We went to Hays in Didsbury to search for a holiday next month. The agent, was a agent was called Mike. We were undecided on the location, Mike took the time and effort to narrow down our search to... See more
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See what reviewers are saying
Suzanne was very helpful when I enquired about Thailand.she also followed up my enquiry to see if there was anything else she could help with and my thoughts on the initial information. She did her be... See more
Company replied
I received fantastic customer service at Hayes Travel in Didsbury from Charlene Shaw. From the moment we went into Hayes to enquire about a cruise until the moment we booked Charlene kept us informed... See more
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Susan helped us book our first trip to Thailand, she was very knowledgeable and one of her colleagues Mike helped us with his experience of visiting Thailand. They both were very patient in explaining... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
750 Wilmslow Road, M20 2DW, Didsbury, United Kingdom
- 0161 8264889
4.9
Excellent
702 reviews
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Reply from Hays Travel - Didsbury
thank you for your feedback. Look forward to seeing you in the future.
Best place to book a holiday
Arrived and received a warm welcome from Mike. I was clear with what I wanted to book and where. Mike was able to match the price I found online and booked it there and then. All areas of the holiday was clearly explained and even when I asked so many questions Mike was polite and answered them all clearly. I would definitely recommend using Hays Travel for your holiday booking. This is my third time going there and never had any issues, everything runs smoothly.
October 30, 2025
Reply from Hays Travel - Didsbury
Thanks for the feedback Amanda, I'm really happy to have booked your holiday for you. Look forward to seeing you soon. Mike
Very helpful staff who did a lot of…
Very helpful staff who did a lot of research to find the hotel and flights I wanted.
Very good at getting back to me with different options for the city break ,
Thank you
October 30, 2025
Reply from Hays Travel - Didsbury
thank you for your feedback! we look forward to seeing you soon!
Charlene was our very helpful adviser
Charlene was our very helpful adviser. We have not been away for a number of years and I was finding the experience a bit of a challenge. Charlene helped us narrow our choice and in choosing the right hotel.
October 27, 2025
Reply from Hays Travel - Didsbury
Thank you so much for your lovely review! We're so glad Charlene was able to make things easier and help you find the perfect holiday. We hope you have a wonderful trip!
Reply from Hays Travel - Didsbury
thank you for your feedback! We look forward to seeing you soon.
👍 Great experience staff were very…
👍 Great experience staff were very helpful could say a bad word very efficient will book with hays travel again ✈️😍👋
October 23, 2025
Reply from Hays Travel - Didsbury
Thank you so much for your lovely review. We hope you have a fantastic holiday and hope to welcome you back soon!
Showed us enormous patience
Showed us enormous patience. Never made us feel anything was too much trouble.
October 19, 2025
Reply from Hays Travel - Didsbury
Thank you for your feedback! We look forward to seeing you soon.
Helpful and courteous staff
Suzanne was very helpful and emailed the holiday information promptly as requested. I had a couple of supplementary questions which again were answered promptly so I booked the holiday!
October 16, 2025
Reply from Hays Travel - Didsbury
Thank you for your feedback! We look forward to seeing you soon.
Reply from Hays Travel - Didsbury
Thank you for your feedback! We look forward to seeing you soon.
Suzanne was excellent at her job very…
Suzanne was excellent at her job very helpful 👏
October 16, 2025
Reply from Hays Travel - Didsbury
Thank you for taking your time to leave us a review! We are glad you had a good experience booking with us and hope to welcome you back soon :)
The service was very good and I got and…
The service was very good and I got and I got a holiday that I wanted, thank you
October 7, 2025
Reply from Hays Travel - Didsbury
Thank you for your feedback! We look forward to seeing you soon.
Excellent staff and service
The staff here went above and beyond to initially sort out a disastrous start where our flight to Canada was cancelled and then to sort out another holiday for the next day. It was an upsetting time for us as we had been going to see family but Hays staff were professional and helpful from start to finish
August 19, 2025
Reply from Hays Travel - Didsbury
Thank you for your feedback. We really appreciate your taking the time, look forward to seeing you in the future.
My travel advisor Zara has been very…
My travel advisor Zara has been very efficient; the process of booking my holiday was very smooth and I feel confident that I don’t need to worry about the details. Thank you!
September 30, 2025
Reply from Hays Travel - Didsbury
Thank you for taking your time to leave a review. We hope you have a fantastic time! :)
Rhine cruise
Suzanne was so helpful and informative. She put up with our dithering and booked us on what will hopefully be a lovely river cruise. We went in for advice really but booked there and then. I feel much better about making payment for such a large amount in the shop rather than online myself. Plus we get so much extra advice and help.
September 30, 2025
Reply from Hays Travel - Didsbury
Thank you for your really nice feedback. We are so glad you found your perfect holiday. And hopefully see you again soon. Sue
sue sorted me and my brother with a…
sue sorted me and my brother with a great holiday really pleased
September 24, 2025
Reply from Hays Travel - Didsbury
Thank you so much for your review. We hope you have a fantastic holiday and hope to see you again soon! :)
Excellent service from Zara,looked at…
Excellent service from Zara,looked at different options for me and booked our seats very quickly.
September 21, 2025
Reply from Hays Travel - Didsbury
Thank you for your feedback. We hope to see you again soon.
Reply from Hays Travel - Didsbury
Thank you for your feed back. Look forward to seeing you in the future.
Everyone at hays is always helpful and…
Everyone at hays is always helpful and always try to find the right holiday for you I always recommend hays to everyone i know thanks for all your help from horace
September 19, 2025
Reply from Hays Travel - Didsbury
Thank you for your lovely review, we hope you have a fantastic holiday and look forward to welcoming you back! :)
It was brilliant again made you feel…
It was brilliant again made you feel welcome booking again year after
September 18, 2025
Reply from Hays Travel - Didsbury
Hi Sheila, thank you for your kind words. We look forward to seeing you again soon
Reply from Hays Travel - Didsbury
Thank you so much for your wonderful review! We hope you have an amazing holiday and can’t wait to welcome you back soon. 🙂
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