Hays Travel - Didsbury Reviews 

701
TrustScore 5 out of 5

4.9

750 Wilmslow Road, M20 2DW Didsbury, GB


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Rated 5 out of 5 stars

We went to Hays in Didsbury to search for a holiday next month. The agent, was a agent was called Mike. We were undecided on the location, Mike took the time and effort to narrow down our search to... See more

Company replied

Rated 5 out of 5 stars

Suzanne was very helpful when I enquired about Thailand.she also followed up my enquiry to see if there was anything else she could help with and my thoughts on the initial information. She did her be... See more

Company replied

Rated 5 out of 5 stars

I received fantastic customer service at Hayes Travel in Didsbury from Charlene Shaw. From the moment we went into Hayes to enquire about a cruise until the moment we booked Charlene kept us informed... See more

Company replied

Rated 5 out of 5 stars

Susan helped us book our first trip to Thailand, she was very knowledgeable and one of her colleagues Mike helped us with his experience of visiting Thailand. They both were very patient in explaining... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 750 Wilmslow Road, M20 2DW, Didsbury, United Kingdom

  • 0161 8264889

4.9

Excellent

TrustScore 5 out of 5

701 reviews

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4.9

All reviews

(701)

125,552 reviews in the last 12 months

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Rated 5 out of 5 stars

One is always made to feel a valued…

One is always made to feel a valued customer. You are never rushed and the staff make sure that everything is explained in a lovely manner and you leave the Hays shop confidently knowing that everything has been done correctly. Right up to the holiday they are always there to answer any query. They are the only people I use to book my holidays.

June 17, 2026
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Reply from Hays Travel - Didsbury

Linda,

We are so pleased to hear that you feel valued and confident with our service. It's wonderful to know our team provides clear explanations and is always there to assist. Thank you for your continued trust!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Best Deals

I prefer to go to a good travel agent as I find with Hays who can quickly assess my needs and give all the up to date details and considerations I would miss if booking at home as haven't been on organised holidays regularly. Also helps because the decisions get made.

June 16, 2026
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Reply from Hays Travel - Didsbury

Thank you for the kind feedback Wendy, we hope you enjoy the holiday and loom forward to seeing you in future.

Rated 5 out of 5 stars

Excellent customer service

The holiday representative was a gentleman called Mike.
I originally went looking for a surprise holiday for my girlfriend to Austria. Sadly, where I wanted to go and other issues, it wasn't possible to arrange a holiday in Austria.
Mike spent a long time, in the hours, to try and find me the surprise holiday I was hoping for.
His hard work and patience paid off, he sorted out a really good holiday deal. Mike was excellent, both patient and understanding and sorting a holiday that my girlfriend was over the moon with.
Although we haven't yet been, any issues, if any, would now be on the operators, not on Hays.
A big thank you and I look forward to booking my next holiday with Hays and Mike.

June 5, 2026
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Reply from Hays Travel - Didsbury

Thank you for the great feedback Gary, We will pass it on to Mike. We are hoping you and your girlfriend have a great holiday and look forward to seeing you in the future

Rated 4 out of 5 stars

Staff

Staff , Suzanne was great and very patient

May 9, 2026
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Reply from Hays Travel - Didsbury

Thank you for your feedback :) We look forward to seeing you soon!

Rated 5 out of 5 stars

Staff were…see above

Staff were superb....welcoming......patient

June 10, 2026
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Reply from Hays Travel - Didsbury

Hi Daniel, Thank you so much for your feedback. We look forward to seeing you again soon! :)

Rated 5 out of 5 stars

Booking with Hays Didsbury

As always Susanne at Hays Didsbury made our booking easy in a friendly & efficient manner.

June 10, 2026
Hays Travel - Didsbury logo

Reply from Hays Travel - Didsbury

Thanks for the kind feedback Kathleen, we look forward to seeing you again

Rated 5 out of 5 stars

I received fantastic customer service…

I received fantastic customer service at Hayes Travel in Didsbury from Charlene Shaw. From the moment we went into Hayes to enquire about a cruise until the moment we booked Charlene kept us informed she was always so helpful. Charlene answered any questions or queries that we had. Thank you so much for all you help Charlene.

May 31, 2026
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Reply from Hays Travel - Didsbury

Hi Marie, Thank you so much for your kind words, I look forward to seeing you again soon! :)

Rated 5 out of 5 stars

My friend and I were seen promptly and…

My friend and I were seen promptly and Suzanne at the Didsbury branch was really helpful,friendly and efficient. We didn't know where we wanted to go on our trip. She helped us to explore our options and nailed the brief.

May 29, 2026
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Reply from Hays Travel - Didsbury

Thank you for your lovely feedback. We'll be sure to pass on your kind comments and hope you have a fantastic trip.

Rated 5 out of 5 stars

Friendly

Friendly, listened to what we wanted and was incredibly helpful.

May 29, 2026
Hays Travel - Didsbury logo

Reply from Hays Travel - Didsbury

Thank you for your feedback :) We look forward to seeing you soon.

Rated 5 out of 5 stars

Charlene was professional and…

Charlene was professional and understanding of what I required. She made the booking experience easy and went the extra mile to achieve my booking.

June 3, 2026
Hays Travel - Didsbury logo

Reply from Hays Travel - Didsbury

Hi Tom, Thank you for your kind words. We look forward to seeing you again soon! :)

Rated 5 out of 5 stars
Hays Travel - Didsbury logo

Reply from Hays Travel - Didsbury

Thank you for your lovely review! We're delighted to hear you received great service from the team. We really appreciate your continued support and look forward to helping you plan your next holiday!

Rated 5 out of 5 stars

My Holiday booking

All very efficient. Nothing too much trouble.

May 16, 2026
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Reply from Hays Travel - Didsbury

Thankyou for you again for booking with us, we appreciate the feedback and hope you have a lovely time away!

Rated 5 out of 5 stars

The staff (Mike) was patient

The staff (Mike) was patient. He found exactly the flight I was looking for. He made the booking process looks easy.

May 24, 2026
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Reply from Hays Travel - Didsbury

Thank you for you're feedback! We look forward to seeing you soon.

Rated 4 out of 5 stars

I love the way I am always taken care…

I love the way I am always taken care of the staff are great and I trust their judgement in my holidays

May 13, 2026
Hays Travel - Didsbury logo

Reply from Hays Travel - Didsbury

Thank you for you're lovely feedback :) We really appreciate it and hope to see you soon!!

Rated 5 out of 5 stars

Really helpful and knowledgeable…

Really helpful and knowledgeable guidance. I’m very much looking forward to the holiday

May 10, 2026
Hays Travel - Didsbury logo

Reply from Hays Travel - Didsbury

Thank you for you're kind feedback. We look forward to seeing you soon :)

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