We went to Hays in Didsbury to search for a holiday next month. The agent, was a agent was called Mike. We were undecided on the location, Mike took the time and effort to narrow down our search to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We went to Hays in Didsbury to search for a holiday next month. The agent, was a agent was called Mike. We were undecided on the location, Mike took the time and effort to narrow down our search to... See more
Company replied
Suzanne was very helpful when I enquired about Thailand.she also followed up my enquiry to see if there was anything else she could help with and my thoughts on the initial information. She did her be... See more
Company replied
I received fantastic customer service at Hayes Travel in Didsbury from Charlene Shaw. From the moment we went into Hayes to enquire about a cruise until the moment we booked Charlene kept us informed... See more
Company replied
Susan helped us book our first trip to Thailand, she was very knowledgeable and one of her colleagues Mike helped us with his experience of visiting Thailand. They both were very patient in explaining... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
750 Wilmslow Road, M20 2DW, Didsbury, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Charlene was great, nothing we asked was too much trouble. Lovely girl!!

Reply from Hays Travel - Didsbury
I went into the Didsbury branch on 1st May to be my holiday.Hannah was great making sure that we had everything we wanted in our holiday.

Reply from Hays Travel - Didsbury

Reply from Hays Travel - Didsbury
Hays made my booking for me, the gentleman was very helpful and it all went smoothly, a great service and much better than booking on line!

Reply from Hays Travel - Didsbury
Pleasant polite helpful staff. Very quick replies. Exceptional itinerary sent once booked.Requested room upgrade quick reply and rooms upgraded

Reply from Hays Travel - Didsbury
Absolutely superb.
I run out of superlatives to describe my experience with Hayes (Didsbury)
Thank you so much! ☺️

Reply from Hays Travel - Didsbury
The young lady I dealt with was very kind and helpful directing my through the process of choosing and booking my Tenerife holiday 😃

Reply from Hays Travel - Didsbury
Everything went well and quickly thank with help from Susanne very happy thanks no problems

Reply from Hays Travel - Didsbury
My friend and I always book our holidays with you. We find the staff and service excellent, always kind and patient.
Your doing a great.job. thank you so much.

Reply from Hays Travel - Didsbury

Reply from Hays Travel - Didsbury
Brilliant staff, good advice and helpful in booking various holidays here and abroad.
Highly recommend Hays Travel!

Reply from Hays Travel - Didsbury
Thank you Sofia for arranging our Disneyland holiday x

Reply from Hays Travel - Didsbury
The young lady that served us was very helpful she found us a holiday we wanted at the price we gave her and her colleague Mike was alsohelpful

Reply from Hays Travel - Didsbury
Sofia went out of her way to meet our needs and to ensure that our travel package was exactly what we wanted. I was very impressed with the service that I received from Hays Travel

Reply from Hays Travel - Didsbury
Every aspect of booking with hays was excellent. Friendly and positive staff made every effort to meet my requirements and were successful. Will definitely recommend them and also use myself in the future.
Yours, Robert Robertson. ThNks to hays travel . Didsbury. Manchester.

Reply from Hays Travel - Didsbury

Reply from Hays Travel - Didsbury
The staff are excellent service and made me happy with life being a customer and my son and my grandchildren to attend the particular place we are going to attend 😀 xxx thanks to all

Reply from Hays Travel - Didsbury
We arrived stressed after getting out of the Middle East last week . Uber from Manchester airport to your agency . Suzanne was amazing in keeping us both calm as she looked for flights back to Sydney . She was supper efficient and polite . Your company is lucky to have a wonderful employee such as Suzanne .

Reply from Hays Travel - Didsbury
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.