I was undecided about where to go and changed my mind a few times….I initially dealt with Gavin but also spoke to Hope and then finally booked with the help of Megan and another staff member..so sor... See more
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See what reviewers are saying
Megan was so lovely. Very through. Very smiley. A natural at what she does. Made our whole experience straightforward and pleasurable. Thank you Megan
Company replied
Knowledgeable and competent agent who understood precisely what I wanted and completed the transaction rapidly, including issue of the boarding pass. Cheerful and no attempt to pressurise me in any... See more
Company replied
The Dorchester Team have been very patient with us whilst we changed our minds several times from our initial enquiry. Hope has helped us come up with new ideas/destinations and always wanted to... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
26 South Street, DT1 1BY, Dorchester, United Kingdom
- 01305 266061
5.0
Excellent
685 reviews
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Reply from Hays Travel - Dorchester
Thank you for your kind review Mr Odell, it was my pleasure getting your holidays arranged! Many thanks, Eleanor :)
Reply from Hays Travel - Dorchester
Thank you so much for your very kind review. I'm happy we found you the right holiday! Best wishes, Hope :)
Reply from Hays Travel - Dorchester
Hi Peter, thank you for this lovely review. I am glad i could help :)
Booked Bespoke Holiday
Did exactly what they said they would. Answered all questions. Helpful and friendly.
July 15, 2026
Reply from Hays Travel - Dorchester
Thank you for your kind review Mr Farley, I'm glad I was able to get you what you were after!! Best wishes, Megan :)
Great service
Spoke to Megan who was great as always.
She researched a holiday we were interested in and tailored it to meet our needs. Thank you
July 9, 2026
Reply from Hays Travel - Dorchester
Hi Caroline, thank you for this lovely review. It is always a pleasure booking your holidays! :)
Excellent service
Excellent service! Shannon was patient and professional and spent a long time finding our perfect holiday.
We love the ease of using Hays, it’s convenient and reliable😁
July 18, 2026
Reply from Hays Travel - Dorchester
Thank you so much for your wonderful feedback! We are delighted to hear that our team member was patient and professional in helping you find your perfect holiday.
Kind Regards
Hays Travel Dorchester
Travel agent was really helpful and…
Travel agent was really helpful and answered all our questions.
Really friendly staff.
June 28, 2026
Exceptional support and advice from…
Exceptional support and advice from Eleanor when booking our latest holiday. Thank you
July 15, 2026
Reply from Hays Travel - Dorchester
Hi Roger, thank you for this lovely review. I am glad i could help you both :)
always welcome ,and we get what we…
always welcome ,and we get what we require with a smile thank you gavin
July 12, 2026
Reply from Hays Travel - Dorchester
HI Mike, thanks for this lovely review. I am glad i could help :)
Reply from Hays Travel - Dorchester
Hi Yvonne, thank you for this lovely review. It is always a pleasure booking your holidays :)
Hays Dorchester have amazing staff
Hays Dorchester have amazing staff, always friendly, helpful nothing is to much trouble to get the right holiday.
Thank you all.😊
July 14, 2026
Reply from Hays Travel - Dorchester
Thank you for your kind words, it's always a pleasure helping you book your holiday.
Absolutely perfect
Absolutely no problem. Gavin listened to everything we wanted and we have booked exactly what we wanted to get. Superb salesman.
July 14, 2026
Shannon was really helpful
Shannon was really helpful, talking through our desires for our family break. She recognised that what we hoping for pointed directly at cruising and then found us a perfect holiday at a good price. She has been outstanding throughout the initial booking process and we look forward to working with her in the future.
July 10, 2026
Always a good customer relations in…
Always a good customer relations in this shop,gav is great always helpful
July 8, 2026
Reply from Hays Travel - Dorchester
Hi Terence, thank you for this review. I am glad i could help! :)
Always a good service
Always a good service, friendly staff particularly Shannon on this occasion.
July 9, 2026
Excellent
Excellent. Holiday booked exactly as we wished, quickly and efficiently by Eleanor who is smiling,friendly and polite.
July 2, 2026
Reply from Hays Travel - Dorchester
Hi Judy, thank you for this lovely review. I am glad i could get this all sorted for you! :)
Reply from Hays Travel - Dorchester
Hi Alan, thank you for this lovely review. I am glad i could help! :)
Staff very helpful friendly and nothing is too much trouble
Staff very helpful friendly and we didn’t feel we were being rushed. Went through everything and searched thoroughly and found an ideal holiday for myself and family. Have used Hays travel many times over the years and always been satisfied
June 28, 2026
Eleanor is just brilliant
Eleanor is just brilliant, very friendly and knowledgeable and nothing is too much trouble. She’s my ‘go to’ person in the Dorchester branch. I highly recommend her.
June 24, 2026
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