Abbey and Craig in the Dunfermline branch were so helpful and courteous. Abbey dealt with our bookings in an efficient, professional and friendly manner. We would highly recommend their services.
Company replied
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See what reviewers are saying
Brilliant experience with Hays travel! I contacted with details of what I was looking for and Jack called me straight away with options. Not only did they beat the deal we had been looking for, but go... See more
Company replied
They were very helpful and very nice I use Dunfermline hays very good at helping with your holiday from start to finish
Company replied
Craig always goes the extra mile very professional and informative. All the staff in the Dunfermline shop are friendly and always willing to help. Makes booking our trips away a very positive experie... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
16 Kingsgate centre, KY12 7QU, Dunfermline, United Kingdom
- 01383257040
4.9
Excellent
604 reviews
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Friendly personall
Friendly advice, quality service I received and fast work setting up my trip to Turkey
September 12, 2025
Reply from Hays Travel - Dunfermline
many thanks
Always a pleasure booking with Hays…
Always a pleasure booking with Hays Dunfermline, lovely staff and always a bargain to be had!
August 5, 2025
Reply from Hays Travel - Dunfermline
Thank you for your kind review
Scott was really helpful and helped us…
Scott was really helpful and helped us to decide on our holiday. We were happy with his advice so booked it before we left the shop.
September 7, 2025
Reply from Hays Travel - Dunfermline
Thank you for your kind review
First timers with Hays Travel
Our travel expert Scott was really friendly and knowledgeable. Felt relaxed and comfortable dealing with him.
September 7, 2025
Reply from Hays Travel - Dunfermline
Thanks for your lovely review.... Canada next?
I have arranged 5 Holidays with Hays…
I have arranged 5 Holidays with Hays Travel - Dunfermline in 2025 and all occasion's been looked after by the staff of this shop, especially Craig and Scott who have been exceptional with organising my holidays and keeping my wife and I stress free.
August 28, 2025
Reply from Hays Travel - Dunfermline
Always a pleasure, thank you for your kind review
Hays Dunfermline Amazing
Scott was very helpful and informative, went through everything until we got what we wanted, such a good experience 😁
September 1, 2025
Reply from Hays Travel - Dunfermline
Many thanks for your kind words .
Scott was very helpful during the…
Scott was very helpful during the enquiry and the booking making helpful suggestions
He remembered us when we went in the nxt day to book , saying her would be bak in touch in March 2027 to ensure entry requirements haven’t changed
I feel looked after , not just about making money
I don’t often get this experience when booking holidays so I will be bak to Hays as ur prices were very competitive
September 1, 2025
Reply from Hays Travel - Dunfermline
Thank you so much for your kind feedback .
Scott was knowledgeable about resorts frm personal experience
Scott was knowledgeable about resorts and had personal experience from some.
He took time to search for our specific areas of interest.
The end result was he got our business as a result of his helpfulness and patience.
August 30, 2025
Reply from Hays Travel - Dunfermline
Many thanks for your kind words
Reply from Hays Travel - Dunfermline
Thank you for your kind words
We always go to Hays travel as all the…
We always go to Hays travel as all the team are helpful and friendly and get us a great price for our holidays. Holly looked after us this time and she was brilliant.
August 26, 2025
Reply from Hays Travel - Dunfermline
Many thanks .
Cruise booking with Scott.
We were listened to and were recommended a holiday that would meet our needs. The agent spoke from personal experience and we left confident that the holiday we booked was the right choice.
August 22, 2025
Reply from Hays Travel - Dunfermline
Thanks again .
Qu Turkey holidayick and easy to book everything done…
Quick and easy to book everything done in no time at all thanks
August 17, 2025
Reply from Hays Travel - Dunfermline
Your very welcome
Always very helpful
Always very helpful. Had follow up phone call from a new member of staff Lauren. She will make a good asset I'm sure
July 30, 2025
Reply from Hays Travel - Dunfermline
Thank you for your kind review
Excellentt service as usual
Excellentt service as usual. Staff helpfull, pleasant and knowledgable
August 9, 2025
Reply from Hays Travel - Dunfermline
Thank you very much
Reply from Hays Travel - Dunfermline
You are more than welcome. Hope you have a nice time away :)
Scott was very knowledgeable about our…
Scott was very knowledgeable about our chosen destination and checked up on surrounding amenities that we would find interesting. He found us a good location at a good price 😁
August 5, 2025
Reply from Hays Travel - Dunfermline
many thanks for your kind review :)
Brilliant customer satisfacTop class servivetion…
Brilliant customer satisfaction provided by holly
July 29, 2025
Reply from Hays Travel - Dunfermline
Thank you for your review!
Customer service was outstanding with…
Customer service was outstanding with amber and a great experience booking through hays travel five star service highly recommend
July 31, 2025
Reply from Hays Travel - Dunfermline
Many thanks
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