Hays Travel - Didsbury Reviews 

701
TrustScore 5 out of 5

4.9

750 Wilmslow Road, M20 2DW Didsbury, GB


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Rated 5 out of 5 stars

We went to Hays in Didsbury to search for a holiday next month. The agent, was a agent was called Mike. We were undecided on the location, Mike took the time and effort to narrow down our search to... See more

Company replied

Rated 5 out of 5 stars

Suzanne was very helpful when I enquired about Thailand.she also followed up my enquiry to see if there was anything else she could help with and my thoughts on the initial information. She did her be... See more

Company replied

Rated 5 out of 5 stars

I received fantastic customer service at Hayes Travel in Didsbury from Charlene Shaw. From the moment we went into Hayes to enquire about a cruise until the moment we booked Charlene kept us informed... See more

Company replied

Rated 5 out of 5 stars

Susan helped us book our first trip to Thailand, she was very knowledgeable and one of her colleagues Mike helped us with his experience of visiting Thailand. They both were very patient in explaining... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 750 Wilmslow Road, M20 2DW, Didsbury, United Kingdom

  • 0161 8264889

4.9

Excellent

TrustScore 5 out of 5

701 reviews

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4.9

All reviews

(701)

125,552 reviews in the last 12 months

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Rated 5 out of 5 stars

Charlene was great

Charlene was great, nothing we asked was too much trouble. Lovely girl!!

May 7, 2026
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Reply from Hays Travel - Didsbury

Thank you for your lovely feedback. And we look forward to seeing you in the future.

Rated 5 out of 5 stars

I went into the Didsbury branch on 1st…

I went into the Didsbury branch on 1st May to be my holiday.Hannah was great making sure that we had everything we wanted in our holiday.

May 2, 2026
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Reply from Hays Travel - Didsbury

Thank you for your feedback, and we look forward to seeing you again. Thanks for taking the time.

Rated 5 out of 5 stars

Great service!

Hays made my booking for me, the gentleman was very helpful and it all went smoothly, a great service and much better than booking on line!

April 29, 2026
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Reply from Hays Travel - Didsbury

Thank you for your lovely review. We hope you have a fantastic time!

Rated 5 out of 5 stars

Pleasant polite helpful staff

Pleasant polite helpful staff. Very quick replies. Exceptional itinerary sent once booked.Requested room upgrade quick reply and rooms upgraded

April 23, 2026
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Reply from Hays Travel - Didsbury

Thank you for your feedback! It is very much appreciated and we look forward to seeing you again :)

Rated 5 out of 5 stars

Excellent as always

April 17, 2026
Hays Travel - Didsbury logo

Reply from Hays Travel - Didsbury

Thank you for your feedback! It is very much appreciated and we look forward to seeing you again :)

Rated 5 out of 5 stars

Absolutely superb

Absolutely superb.

I run out of superlatives to describe my experience with Hayes (Didsbury)

Thank you so much! ☺️

March 27, 2026
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Reply from Hays Travel - Didsbury

Thank you for your feedback! It is very much appreciated and we look forward to seeing you again :)

Rated 5 out of 5 stars

Travel booking experience with a great travel agent…

The young lady I dealt with was very kind and helpful directing my through the process of choosing and booking my Tenerife holiday 😃

April 4, 2026
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Reply from Hays Travel - Didsbury

Thank you for your lovely review. We hope you have a fantastic time and hope to welcome you back again soon.

Rated 5 out of 5 stars

Everything went well and quickly

Everything went well and quickly thank with help from Susanne very happy thanks no problems

April 10, 2026
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Reply from Hays Travel - Didsbury

Thank you for your lovely review! Have a great holiday and we hope to welcome you back soon :)

Rated 5 out of 5 stars

My friend and I always book our…

My friend and I always book our holidays with you. We find the staff and service excellent, always kind and patient.
Your doing a great.job. thank you so much.

April 9, 2026
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Reply from Hays Travel - Didsbury

thank you for your feedback, we appreciate your kind words. Look forward to seeing you in the future.

Rated 5 out of 5 stars

Staff very helpful

Staff very helpful

March 31, 2026
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Reply from Hays Travel - Didsbury

Thank you for your feedback. And we look forward to seeing you in the future.

Rated 5 out of 5 stars

Friendly

Friendly, helpful staff who really listen to you.

April 3, 2026
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Reply from Hays Travel - Didsbury

Thank you so much for leaving us a review. We hope you have a fantastic time!

Rated 5 out of 5 stars

Brilliant staff

Brilliant staff, good advice and helpful in booking various holidays here and abroad.
Highly recommend Hays Travel!

March 25, 2026
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Reply from Hays Travel - Didsbury

Thank you so much for taking your time to leave us a lovely review. We are always happy to help and look forward to welcoming you back soon!

Rated 5 out of 5 stars

The young lady that served us was very…

The young lady that served us was very helpful she found us a holiday we wanted at the price we gave her and her colleague Mike was alsohelpful

March 19, 2026
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Reply from Hays Travel - Didsbury

Thank you so much for your lovely feedback! We’re delighted to hear you had such a positive experience and that both our team members were able to help you find the perfect holiday at the right price.

Rated 5 out of 5 stars

Excellent service

Sofia went out of her way to meet our needs and to ensure that our travel package was exactly what we wanted. I was very impressed with the service that I received from Hays Travel

March 17, 2026
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Reply from Hays Travel - Didsbury

Thank you for your feedback! We look forward to seeing you soon and appreciate your time !

Rated 5 out of 5 stars

Every aspect of booking with hays was…

Every aspect of booking with hays was excellent. Friendly and positive staff made every effort to meet my requirements and were successful. Will definitely recommend them and also use myself in the future.
Yours, Robert Robertson. ThNks to hays travel . Didsbury. Manchester.

March 10, 2026
Hays Travel - Didsbury logo

Reply from Hays Travel - Didsbury

Thank you for your lovely words! We are really glad to hear that you were happy with the service received. We hope to welcome you back soon!

Rated 5 out of 5 stars

The staff are excellent service and…

The staff are excellent service and made me happy with life being a customer and my son and my grandchildren to attend the particular place we are going to attend 😀 xxx thanks to all

March 10, 2026
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Reply from Hays Travel - Didsbury

Thank you for your review. We hope you have a fantastic holiday and hope to wish you back soon!

Rated 5 out of 5 stars

Amazing service …

We arrived stressed after getting out of the Middle East last week . Uber from Manchester airport to your agency . Suzanne was amazing in keeping us both calm as she looked for flights back to Sydney . She was supper efficient and polite . Your company is lucky to have a wonderful employee such as Suzanne .

March 3, 2026
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Reply from Hays Travel - Didsbury

Jennifer,

We appreciate your feedback and are so glad we could assist you during a stressful time. It's wonderful to hear that our team member was efficient and polite in finding your flights back to Sydney.

didsbury, Hays Travel

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