We went to Hays in Didsbury to search for a holiday next month. The agent, was a agent was called Mike. We were undecided on the location, Mike took the time and effort to narrow down our search to... See more
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We went to Hays in Didsbury to search for a holiday next month. The agent, was a agent was called Mike. We were undecided on the location, Mike took the time and effort to narrow down our search to... See more
Company replied
Suzanne was very helpful when I enquired about Thailand.she also followed up my enquiry to see if there was anything else she could help with and my thoughts on the initial information. She did her be... See more
Company replied
I received fantastic customer service at Hayes Travel in Didsbury from Charlene Shaw. From the moment we went into Hayes to enquire about a cruise until the moment we booked Charlene kept us informed... See more
Company replied
Susan helped us book our first trip to Thailand, she was very knowledgeable and one of her colleagues Mike helped us with his experience of visiting Thailand. They both were very patient in explaining... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
750 Wilmslow Road, M20 2DW, Didsbury, United Kingdom
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Great experience so helpful she went above and beyond

Reply from Hays Travel - Didsbury
Friendly helpful staff, who listen to what you want and make it happen

Reply from Hays Travel - Didsbury
it was no problem to book my holiday the staff were very helpful very pleased with hays

Reply from Hays Travel - Didsbury
My friend and I were really happy with our experience in the Didsbury village yesterday the lady that helped us was so helpful we wanted that personal touch and that is exactly what we got👍

Reply from Hays Travel - Didsbury
Booked my flight and it went smoothly as it did last year

Reply from Hays Travel - Didsbury
Suzanne is a great member of staff always goes above and beyond. Very friendly and knowledgeable we always book at hays Didsbury.

Reply from Hays Travel - Didsbury
When we arrived at hays travel we were seen straight away and the assistant was excellent and found us what we were looking for at the right price and i would always use hays travel

Reply from Hays Travel - Didsbury
Susan helped us book our first trip to Thailand, she was very knowledgeable and one of her colleagues Mike helped us with his experience of visiting Thailand. They both were very patient in explaining the places that would suit us. We booked 4 nights in Bangkok and 8nights in Phuket and they explained all the places to visit. Many thanks, we will definitely be back to book more holidays with Hays Travel excellent experience.

Reply from Hays Travel - Didsbury
Recieved very useful information from Suzanne who was able to advise about the hotels we were considering.

Reply from Hays Travel - Didsbury
Charlene was excellent, went above and beyond to help us find the right tour for South Africa, and kept us updated throughout the booking process explaining everything really well. Suzannah provided key insights of places to go/things to see which was really helpful in knowing which tour to choose.

Reply from Hays Travel - Didsbury

Reply from Hays Travel - Didsbury
We have booked several holidays here and we are always really happy with the service we receive. Holidays we've booked with Hays have always been good. Would always recommend Hays Travel Didsbury. Thank you.

Reply from Hays Travel - Didsbury
Very easy to book took us step by step of the holiday got great advice and above all else made to feel very welcome

Reply from Hays Travel - Didsbury
Sofia an excellent agent fast efficient and professional

Reply from Hays Travel - Didsbury

Reply from Hays Travel - Didsbury
The agent was knowledgeable,understood our needs and was really patient with us, above all he triple checked all the details were correct. Excellent servuce

Reply from Hays Travel - Didsbury
A young lady named Zara helped us to find the holiday we were looking for and nothing was to much trouble for her.

Reply from Hays Travel - Didsbury

Reply from Hays Travel - Didsbury
Great experience, very clean premises. Seen quickly and was super helpful in showing me the features

Reply from Hays Travel - Didsbury
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