My wife walked into your Dunfermline branch and spoke with Stuart, leaving our details of what we were looking for on specific dates. Stuart researched for us to find a trip that fitted our dates exa... See more
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Abbey and Craig in the Dunfermline branch were so helpful and courteous. Abbey dealt with our bookings in an efficient, professional and friendly manner. We would highly recommend their services.
Company replied
Brilliant experience with Hays travel! I contacted with details of what I was looking for and Jack called me straight away with options. Not only did they beat the deal we had been looking for, but go... See more
Company replied
Scott was very helpful during the enquiry and the booking making helpful suggestions He remembered us when we went in the nxt day to book , saying her would be bak in touch in March 2027 to ensure... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
16 Kingsgate centre, KY12 7QU, Dunfermline, United Kingdom
- 01383257040
4.9
Excellent
606 reviews
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Great experience booking flights to Brazil
We were assisted by Holly in booking flights to Brazil. Nothing was too much trouble for her and she helped us find the perfect itinerary at a reasonable price.
March 16, 2025
Reply from Hays Travel - Dunfermline
Thank you for your kind review!
Partnership with pros.
Friendly, professional, committed, customer focused and very responsive.
March 16, 2025
Reply from Hays Travel - Dunfermline
Thanks again .
I found the help and advise given to…
I found the help and advise given to myself extremely helpful and would definitely recommend them to friends.
February 25, 2025
Reply from Hays Travel - Dunfermline
Thank you for you kind review, its always a pleasure :)
Friendly and knowledgeable
Craig gave recommendations about what would be best regarding our circumstances and priorities.
Took the time to understand what we were looking for and didn't rush us to make a decision.
February 10, 2025
Reply from Hays Travel - Dunfermline
thank you for your kind review
From the minute I stepped into the shop…
From the minute I stepped into the shop it was first class customer service
February 12, 2025
Reply from Hays Travel - Dunfermline
Thank you for your review!
Craig in dunfermline branch very nice…
Craig in dunfermline branch very nice cheerful and helpful goes out his way to help you
January 30, 2025
Reply from Hays Travel - Dunfermline
Thanks Lynne
Staff was quick and efficient pleasent…
Staff was quick andd efficient pleasent and helpful.
February 4, 2025
Reply from Hays Travel - Dunfermline
Thank you .
Went into store to check the details on…
Went into store to check the details on a cruise we had seen in the shop window
Staff member took the time to explain the offer available.
she also checked the price of other holidays without any pressure put on us to book
February 2, 2025
Reply from Hays Travel - Dunfermline
Thank you .
Staff were very helpful
Staff were very helpful. Everything from seats on the plane to money card for our currency sorted.
January 30, 2025
Reply from Hays Travel - Dunfermline
Thanks Shona , it was lovely to meet you both .
Lots of choice..Good customer service
January 30, 2025
Reply from Hays Travel - Dunfermline
Thank you for your kind review :)
Holly was a great help
Holly was a great help. Very patient and professional in the way she helped me book my holiday.
January 15, 2025
Reply from Hays Travel - Dunfermline
Many thanks .
Our shop experience
The advisor was friendly and very helpful, we managed to book the holiday we wanted.
January 13, 2025
Reply from Hays Travel - Dunfermline
Thanks for booking with Hays Travel .
Travel money card
Aidan was very helpful loading currency onto a money card and registering this onto an App
Good deal with the card as you get £10 added to a £100 deposit of currency.
January 18, 2025
Unprompted review
Reply from Hays Travel - Dunfermline
Many thanks for your feedback .
the agent i dealt with was informative…
the agent i dealt with was informative took time to view various options
January 12, 2025
Reply from Hays Travel - Dunfermline
Thanks for your kind review
I’d highly recommend Scott at Hays
I’d highly recommend Scott at Hays, Dunfermline. A breathe of fresh air to deal with; he listens to what you’re actually looking for & will find the best way to get that for you. Night n day to previous experiences with Hays, Dunfermline. Thank you Scott 😎
January 10, 2025
Reply from Hays Travel - Dunfermline
Many thanks Fiona .
Great Staff when booking my holiay
Experience in Hay's Travel was excellent with everyone
all very professional
January 7, 2025
Reply from Hays Travel - Dunfermline
Many thanks .
Great great customer servive
Same great service,helpfullness and friendlness.Nothing is too much trouble
January 5, 2025
Reply from Hays Travel - Dunfermline
Thanks for your kind review, thanks for booking with us :)
Reply from Hays Travel - Dunfermline
Thank you for booking with us!
Craig was patient and knowledgeable
Craig was patient and knowledgeable. He really helped us to make up our minds.
December 31, 2024
Reply from Hays Travel - Dunfermline
Many thanks for your kind words.
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