We went to Hays in Didsbury to search for a holiday next month. The agent, was a agent was called Mike. We were undecided on the location, Mike took the time and effort to narrow down our search to... See more
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See what reviewers are saying
Suzanne was very helpful when I enquired about Thailand.she also followed up my enquiry to see if there was anything else she could help with and my thoughts on the initial information. She did her be... See more
Company replied
I received fantastic customer service at Hayes Travel in Didsbury from Charlene Shaw. From the moment we went into Hayes to enquire about a cruise until the moment we booked Charlene kept us informed... See more
Company replied
Susan helped us book our first trip to Thailand, she was very knowledgeable and one of her colleagues Mike helped us with his experience of visiting Thailand. They both were very patient in explaining... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
750 Wilmslow Road, M20 2DW, Didsbury, United Kingdom
- 0161 8264889
4.9
Excellent
702 reviews
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Very helpful and knowledgeable
Very helpful and knowledgeable, great Customer service.
January 11, 2026
Reply from Hays Travel - Didsbury
Thank you for you feedback :) We look forward to seeing you soon!
Very helpful and friendly staff
January 17, 2026
Reply from Hays Travel - Didsbury
Hi, Andrew. Thank you so much for your kind words. We hope to see you again soon :)
Canary Island comforts!
I always book with Hays travel, they always have a wide selection of holidays to choose from at reasonable prices. I thought I would take advantage of the January offers, and found one to suit our taste and budget. I am always made to feel welcome whilst there, it is a nice relaxed informal place, and Suzanne the manager, who I usually book with is pleasant, funny and patient. I never feel rushed there, and found the whole experience quite pleasant.
January 16, 2026
Reply from Hays Travel - Didsbury
Thank you for your kind words! We look forward to seeing you soon :)
Good service .
January 13, 2026
Reply from Hays Travel - Didsbury
Hi, Thank you for your feedback. We look forward to seeing you again soon :)
Sofia was friendly and efficient.
January 7, 2026
Reply from Hays Travel - Didsbury
Thank you for the feedback!! Sofia
Reply from Hays Travel - Didsbury
Thanks so much for your lovely review — really glad you were happy with the service..
Professional,knowledgeable
Professional,knowledgeable, friendly and go the extra mile.
December 31, 2025
Reply from Hays Travel - Didsbury
Happy New year Mr Pannone, Thank you again for your lovely feedback. Always a pleasure. Thanks
Always helpful and print any paperwork…
Always helpful and print any paperwork we need as we don’t have smart phones.
December 24, 2025
Reply from Hays Travel - Didsbury
Thanks Christine, we value our customers and will always help where we can
Glad I went
Helpful, down to earth staff who did exactly what I needed for someone new to booking all inclusives. Will definitely use them again.
December 19, 2025
Reply from Hays Travel - Didsbury
Thanks for the kind words David, We look forward to seeing you in the future
Excellent service
Excellent service. Mark was patient and attentive, he was very insightful and gave excellent advice
November 29, 2025
Reply from Hays Travel - Didsbury
Thanks for the feedback, We will pass it on 😊
Reply from Hays Travel - Didsbury
Thank you so much for your lovely feedback! We’re really pleased to hear you found our team helpful. We truly appreciate you taking the time to share your experience and hope to see you again soon 😊
Suzanne was so helpful
December 12, 2025
Reply from Hays Travel - Didsbury
Thanks for the kind words, much appreciated.
Reply from Hays Travel - Didsbury
Thank you for your feedback, we look forward to seeing you soon :)
Very good very good
November 29, 2025
Reply from Hays Travel - Didsbury
Thank you so much for your lovely review! We're really glad you had a great experience with us. 😊
Last minute deal
We explained what we were looking for, which was a bit vague. Susanne came up with a good deal, was very friendly and efficient.
November 26, 2025
Reply from Hays Travel - Didsbury
Thank you for your feedback. We hope to see you in the future.
Holiday booking to spain
Always happy to help never feel we can’t ask questions about different holidays😊 excellent customer service every time😊
November 21, 2025
Reply from Hays Travel - Didsbury
Thank you for the great review, always happy to help- Mike
Hays looked at all the options and…
Hays looked at all the options and enabled us to package both the holiday and the related excursions we wanted to enjoy there at the best price
November 8, 2025
Reply from Hays Travel - Didsbury
Thank you for your feedback. And look forward to seeing you in the future.
The staff at Didsbury Hays Travel were…
The staff at Didsbury Hays Travel were very helpful.
Thank you,
B.Fox
November 18, 2025
Reply from Hays Travel - Didsbury
Thank you for the review, we hope you consider us for future travel plans
Christmas bbreak
Lady was very helpful and found us just what we were looking for . A nice christmas break
November 14, 2025
Reply from Hays Travel - Didsbury
Thank you for the kind words, we hope to see you again in the future
y EasyJet flight was delayed by more…
y EasyJet flight was delayed by more than six hours. Hays provided no assistance in helping me secure compensation, and to date EasyJet still refuses to compensate me.
July 20, 2025
Reply from Hays Travel - Didsbury
Thank you for bringing this to our attention, A colleague will be in touch to follow up
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