Assistant manager Hannah at Doncaster helped us every step of the way to book a holiday to Mexico. Our daughter is in a wheelchair and nothing was too much trouble. She checked out everything for a wh... See more
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Always use Hays Travel Doncaster to book our holidays we are never tempted with money off at other places totally trust Hays who always match what we found on the TUI website. The young lady who made... See more
Staff are very helpful, checking everything for the best possible price, even checked the school holidays dates for next year as there are a lot of us going. Couldn't ask for better service.
Company replied
James very helpful in looking for what we was wanting to book. However, we was very disappointed when trying to book a hotel we had previously looking at. For some reason ( and the dates for the ho... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
5 Baxtergate, DN1 1JU, Doncaster, United Kingdom
- 01302 319087
4.9
Excellent
653 reviews
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The holiday they booked for me to…
The holiday they booked for me to Coraljello, Furteventura, was everything I asked for, good flight ✈️ times, 1 hour from the airport, lots of swimming 🏊♀️ pools, near to the beach and local to some places to visit, at the Doncaster Branch with Alice.
March 12, 2026
Reply from Hays Travel - Doncaster
We're happy to hear that the holiday we booked for you in Fuerteventura met your expectations, with convenient flight times and proximity to attractions. Thank you for your positive feedback!
Doncaster, Hays Travel
James was very helpful and explained…
James was very helpful and explained everything to us making our booking so easy and painless
March 10, 2026
Reply from Hays Travel - Doncaster
We're happy to hear that we could find the perfect holiday for you. It's great to know that you appreciated how we explained everything to you. Thank You James
Lovely staff in The Doncaster store ,and she worked hard to get the right holiday for use.
Lovely staff in The Doncaster
March 14, 2026
Reply from Hays Travel - Doncaster
So thrilled we got your holiday arranged! I can't wait to hear all about your fabulous adventure. Have a magical trip! Already excited to welcome you back for planning your next holiday! Thank You Josie
Friendly and professional staff
March 13, 2026
Reply from Hays Travel - Doncaster
It was a pleasure to meet you, I hope you have a brilliant time, I can't wait to see you all again and hear about it all. Thank You James :)
Great service
Sophie was amazing and sorted us a great holiday going out of her way to sort everything and run through everything with us. I know rail journeys aren't your usual run of the mill holiday but she was a great help and made us feel really at home. Thank you
March 11, 2026
Reply from Hays Travel - Doncaster
We appreciate you taking the time to leave us this lovely review. We are so glad that we could provide you with a great holiday, and we are grateful for your kind words. Thank You Hays Travel Doncaster
Lovely friendly service on both occasions.
We were looked after by Mia in the Doncaster branch twice, first, when we went in to discuss options and then secondly when we booked our cruise. She was so helpful on both occasions being extremely thorough and giving us plenty of time to decide without being rushed. A lovely friendly young lady.
March 9, 2026
Reply from Hays Travel - Doncaster
Thank You for your lovely words, I am so pleased we managed to get both holidays booked. Thank you for coming back to me, I really appreciate it. Thank You Mia:)
Reply from Hays Travel - Doncaster
We appreciate your positive feedback regarding our friendly and efficient service; we are so glad you were pleased with your experience. Thank You Josie :)
Reply from Hays Travel - Doncaster
We appreciate you taking the time to leave us this great review! We are so happy to hear that our team member was helpful.
Doncaster, Hays Travel
Tailored our requests until we found…
Tailored our requests until we found the holiday we were happy with
February 27, 2026
Reply from Hays Travel - Doncaster
Thank you so much, we are really glad you had a great time during the booking process, we really hope you have a wonderful holiday and we can't wait to hear all about it. Thank You Hays Travel James :)
First time cruise
Called into the Doncaster store to enquire about prices and options for a cruise (first one). James was very informative and talked us through a few options. No pressure to book.
Came back a couple of days later, booked and received discount.
Pleasant experience.
February 27, 2026
Reply from Hays Travel - Doncaster
Thank you for your kind words. I’m really glad we could get everything sorted for your trip, and I hope you have a wonderful time. Thank You James :)
James the manager was extremely helpful…
James the manager was extremely helpful in sorting out very short notice (2days) flights to the Philippines.
A huge thank you.
February 28, 2026
Reply from Hays Travel - Doncaster
I am happy we could get you last-minute flights to the Philippines. I am really glad you found my service helpful. I hope you have a brilliant time. Thank You James :)
Excellent staff very helpful and polite…
Excellent staff very helpful and polite great service highly recommend
February 25, 2026
Reply from Hays Travel - Doncaster
I appreciate your feedback and are so glad you found us helpful, polite, and that you had a great experience. Thank you! Sara
Reply from Hays Travel - Doncaster
We appreciate you taking the time to leave us this great review. We are so happy to hear about your positive experience. I can't wait to hear all about your holiday. Thank You James
Brilliant service.
Greeted on arrival by Mia. She found the holiday which I wanted, slight glitch with computer but she persevered until everything was sorted. Mia was helpful and well informed, told me what happens next, advised about money & I love the fact you get physical copies of your confirmation etc. Not everyone is tech savvy. I would definitely use Hays Travel again.
February 18, 2026
Reply from Hays Travel - Doncaster
I am happy that we could find the holiday you wanted. We appreciate your patience regarding the computer issue, your kind words are really appreciated. Thank you Mia!
Reply from Hays Travel - Doncaster
I appreciate you taking the time to share your kind words! I hope you have a lovely time! Thank You Josie
Reply from Hays Travel - Doncaster
So thrilled we got your holiday arranged! I can't wait to hear all about your fabulous adventure. Have a magical trip! Already excited to welcome you back for planning your next holiday! Thank You Josie
Lovely guy who booked my holiday…
Lovely guy who booked my holiday without fuss or pushing to up sell the holiday
February 12, 2026
Reply from Hays Travel - Doncaster
Thank you so much for your lovely review, I am glad to hear you had a positive experience and enjoyed the service. I can't wait to welcome you back in the future. Thank You George
Mia assistant
Mia the assistant was marvellous she supported us all the way to make the decision of which holiday we wanted by covering all available options
February 5, 2026
Reply from Hays Travel - Doncaster
I appreciate your fantastic review! I am so happy to hear that I supported you in making the best holiday decision by presenting all options.Thank You Mia
First time I booked a Holiday in Benidorm
The lady explained the dates, flight times, about Atol, about insurance cover.
She seemed to thorough in paying attention to detail.
February 7, 2026
Reply from Hays Travel - Doncaster
We're happy to hear that the information about your travel plans and protections was explained thoroughly. We appreciate you mentioning the attention to detail. I hope you have a really lovely holiday-Josie
This is the third time I have booked…
This is the third time I have booked with you in the last year. Always great Thankyou
February 10, 2026
Reply from Hays Travel - Doncaster
I hope you have a lovely time on your holiday, I can't wait to hear all about it and i can't wait to book your next holiday. Thank You Josie
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