Hays Travel - Didsbury Reviews 

670
TrustScore 5 out of 5

4.9

750 Wilmslow Road, M20 2DW Didsbury, GB


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Rated 5 out of 5 stars

I find all the staff in the Hays Didsbury store pleasant and helpful. Especially Sofia who goes up and beyond. Sofia is very understanding at helping to find your holiday request, requirements and nee... See more

Company replied

Rated 5 out of 5 stars

Amazing experience, booking a short break at the Hayes Travel holiday shop, in Didsbury, Manchester. Hayes Travel are simply the best!

Company replied

Rated 5 out of 5 stars

One is always made to feel a valued customer. You are never rushed and the staff make sure that everything is explained in a lovely manner and you leave the Hays shop confidently knowing that everyt... See more

Company replied

Rated 5 out of 5 stars

I prefer to go to a good travel agent as I find with Hays who can quickly assess my needs and give all the up to date details and considerations I would miss if booking at home as haven't been on org... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 750 Wilmslow Road, M20 2DW, Didsbury, United Kingdom

  • 0161 8264889

4.9

Excellent

TrustScore 5 out of 5

670 reviews

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4.9

All reviews

(670)

118,912 reviews in the last 12 months

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Rated 5 out of 5 stars

Simply the best!

Amazing experience, booking a short break at the Hayes Travel holiday shop, in Didsbury, Manchester. Hayes Travel are simply the best!

July 4, 2026
Hays Travel - Didsbury logo

Reply from Hays Travel - Didsbury

Thank you for your lovely review! 😊We hope you have a fantastic time.

Rated 5 out of 5 stars

I find all the staff in the store…

I find all the staff in the Hays Didsbury store pleasant and helpful. Especially Sofia who goes up and beyond. Sofia is very understanding at helping to find your holiday request, requirements and need's. Sofia booked my holiday last year and this year, thank you Sofia! For an excellent service and booking experience.

June 27, 2026
Hays Travel - Didsbury logo

Reply from Hays Travel - Didsbury

Thank you for your lovely review! 😊
Sofia will be delighted to hear your kind comments. Thank you again for choosing Hays Travel Didsbury!

Rated 5 out of 5 stars

Always very helpful

Always very helpful, polite, knowledgeable and just great people.

June 20, 2026
Hays Travel - Didsbury logo

Reply from Hays Travel - Didsbury

Hi Michael, Thank you so much for your kind words. We look forward to seeing you again soon :)

Rated 4 out of 5 stars

The Staff ot the agency in Didsbury

The Staff ot the agency in Didsbury
Were very helpfull in planning the holiday and advicing us with all the different options and helping us with
Travel Insurance and Health Insurance
THANK YOU
HARRY TAYLOR

June 17, 2026
Hays Travel - Didsbury logo

Reply from Hays Travel - Didsbury

Thank you for your kind words, and we look forward to seeing you again.

Rated 5 out of 5 stars

The experience excellent!!

The experience excellent!!
My husband and myself booked a cruise. The communication was informative and professional. we were given a step by step guide throughout the booking. This is our 4th time booking with Hays. I would highly recommend them.

June 21, 2026
Hays Travel - Didsbury logo

Reply from Hays Travel - Didsbury

Thank you for your kind feedback :) We look forward to seeing you soon!

Rated 5 out of 5 stars

They are just so helpful.It was only…

They are just so helpful.It was only booking me a flight to London it wasn’t too much trouble

June 20, 2026
Hays Travel - Didsbury logo

Reply from Hays Travel - Didsbury

Thank you for your kind words, and we look forward to seeing you again soon. Sue

Rated 5 out of 5 stars

We would definitely book in the future with Hayes travelFriendly agent and whilst we knew what…

Friendly agent greeted us and whilst we knew what we wanted to book the added help re: cabin choice and travel insurance, was very helpful.

June 19, 2026
Hays Travel - Didsbury logo

Reply from Hays Travel - Didsbury

Thank you so much for your lovely review! I’m really pleased I could help with the cabin choice and travel insurance, and that you had a positive experience booking with us. We look forward to helping you again in the future!

Rated 5 out of 5 stars

One is always made to feel a valued…

One is always made to feel a valued customer. You are never rushed and the staff make sure that everything is explained in a lovely manner and you leave the Hays shop confidently knowing that everything has been done correctly. Right up to the holiday they are always there to answer any query. They are the only people I use to book my holidays.

June 17, 2026
Hays Travel - Didsbury logo

Reply from Hays Travel - Didsbury

Linda,

We are so pleased to hear that you feel valued and confident with our service. It's wonderful to know our team provides clear explanations and is always there to assist. Thank you for your continued trust!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Best Deals

I prefer to go to a good travel agent as I find with Hays who can quickly assess my needs and give all the up to date details and considerations I would miss if booking at home as haven't been on organised holidays regularly. Also helps because the decisions get made.

June 16, 2026
Hays Travel - Didsbury logo

Reply from Hays Travel - Didsbury

Thank you for the kind feedback Wendy, we hope you enjoy the holiday and loom forward to seeing you in future.

Rated 5 out of 5 stars

Excellent customer service

The holiday representative was a gentleman called Mike.
I originally went looking for a surprise holiday for my girlfriend to Austria. Sadly, where I wanted to go and other issues, it wasn't possible to arrange a holiday in Austria.
Mike spent a long time, in the hours, to try and find me the surprise holiday I was hoping for.
His hard work and patience paid off, he sorted out a really good holiday deal. Mike was excellent, both patient and understanding and sorting a holiday that my girlfriend was over the moon with.
Although we haven't yet been, any issues, if any, would now be on the operators, not on Hays.
A big thank you and I look forward to booking my next holiday with Hays and Mike.

June 5, 2026
Hays Travel - Didsbury logo

Reply from Hays Travel - Didsbury

Thank you for the great feedback Gary, We will pass it on to Mike. We are hoping you and your girlfriend have a great holiday and look forward to seeing you in the future

Rated 4 out of 5 stars

Staff

Staff , Suzanne was great and very patient

May 9, 2026
Hays Travel - Didsbury logo

Reply from Hays Travel - Didsbury

Thank you for your feedback :) We look forward to seeing you soon!

Rated 5 out of 5 stars

Staff were…see above

Staff were superb....welcoming......patient

June 10, 2026
Hays Travel - Didsbury logo

Reply from Hays Travel - Didsbury

Hi Daniel, Thank you so much for your feedback. We look forward to seeing you again soon! :)

Rated 5 out of 5 stars

Booking with Hays Didsbury

As always Susanne at Hays Didsbury made our booking easy in a friendly & efficient manner.

June 10, 2026
Hays Travel - Didsbury logo

Reply from Hays Travel - Didsbury

Thanks for the kind feedback Kathleen, we look forward to seeing you again

Rated 5 out of 5 stars

I received fantastic customer service…

I received fantastic customer service at Hayes Travel in Didsbury from Charlene Shaw. From the moment we went into Hayes to enquire about a cruise until the moment we booked Charlene kept us informed she was always so helpful. Charlene answered any questions or queries that we had. Thank you so much for all you help Charlene.

May 31, 2026
Hays Travel - Didsbury logo

Reply from Hays Travel - Didsbury

Hi Marie, Thank you so much for your kind words, I look forward to seeing you again soon! :)

Rated 5 out of 5 stars

My friend and I were seen promptly and…

My friend and I were seen promptly and Suzanne at the Didsbury branch was really helpful,friendly and efficient. We didn't know where we wanted to go on our trip. She helped us to explore our options and nailed the brief.

May 29, 2026
Hays Travel - Didsbury logo

Reply from Hays Travel - Didsbury

Thank you for your lovely feedback. We'll be sure to pass on your kind comments and hope you have a fantastic trip.

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