Hays Travel - Dunfermline Reviews 

603
TrustScore 5 out of 5

4.9

16 Kingsgate centre, KY12 7QU Dunfermline, GB


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Rated 5 out of 5 stars

Abbey and Craig in the Dunfermline branch were so helpful and courteous. Abbey dealt with our bookings in an efficient, professional and friendly manner. We would highly recommend their services.

Company replied

Rated 5 out of 5 stars

They were very helpful and very nice I use Dunfermline hays very good at helping with your holiday from start to finish

Company replied

Rated 5 out of 5 stars

Brilliant experience with Hays travel! I contacted with details of what I was looking for and Jack called me straight away with options. Not only did they beat the deal we had been looking for, but go... See more

Company replied

Rated 5 out of 5 stars

Craig is very helpful and always gets what I request I won't go anywhere else now to get a holiday.

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 16 Kingsgate centre, KY12 7QU, Dunfermline, United Kingdom

  • 01383257040

4.9

Excellent

TrustScore 5 out of 5

603 reviews

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4.9

All reviews

(603)

125,552 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service at Hays Dunfermline

Great experience booking a holiday with Hays Travel, Dunfermline. They could not have been more helpful. Booked the holiday for me, changed transfers when requested and offered help with check in and travel money. Will be booking my next holiday with them.

April 3, 2026
Unprompted review
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Reply from Hays Travel - Dunfermline

Many thanks .

Rated 5 out of 5 stars

Great experience, glad I booked with Hays

Craig was very patient and kind with all questions (3rd visit before actually got booked)
He stood out as someone who wanted everything to be right for us and that our holiday mattered as much to him as us

May 3, 2026
Hays Travel - Dunfermline logo

Reply from Hays Travel - Dunfermline

Thank you. Glad we can help :)

Rated 5 out of 5 stars

The team at Hays Travel Dunfermline are…

The team at Hays Travel Dunfermline are amazing.We book all our holidays here & won't think of going else where. Now we have booked our first family holiday here too.Excellent customer service as always. Thank you.

April 21, 2026
Hays Travel - Dunfermline logo

Reply from Hays Travel - Dunfermline

Thanks again .

Rated 5 out of 5 stars

Craig at Hays Dunfermline is great


Craig at Hays Dunfermline is great. He goes through the options with you and offers advice. He keeps you updated with all your travel needs. I fully recommend Hays for all travel.

March 27, 2026
Hays Travel - Dunfermline logo

Reply from Hays Travel - Dunfermline

Many thanks Helen.

Rated 5 out of 5 stars

How professional staff are…

The were very very helpful and very professional. The took time to find out for me if the area was suitable for people who have mobility problems my son suffers from cerebral palsy

April 4, 2026
Hays Travel - Dunfermline logo

Reply from Hays Travel - Dunfermline

Many thanks .

Rated 5 out of 5 stars

Knowledgeable

Knowledgeable, pleasant and helpful

March 28, 2026
Hays Travel - Dunfermline logo

Reply from Hays Travel - Dunfermline

Many thanks.

Rated 5 out of 5 stars

Rhodes holiday

I had phoned in the morning and spoken to Craig in local Dunfermline branch. Asked if he could look at Jet2 holidays to Rhodes. I popped in a couple of hours later. I have never been to Rhodes so needed help to choose suitable resort. Craig had very good options for me to look at. Talked through everything and I chose a beautiful hotel. Very happy, exactly what I wanted.

March 19, 2026
Hays Travel - Dunfermline logo

Reply from Hays Travel - Dunfermline

Thank you for booking with Hays , the hotel does look stunning .

Rated 5 out of 5 stars

Booking experience

Holly (the agent who I dealt with) was helpful and friendly and made the whole booking process a pleasure.

March 15, 2026
Hays Travel - Dunfermline logo

Reply from Hays Travel - Dunfermline

Many thanks Ian .

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