Assistant manager Hannah at Doncaster helped us every step of the way to book a holiday to Mexico. Our daughter is in a wheelchair and nothing was too much trouble. She checked out everything for a wh... See more
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Always use Hays Travel Doncaster to book our holidays we are never tempted with money off at other places totally trust Hays who always match what we found on the TUI website. The young lady who made... See more
Staff are very helpful, checking everything for the best possible price, even checked the school holidays dates for next year as there are a lot of us going. Couldn't ask for better service.
Company replied
James very helpful in looking for what we was wanting to book. However, we was very disappointed when trying to book a hotel we had previously looking at. For some reason ( and the dates for the ho... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
5 Baxtergate, DN1 1JU, Doncaster, United Kingdom
- 01302 319087
4.9
Excellent
654 reviews
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Great service
Absolute amazing service, Celest was so helpful and made sure that everything was organised and was great. Would recommend
January 14, 2026
Reply from Hays Travel - Doncaster
Thank you for kind word's and lovely review, We hope you have a wonderful holiday and we can't wait to hear all about it - Celest Hays Travel Doncaster :)
We told James the type of holiday we…
We told James the type of holiday we were looking for and he sorted everything , explaining everything he was doing to us as we waited.
January 20, 2026
Reply from Hays Travel - Doncaster
We're happy to hear that we could find the perfect holiday for you. It's great to know that you appreciated how we explained everything to you.
Hays Travel Doncaster
Hays always get it right
Hays always get it right. Friendly knowledgeable experienced people. Always welcoming.
January 17, 2026
Reply from Hays Travel - Doncaster
We appreciate your kind words! It's wonderful to know our team's expertise and welcoming service meet your needs consistently. Thank you!
Hays Travel Doncaster:)
Mia Zanzibar holiday
Mia was incredible. She found us a fantastic deal to Zanzibar, helped us with information regarding jabs and insurance etc. very polite and helpful. This is the third holiday Mia has booked for us and we wouldn’t go to anybody else.
January 17, 2026
Reply from Hays Travel - Doncaster
Thank You for your lovely words, I am so pleased we managed to secure the deal for you. Thank you for coming back to me everytime i really appreciate it. Thank You Mia:)
Fantastic service
George was super helpful, no ask seemed too much. He was polite and patient when helping us plan our holiday and took into account everything we asked for.
January 17, 2026
Reply from Hays Travel - Doncaster
Thank you for your kind words. I’m really glad we could get everything sorted for your trip, and I hope you have a wonderful time. Thank You George :)
Careful and helpful attention to our…
Careful and helpful attention to our needs. Very good patience applied to scrolling to find hotel in Paris suitable in standard and location for our holiday
January 6, 2026
Reply from Hays Travel - Doncaster
I am so happy to hear find the perfect Paris holiday. Thank you for your kind review! George:)
James was an excellent…
James was an excellent representative....promoting that nothing was too much for him to help us find the right holiday for us. Thank you.
January 10, 2026
Reply from Hays Travel - Doncaster
Thank you for your lovely words, I am really happy that I was able to find your perfect holiday. Thank You James :)
James was very polite and gave us lots…
James was very polite and gave us lots of information.
January 13, 2026
Reply from Hays Travel - Doncaster
I appreciate you taking the time to leave me those lovely words. I am are so glad to hear that you found the information helpful and the service polite. Thank You James
Visited shop -discussed my requirements…
Visited shop -discussed my requirements for the holiday in Egypt
James was very helpful , listening showing me pics of hotel I was proposing to book ,informative and giving helpful advice and I was happy to book on the day
January 11, 2026
Reply from Hays Travel - Doncaster
I am so happy to hear that I was helpful while you planned your holiday to Egypt. I appreciate you booking with us and value your positive feedback. Thank You James :)
Good knowlege on cruises from staff
January 9, 2026
Reply from Hays Travel - Doncaster
It was a pleasure meeting you and arranging your holiday, I hope you have the most wonderful time and i can't wait to hear about it and book your next holiday again. Thank You James :)
Reply from Hays Travel - Doncaster
I appreciate your kind words and i am so glad that you found me helpful and friendly! Thank You James:)
Not being avid abroad holiday people…
Not being avid abroad holiday people were unsure on a lot of things and he made the whole experience so easy, just hope the holiday turns out to be as good
January 4, 2026
Reply from Hays Travel - Doncaster
It was a pleasure to meet you all, I hope you have a brilliant time, I can't wait to see you all again and hear about it all. Thank You James :)
Great service
Massive thank you to George yesterday for helping me book my dream holiday! A for being so patient with the million a one questions, such a smooth experience a fairly quick service to get booked.
December 29, 2025
Reply from Hays Travel - Doncaster
I appreciate you taking the time to leave me such a complimentary review! I am so pleased that we could provide you with a smooth booking experience for your dream holiday. Thank You George :)
Excellent team that always delivers
The team in Doncaster always go above and beyond when trying to meet our requirements, which is why we keep returning to them as we appreciate their personal touch. If we have any queries, it is good to have someone to talk to, rather than going to an online resource.
December 30, 2025
Reply from Hays Travel - Doncaster
I am so glad to hear that your comfortable booing with us and we met your requirements again. Can't wait to hear all about your holiday i hope you have an amazing time :) Thank you Mia
Very pleasant friendly staff
Very pleasant friendly staff. It was a pleasure booking our holiday with you
December 11, 2025
Reply from Hays Travel - Doncaster
Thank you for your lovely feedback! We’re so glad you enjoyed booking your holiday with us. Wishing you an amazing getaway—we’re always here if you need anything. Thank You George
Sunnydays thanks very much for all…
Sunnydays thanks very much for all your help and friendly advice very helpful in every way once again thank you all Debbie
December 7, 2025
Reply from Hays Travel - Doncaster
Thank you so much for your lovely review! I am delighted to hear that you found my help and advice useful. It’s always a pleasure to assist you, and I truly appreciate your kind words. Thanks again George :)
Cruise booking
Quick and easy to book on the phone staff very helpful and well informed
November 30, 2025
Reply from Hays Travel - Doncaster
Thank you very much , I cant wait to see you in store and i hope you have a lovely holiday. Thank You Sara :)
Reply from Hays Travel - Doncaster
Thank you so much for your kind words! I’m glad you found the process straightforward and the service efficient. If you ever need anything else, I’m always here to help. Thank You Celest :)
Nice experience
Freindly staff , they were very helpful, and answered every question I asked , they made it a stressless experience, will book with Hays Travel again
November 19, 2025
Reply from Hays Travel - Doncaster
Thank you for your kind words, i am really glad you have a great experience. I hope you have a lovely holiday, Thank you Celest :)
Mia was very helpful with the cruise I…
Mia was very helpful with the cruise I had chosen, making booking easy.
November 26, 2025
Reply from Hays Travel - Doncaster
Thank you so much for your kind words, I am delighted to hear i was able to make your cruise booking easy and enjoyable. I truly appreciate your feedback and hope to assist you again when planning your next holiday. Thank You Mia :)
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