We went to Hays in Didsbury to search for a holiday next month. The agent, was a agent was called Mike. We were undecided on the location, Mike took the time and effort to narrow down our search to... See more
Company replied
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We went to Hays in Didsbury to search for a holiday next month. The agent, was a agent was called Mike. We were undecided on the location, Mike took the time and effort to narrow down our search to... See more
Company replied
Suzanne was very helpful when I enquired about Thailand.she also followed up my enquiry to see if there was anything else she could help with and my thoughts on the initial information. She did her be... See more
Company replied
I received fantastic customer service at Hayes Travel in Didsbury from Charlene Shaw. From the moment we went into Hayes to enquire about a cruise until the moment we booked Charlene kept us informed... See more
Company replied
Susan helped us book our first trip to Thailand, she was very knowledgeable and one of her colleagues Mike helped us with his experience of visiting Thailand. They both were very patient in explaining... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
750 Wilmslow Road, M20 2DW, Didsbury, United Kingdom
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Hays travel are always amazing - I’ve booked lots holidays both Birmingham and manchester offices. They are consistently professional, helpful and friendly

Reply from Hays Travel - Didsbury
All 3 Ladies in the store were knowledgable, informative and very approachable💕Nothing seemed a problem and I walked away happy with the holidays I booked.

Reply from Hays Travel - Didsbury
Zara was patient, helpful, full of useful suggestions and made booking our holiday a pleasure.

Reply from Hays Travel - Didsbury

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Reply from Hays Travel - Didsbury
Fist port of call for me - really good service, very patient, nothing seems too much trouble and good communication.

Reply from Hays Travel - Didsbury
I didn't want to respond to an early request, as I feel the service and booking isn't complete.

Reply from Hays Travel - Didsbury
We was looking for holiday for next week but prices are bit high so we ask about next year holidays and she was very helpful with us and I will always go to your travel agency shop
Thanks

Reply from Hays Travel - Didsbury
Amazing experience, booking a short break at the Hayes Travel holiday shop, in Didsbury, Manchester. Hayes Travel are simply the best!

Reply from Hays Travel - Didsbury
I find all the staff in the Hays Didsbury store pleasant and helpful. Especially Sofia who goes up and beyond. Sofia is very understanding at helping to find your holiday request, requirements and need's. Sofia booked my holiday last year and this year, thank you Sofia! For an excellent service and booking experience.

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Reply from Hays Travel - Didsbury
Sophia and Hannah were very responsive to the changes I made.

Reply from Hays Travel - Didsbury
Zara is a credit to the branch. Goes the extra mile.

Reply from Hays Travel - Didsbury
The Staff ot the agency in Didsbury
Were very helpfull in planning the holiday and advicing us with all the different options and helping us with
Travel Insurance and Health Insurance
THANK YOU
HARRY TAYLOR

Reply from Hays Travel - Didsbury
The experience excellent!!
My husband and myself booked a cruise. The communication was informative and professional. we were given a step by step guide throughout the booking. This is our 4th time booking with Hays. I would highly recommend them.

Reply from Hays Travel - Didsbury
They are just so helpful.It was only booking me a flight to London it wasn’t too much trouble

Reply from Hays Travel - Didsbury
Friendly agent greeted us and whilst we knew what we wanted to book the added help re: cabin choice and travel insurance, was very helpful.

Reply from Hays Travel - Didsbury
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