reviews after my holiday. Your Shop did well though Zara is okay gave me advice about my Insurance. Now that is sorted just need to go on my holiday now. Many thanks,

PETER and Maureen.

August 3, 2025
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Reply from Hays Travel - Didsbury

thank you for your feedback! We look forward to seeing you soon!

Rated 5 out of 5 stars

Hays travel, I would not go anywhere else to book my holiday service is excellent. Five stars from me your sincerely James Gallagher.

I spoke to a young lady at Hayes travel. I told her exactly what I wanted and within a couple of minutes she found me 10 days bed and breakfast for me and my partner. The service was excellent. I will definitely going to hays Travel to book my next holiday, excellent service, thank you

August 3, 2025
Hays Travel - Didsbury logo

Reply from Hays Travel - Didsbury

Thank you for your kind feedback! Sofia.

Rated 5 out of 5 stars

My go to place for holiday bookings

The team at Hays in Didsbury are absolutely brilliant and have become my go to place for our holiday bookings. They are so friendly and helpful and really understand our requirements and preferences. I would recommend Suzanne, Zara and the team at Didsbury to everyone.

August 6, 2025
Unprompted review
Hays Travel - Didsbury logo

Reply from Hays Travel - Didsbury

Thank you for your kind words! We look forward to seeing you soon. Sofia.

Rated 4 out of 5 stars

Great first booking experience

We were shown lots of options based on our holiday preferences and it made our first holiday booking experience super easy. Our agent was very enthusiastic and helpful.

July 30, 2025
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Reply from Hays Travel - Didsbury

Thank you for your kind words! We're so glad your first booking experience was smooth and enjoyable. We look forward to helping with your next holiday!

Rated 5 out of 5 stars

The professional patient good humoured…

The professional patient good humoured attitude from Charlene. She was very helpful and did her very best to achieve my aims - successfully.

August 2, 2025
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Reply from Hays Travel - Didsbury

Thank you so much for your feedback, Wishing you a fantastic trip and we look forward to seeing you again soon! :)

Rated 5 out of 5 stars

Very nice and courteous service

Very nice and courteous service. Will definitely go in again

July 31, 2025
Hays Travel - Didsbury logo

Reply from Hays Travel - Didsbury

Thank you so much for your review! We hope you have a fantastic time and look forward to seeing you again in the near future :)

Rated 5 out of 5 stars

As ever with Hays service was…

As ever with Hays service was first-class, professional and friendly. Sadly unable to help with our first choice of holiday due to P & O not flying from Manchester but we are off to Torremolinos.

July 29, 2025
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Reply from Hays Travel - Didsbury

Thank you for your feedback :) We look forward to seeing you soon!!

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