My wife walked into your Dunfermline branch and spoke with Stuart, leaving our details of what we were looking for on specific dates. Stuart researched for us to find a trip that fitted our dates exa... See more
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Abbey and Craig in the Dunfermline branch were so helpful and courteous. Abbey dealt with our bookings in an efficient, professional and friendly manner. We would highly recommend their services.
Company replied
Brilliant experience with Hays travel! I contacted with details of what I was looking for and Jack called me straight away with options. Not only did they beat the deal we had been looking for, but go... See more
Company replied
Scott was very helpful during the enquiry and the booking making helpful suggestions He remembered us when we went in the nxt day to book , saying her would be bak in touch in March 2027 to ensure... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
16 Kingsgate centre, KY12 7QU, Dunfermline, United Kingdom
- 01383257040
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Great welcoming and found a holiday…
Great welcoming and found a holiday exactly what we wanted

Reply from Hays Travel - Dunfermline
Amber was fab as usual
Amber was fab as usual! Made the whole process easy and quick! Thank you x

Reply from Hays Travel - Dunfermline

Reply from Hays Travel - Dunfermline
Excellent company even pushed the boat…
Excellent company even pushed the boat out to get the price right for my holiday…

Reply from Hays Travel - Dunfermline
I was very stressed about booking…
I was very stressed about booking flights. So I popped into Hays Travel in Dunfermline and a lovely young lady called Holly, took all the stress away and did it all for me. She got my flights booked and sorted out the meals and baggage. She kept me informed all the way through. She's a diamond.

Reply from Hays Travel - Dunfermline
Thanks to Craig he managed to book us…
Thanks to Craig he managed to book us our cruise.
Very helpful .

Reply from Hays Travel - Dunfermline
Very very helpful and informative on…
Very very helpful and informative on the type of holiday we needed

Reply from Hays Travel - Dunfermline
Amber was fab and able to get us a…
Amber was fab and able to get us a great price for Cyprus. She was friendly and explained everything in detail

Reply from Hays Travel - Dunfermline
Had a great experience with Craig in…
Had a great experience with Craig in your Dunfermline store, he was very friendly, helpful and informative and helped us pick the perfect holiday! Will definitely be back next year.

Reply from Hays Travel - Dunfermline
Craig Hays Travel Dunfermline .
Craig asked us where and when we wanted to go, and what we were looking for from our holiday. Our likes and dislikes.

Reply from Hays Travel - Dunfermline
Excellent booking process
I originally contacted Hays Dunfermline through Facebook after seeing a great deal advertised on their page and Scott responded quickly with details of the cruise I was interested in.
A few days later I called Scott and he answered all my questions and then booked the cruise for me.
Scott was incredibly helpful throughout and took time to explain everything clearly.

Reply from Hays Travel - Dunfermline
Very good service in Dunfermline with…
Very good service in Dunfermline with Craig
Always helpful and friendly

Reply from Hays Travel - Dunfermline

Reply from Hays Travel - Dunfermline
Excellent customer service
Excellent customer service. Craig spent a lot of time finding a holiday which suited our needs. He was most helpful and honest with his advice.

Reply from Hays Travel - Dunfermline
Easy to book…
Easy to book holiday through your representative and more information is accessible on the holiday.

Reply from Hays Travel - Dunfermline
Just gained a new customer
This is the first time using hays and I was very impressed Scott made it easy and was able to advise on locations and hotel allowing us to make a decision on our family holiday We found his knowledge and the fact that he was helping us find what suited us rather what was easier for the him refreshing. We will certainly be calling in again near sept for our next holiday thank you

Reply from Hays Travel - Dunfermline
liday at hays travel with…
I booked a holiday at hays travel with Scott. He was very friendly and good knowledge of countries we were interested in. Great customer service. Would use hays again.

Reply from Hays Travel - Dunfermline
I have used Hays several times and…
I have used Hays several times and always made to feel welcome when in the shop. Scott (manager) is always friendly and explains all options clearly.

Reply from Hays Travel - Dunfermline
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