Abbey and Craig in the Dunfermline branch were so helpful and courteous. Abbey dealt with our bookings in an efficient, professional and friendly manner. We would highly recommend their services.
Company replied
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Abbey and Craig in the Dunfermline branch were so helpful and courteous. Abbey dealt with our bookings in an efficient, professional and friendly manner. We would highly recommend their services.
Company replied
Craig always goes the extra mile very professional and informative. All the staff in the Dunfermline shop are friendly and always willing to help. Makes booking our trips away a very positive experie... See more
Company replied
Brilliant experience with Hays travel! I contacted with details of what I was looking for and Jack called me straight away with options. Not only did they beat the deal we had been looking for, but go... See more
Company replied
Scott was very helpful during the enquiry and the booking making helpful suggestions He remembered us when we went in the nxt day to book , saying her would be bak in touch in March 2027 to ensure... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
16 Kingsgate centre, KY12 7QU, Dunfermline, United Kingdom
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This was the first time I'd actually been to a travel agent, and your staff member made the process of booking a holiday very easy.
Your colleague was very helpful, was able to answer my questions clearly and talked me through the process.
They discussed all the options available with me, and I never felt I was being sold anything I didn't need.
I was very happy to book my holiday with you due to the excellent service I received, and I will not hesitate to recommend your company to my friends.

Reply from Hays Travel - Dunfermline
First class customer service.
Staff member was very professional,
helpful and friendly.
Have used Hays Travel services previously and would use again.

Reply from Hays Travel - Dunfermline
CRAIG , AS ALWAYS was very good, we are good customers, we are in our 70st, and the holiday is our honeymoon, disappointed that we didn't even get the fasttract as a wedding present, w, we spent over £5,000, regards.

Reply from Hays Travel - Dunfermline

Reply from Hays Travel - Dunfermline
Brilliant experience with Hays travel! I contacted with details of what I was looking for and Jack called me straight away with options. Not only did they beat the deal we had been looking for, but got better flight times and luggage allowance in too. Excellent efficient service! I’m quite guilty of booking holidays myself online but will definitely be going to Hays travel moving forward!

Reply from Hays Travel - Dunfermline
Abbey and Craig were great in finding our holiday package. It was very particular and with a narrow window of available dates but they found a fantastic package for us.

Reply from Hays Travel - Dunfermline
Great customer service. The young lady went out of her way to point out all the options.

Reply from Hays Travel - Dunfermline
Amber was amazing super helpful and went above and beyond to help me.

Reply from Hays Travel - Dunfermline
Our travel assistant Amber was very helpful from the moment I arrived, she was very informative with regards to a destination for my holiday.

Reply from Hays Travel - Dunfermline
Always efficient smart and happy to help.booking is so easy
Staff nice and helpful.

Reply from Hays Travel - Dunfermline
Craig made everything easy booked up for don pancho benidorm for 2 weeks very good company great staff 10/10

Reply from Hays Travel - Dunfermline

Reply from Hays Travel - Dunfermline
Jessica was so helpful. Very friendly and took out a lot of time. Thank you

Reply from Hays Travel - Dunfermline
Thanks so much to hays travel for booking my holiday, Friendly and clear in the booking process.
Special mention to Craig

Reply from Hays Travel - Dunfermline
We were happy to acquire a late booking holiday to Jersey giving us all of our specific requirements. Our travel agent was most helpful and knowledgeable and also assisted with booking airport car parking facilities.

Reply from Hays Travel - Dunfermline

Reply from Hays Travel - Dunfermline
Craig was very helpful finding a wheelchair accessible hotel and talked through things that would be helpful at the airport etc.

Reply from Hays Travel - Dunfermline
I always book my holiday with Hays Dunfermline, service is next to none and Craig always gives 100% in finding what I'm looking forward for,and within budget

Reply from Hays Travel - Dunfermline
Great experience booking a holiday with Hays Travel, Dunfermline. They could not have been more helpful. Booked the holiday for me, changed transfers when requested and offered help with check in and travel money. Will be booking my next holiday with them.

Reply from Hays Travel - Dunfermline
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