We always get a lovely welcome at the Mold shop..the ladies are brill. They are genuinely interested in how your holidays went. Christine found us a really good deal for a holiday for next year, she... See more
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The lady I dealt with Lydia was very helpful and knowledgeable and got the cruise we selected less expensive than other quotes I’d received. Will definitely go straight to Lydia at Hays Travel next t... See more
Company replied
Lydia was brilliant from the start, she worked with us and found us a great deal. The process was smooth from the beginning and nothing was too much trouble. I wouldn’t go anywhere else to book my hol... See more
Company replied
Lydia in the Mold branch was an absolute star, she went above and beyond to help me find a holiday. I've not used a travel agent before but I will definitely be returning to Hays to book my next trip.... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
The Cross 4-5, CH7 1ER, Mold, Wales, United Kingdom
- 01352 757000
4.9
Excellent
606 reviews
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The lady I dealt with Lydia was very…
The lady I dealt with Lydia was very helpful and knowledgeable and got the cruise we selected less expensive than other quotes I’d received.
Will definitely go straight to Lydia at Hays Travel next time as I’m confident that I’ll get the best deal available.
August 20, 2026
Reply from Hays Travel - Don Bircham Travel
Thank you for taking the time to leave your kind review. We are so pleased to hear that we managed to find you the best price for your selected cruise and are thrilled that you would use us again in the future
Great service!
We always get a lovely welcome at the Mold shop..the ladies are brill. They are genuinely interested in how your holidays went.
Christine found us a really good deal for a holiday for next year, she is diligent in her work and extremely knowledgeable about travel..pros/cons and tips! This helps us make the best decisions for us. We very much appreciate her. Our tickets were ready for our up coming holiday, printed etc..so grateful. We have a Hays money travel card so we added currency.. all in all fantastic service. Thank You
August 20, 2026
Reply from Hays Travel - Don Bircham Travel
Sandra, it is always a pleasure to assist you with your holiday plans
I feel over the years I have got to know exactly what you require
Thank you for your review
5* Service
Lydia was brilliant from the start, she worked with us and found us a great deal. The process was smooth from the beginning and nothing was too much trouble. I wouldn’t go anywhere else to book my holiday
August 20, 2026
Reply from Hays Travel - Don Bircham Travel
Thank you for taking the time to leave your kind review. It is fantastic to hear that you were pleased with every aspect of booking your holiday and look forward to assisting you on future holidays!!
Very good service
Very good service. Lady very helpful and patient. Found our holiday after suggesting alternatives.
August 19, 2026
Reply from Hays Travel - Don Bircham Travel
Thank you for taking the time to leave your kind review. We are so pleased to hear that you were happy with the service you received and found our consultant to be helpful and patient
Used 'Hayes' many times and and it has…
Used 'Hayes' many times and and it has always been a pleasant experience. This time was no different ( thanks to Lydia).
August 18, 2026
Reply from Hays Travel - Don Bircham Travel
Thank you for your wonderful feedback! We are so pleased to hear you had such a positive experience with our team again and thank you for your loyalty.
Kind Regards
Hays Travel, Mold.
Reply from Hays Travel - Don Bircham Travel
Thank you for taking the time to leave your kind review. It is always a pleasure to book your wonderful holidays and look forward to assisting you on future plans
Hays mold travel company Excellent Experience
Hays travel Mold always excellent, the all mold team are excellent, big thankyou to Laura Bellis, great service sorts everything out for us.
August 15, 2026
Reply from Hays Travel - Don Bircham Travel
Thank you for your wonderful feedback! We are so pleased to hear that Laura provides excellent service and sorts everything out for you. We truly appreciate your kind words and your loyalty.
Kind Regards
Hays Travel, Mold.
11/10 From Debbie.she done everything…
11/10 From Debbie.she done everything she could to help me .I Want to say well done Hays travel.100 per cent I will use you ln future.
August 14, 2026
Reply from Hays Travel - Don Bircham Travel
We are so happy to hear about your excellent experience and appreciate your kind words. We look forward to assisting you again in the future!
Kind Regards
Hays Travel, Mold.
Very helpful and informative
Very helpful and informative. All questions answered. Will definitely use Hays all the time.
August 11, 2026
Reply from Hays Travel - Don Bircham Travel
Thank you so much for your wonderful feedback! We are delighted to hear that you found our service helpful and informative, and that all your questions were answered. We truly appreciate your loyalty and look forward to assisting you with all your future travel plans.
Kind Regards
Hays Travel, Mold
friendly and helpful staff nothing was…
friendly and helpful staff nothing was to much trouble always used the mold branch and will continue to do so
August 11, 2026
Reply from Hays Travel - Don Bircham Travel
Thank you for taking the time to leave your kind review. We are so pleased that you have continued to book your holidays through us and hope you have a wonderful time away!
The lady who booked our holiday…
The lady who booked our holiday couldn’t do enough to help us .
August 11, 2026
Reply from Hays Travel - Don Bircham Travel
Thank you for taking the time to leave your review. We are so pleased that you were happy with the service you received in store and hope you are looking forward to your trip to the Isle of Man
Reply from Hays Travel - Don Bircham Travel
Thank you for taking the time to leave your kind review. It is always a pleasure to book your lovely holidays and hope that you have a fantastic time away
Lydia, great travel agent!
Lydia in the Mold branch was an absolute star, she went above and beyond to help me find a holiday. I've not used a travel agent before but I will definitely be returning to Hays to book my next trip.
August 8, 2026
Reply from Hays Travel - Don Bircham Travel
Thank you for taking the time to leave your kind review
It is wonderful to hear that our service exceeded your expectations after not using a travel agent before and are so pleased to hear that you will book with us again in the future!!
Reply from Hays Travel - Don Bircham Travel
Thank you so much for your lovely review. It was a pleasure to help you book your upcoming holiday. :)
Reply from Hays Travel - Don Bircham Travel
Thank you for your fantastic review and continued support! Your kind words mean a lot to us.
Reply from Hays Travel - Don Bircham Travel
Thank you so much for your continued support. We are so pleased to hear that you received excellent service and support from Emma.
Fabulous service from Jess
Fabulous service from Jess. Told her what we wanted and she got us the best deal for the best price. Thanks Jess.
July 22, 2026
Reply from Hays Travel - Don Bircham Travel
Thank you for your wonderful feedback! We are so pleased to hear Jess was able to find you such a great deal.
Reply from Hays Travel - Don Bircham Travel
Hi Catherine,
Thank you so much for your wonderful 5-star review! We are so pleased to hear that you were happy with Laura's service. She is a valued member of our team. We truly appreciate your kind words.
Kind Regards
Hays Travel, Mold.
Lydia is extremely helpful
Lydia is extremely helpful, knowledgeable, and always goes the extra mile to make sure everything is taken care of. She is friendly, professional, and takes the time to understand exactly what you’re looking for before finding the best options. Her attention to detail and excellent communication make the whole booking process smooth and stress-free. I always feel confident knowing Lydia is handling my travel arrangements, and I wouldn’t hesitate to recommend her to anyone looking for outstanding service.
July 29, 2026
Reply from Hays Travel - Don Bircham Travel
Hi Ria,
Thank you so much for your wonderful review! I'm so pleased to hear about your positive experience with Lydia and that you feel confident with your travel arrangements. We truly appreciate your recommendation.
Kind Regards
Hays Travel, Mold.
Brilliant experience
Brilliant experience, Laura as always was helpful and very patient with me. She always offers great suggestions when I’m looking to book a holiday.
Thanks again
July 26, 2026
Reply from Hays Travel - Don Bircham Travel
Thank you for your wonderful feedback! We are so pleased to hear that Laura was helpful and patient, and offered great suggestions for your holiday. We appreciate your kind words!
Kind Regards
Hays Travel, Mold.
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