Hays travel are a wonderful travel company especially the Douglas branch Isle Of Man. I had booked a holiday which unfortunately due to serious ill health I am unable to go on but the Douglas team hav... See more
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We recently visited Hayes Travel and had the pleasure of working with Thomas. From start to finish, the experience was seamless. Thomas handled everything for us, from booking our flights from Manches... See more
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We were immediately assisted by Louisa in the Douglas, Isle of Man branch : she was excellent. Louisa had personal and detailed knowledge of where we want to visit which made us reassured about our de... See more
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We wanted to book a river cruise and found the experience very straight forward and well explained. Sandy was very informative and friendly taking time to advise us as we haven’t done a river cruise... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
7/7a Strand Street, IM1 2ED, Douglas, United Kingdom
- 01624 671155
4.9
Excellent
387 reviews
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The staff member was very helpful and…
The staff member was very helpful and friendly and flights booked easily
May 12, 2026
Reply from Hays Travel - Douglas
Thank you so much for your review, Winifred, it was my pleasure assisting you with your travel arrangements. Louisa
Reply from Hays Travel - Douglas
Thank you for taking the time to do a review for me.
It really is appreciated.
Sandy
Lovely friendly staff
April 3, 2026
Reply from Hays Travel - Douglas
Thank you so much for your review.
Very much appreciated 😊
Sandy Hodgkinson
Store Manager
Excellent customer care service and…
Excellent customer care service and support staff very friendly and helpful
May 6, 2026
Reply from Hays Travel - Douglas
Thank you so much for the lovely review.
This really is appreciated.
Sandy Hodgkinson
Store Manager
Great services as always 👍
May 1, 2026
Reply from Hays Travel - Douglas
Thanks so much Gary - we always appreciate your reviews! Kind regards, Louisa
Hays travel are a wonderful travel…
Hays travel are a wonderful travel company especially the Douglas branch Isle Of Man. I had booked a holiday which unfortunately due to serious ill health I am unable to go on but the Douglas team have been the best very helpful and kind they have gone above and beyond to help me. I I give special mention to Tom a lovely young man very helpful. And thanks to the Hays travel company I give them 10++++
May 1, 2026
Unprompted review
Reply from Hays Travel - Douglas
Thank you so much, Janet, Tom is a credit to the team, always so helpful and caring. Kind regards, Louisa
Thomas was very helpful and found me…
Thomas was very helpful and found me the perfect route to travel.
May 1, 2026
Reply from Hays Travel - Douglas
Thank you for your lovely review.
I will make sure this is passed over to Tom.
Much appreciated.
Sandy Hodgkinson
Store Manager
Sandy was very helpful in looking for…
Sandy was very helpful in looking for the best deal for where I wanted to go.
May 1, 2026
Reply from Hays Travel - Douglas
Hi Allie, thanks for your kind words. Sandy is always so helpful! Kind regards, Louisa
Reply from Hays Travel - Douglas
Thank you so much for your kind words, Gillian, Tom is a credit to the team. Kind regards, Louisa
Top Friendly Service
Very friendly, open & honest. Treat your trip as if it was there’s so they look into the fine details and really lovely people
Louisa Who helped me book my trip was amazing
April 16, 2026
Reply from Hays Travel - Douglas
Hi Matthew, thank you so much for your review - it's always a pleasure to assist our lovely customers finding their perfect holiday. Kind regards, Louisa
A travel experience
Sandra takes the time to answer any questions or worries. She has a wide subject base and can give recommendations. The environment is warm and friendly.
April 10, 2026
Reply from Hays Travel - Douglas
Thank you so much Ian for your kind words.
It really is appreciated.
Sandra Hodgkinson
Store Manager
Reply from Hays Travel - Douglas
Thank you for the lovely review. I will make sure this is passed on to Tom who booked your Cruise.
Much appreciated.
Sandy Hodgkinson
Store Manager
I needed to book a hotel
I needed to book a hotel, at short notice and I was happy to get my booking done and at a good price too.
April 5, 2026
Reply from Hays Travel - Douglas
Thank you for your great review - very much appreciated. Kind regards, Louisa
Staff were really friendly and…
Staff were really friendly and knowledgeable, great advice and help to meet our holiday requirements, no pressure. Great options on offer
March 25, 2026
Reply from Hays Travel - Douglas
Thank you for your lovely review.
Much appreciated.
Sandy Hodgkinson
Store Manager
We wanted to book a river cruise and…
We wanted to book a river cruise and found the experience very straight forward and well explained.
Sandy was very informative and friendly taking time to advise us as we haven’t done a river cruise before.
April 4, 2026
Reply from Hays Travel - Douglas
Thanks so much for the lovely review.
Much appreciated as always.
Sandy
Reply from Hays Travel - Douglas
Thank you so much for taking the time to write a review.
I will make sure your comments are passed to Louisa.
Much appreciated.
Sandy Hodgkinson
Store Manager
Went in early saw Louisa told her what…
Went in early saw Louisa told her what part of the world I was looking at. Then went shopping came back later and she had researched options. With all details great service.
March 28, 2026
Reply from Hays Travel - Douglas
Thank you for your review.
I will make sure this is passed over to Louisa.
Many thanks
Sandy Hodgkinson
Store Manager
Very friendly and helpful staff 🙂
March 26, 2026
Reply from Hays Travel - Douglas
Thank you
Much Appreciated.
Sandy Hodgkinson
Store Manager
Brilliant I’m a first time Cruiser and…
Brilliant I’m a first time Cruiser and Louisa has made the process so simple. Great enthusiasm and really showed me the process
Carnt wait for the cruise next year
March 20, 2026
Reply from Hays Travel - Douglas
Thank you so much for your lovely review, Suzanne, it was my pleasure helping you look for your first cruise! With kind regards, Louisa
Thank you to Elise she’s very helpful…
Thank you to Elise she’s very helpful found booking the holiday very quick with lots of information provided and options of hotels
5 star I recommend hays
March 14, 2026
Reply from Hays Travel - Douglas
Hi Amy, thank you so much for your kind words I really appreciate your feedback! You guys were an absolute pleasure to deal with, I hope you have such a fab time. Elise :)
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