Hays Travel - Dunoon Reviews 

611
TrustScore 5 out of 5

5.0

208/210 Argyll Street, PA23 7HA Dunoon, GB


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Rated 5 out of 5 stars

Superb service! Friendly, knowledgeable staff who just seem to know what you're looking for in a holiday. Their expert advice gives you the confidence to book that solo trip you've always wanted to do... See more

Company replied

Rated 5 out of 5 stars

Margaret at Hays, Dunoon, found me the perfect holiday and organised everything so I don’t need to worry about a thing! Great service, as always and all the staff are very friendly and helpful.

Company replied

Rated 5 out of 5 stars

Joan really listens to our holiday requirements for a large range of ages, and comes up with suggestions that has something for everyone in the group. Joan always goes the extra mile

Company replied

Rated 5 out of 5 stars

Margaret kept us up to date with changes to our plans and even came in on her day off to sort out alternative arrangements. We will always book holidays through Hays now

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 208/210 Argyll Street, PA23 7HA, Dunoon, United Kingdom

  • 01369858387

5.0

Excellent

TrustScore 5 out of 5

611 reviews

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5.0

All reviews

(611)

123,616 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful friendly staff

Staff were friendly, helpful and efficient.

September 4, 2025
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Good morning Shirley

On behalf of Joan and the team I just wanted to say thank you so much for taking the time and leaving us this review.
Kind regards
Fiona & The team

Rated 5 out of 5 stars

Fiona was sp helpful

Fiona was sp helpful, full of advice and guidance regards places to take my disabled brother.
She also advised my hubby and I on our first cruise .
I will continue to use staff in the office as computer DIY bookings are all scams!

August 22, 2025
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Helen

Thank you so much for taking the time and leaving me this wonderful feedback, it is really appreciated.
Kind regards
Fiona & The Team

Rated 5 out of 5 stars

Cruise

Fiona, the manager here in Dunoon, was welcoming, helpful, friendly and informative. I don't have a lot of experience booking holidays and Fiona made it seem easy and fun.

August 19, 2025
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Catherine,
Thank you so much for taking the time and leaving this lovely review. I am so happy that you got your Cruise booked and I know that when the time comes you will love every minute of it.
Kind regards
Fiona

Rated 5 out of 5 stars

Margaret spent time talking me through…

Margaret spent time talking me through the holiday. This was the first cruise I have ever booked and Margaret was able to give some great advice. A great service.

August 3, 2025
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Good morning David
On behalf of Margaret I just wanted to say thank you for taking the time and leaving this lovely review.
It's always wonderful to hear when the team give great service and I'm sure you will love your cruise.
Kind regards
Fiona & the team

Rated 5 out of 5 stars

Australia trip

Scott was very helpful arranging my mum's trip to Australia. Thank you!

August 1, 2025
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Reply from Hays Travel - Dunoon

Good morning Graham
On behalf of Scott I just wanted to say thank you so much for taking the time and leaving this lovely review and for choosing us to book your Mum's trip.
Kind regards Fiona and the team

Rated 5 out of 5 stars

When into Hays Dunoon

When into Hays Dunoon. Last minute as usual for me. Joan helped me out quite quickly with what I wanted. She explained a good bit about the holiday to me which helped me make the quick decision. Very helpful and friendly. That's a few times now i have booked through Hays travel and would not go anywhere else. Definitely the most helpful and friendliest staff.

July 30, 2025
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Jacqueline, thank you so much for booking with us and for leaving this lovely review on your service with Joan, we really appreciate it.
Scott and the Team 😀

Rated 5 out of 5 stars

Margaret very professional helpful and…

Margaret very professional helpful and pleasant

August 3, 2025
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Eileen
On behalf of Margaret and the team I just wanted to say thank you for taking the time to leave this lovely review and for choosing us to book your holiday.
Kind regards
Fiona & the team

Rated 5 out of 5 stars

Booking holiday

Excellent service. Did not feel rush.

August 3, 2025
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Elizabeth
I just wanted to say thank you so much for taking the time and leaving this lovely review and for booking with us again.
Kind regards
Fiona and the team

Rated 5 out of 5 stars

We visited the Dunoon branch over two…

We visited the Dunoon branch over two consecutive days before booking a holiday to Portugal. Scott and Louise were both friendly, helpful and knowledgeable. They were happy to investigate several options for us and nothing was too much bother.
Extremely professional and friendly too. A great combination. Thank you.

July 30, 2025
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Margaret, thank you so much for leaving this lovely review and for booking with us, we really appreciate it.
Scott and the Team 😀

Rated 5 out of 5 stars

First class …

Have booked with Hays many times and once again first class service. Fiona was very friendly and efficient. I know she will look after us well on the run up to our cruise.

July 31, 2025
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Karen and David
Thank you so much for taking the time and leaving such a lovely review; and thanking for once again using us to book your Cruise.
Regards, Fiona & the team

Rated 5 out of 5 stars

Help you on every step to your perfect holiday

Unfortunately I have had to cancel the holiday that had been booked due to being unable to travel on the original date and being unable to find another holiday that was suitable. However your staff went to great lengths to find something unsuccess fully. Scott in your Dunoon branch went the extra mile and I would certainly advise anyone to use your branch when looking for a holiday.

July 23, 2025
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Reply from Hays Travel - Dunoon

Hi Anne, sorry to hear you had to cancel your trip, Thank you for your kind feedback for Scott it is really appreciated. Kind Regards Joan

Rated 5 out of 5 stars
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Michelle
Thank you for taking the time and leaving me this review - it is really appreciated.
Fiona and the team

Rated 5 out of 5 stars

Couldn’t praise Fiona enough

Couldn’t praise Fiona enough. Very helpful, patient and friendly.

July 27, 2025
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Gerry
Thank you so much for taking the time and leaving me this lovely review. I really do appreciate it. Thanks also for choosing to book your holiday with me, I'm sure you will have a great time.
Fiona

Rated 4 out of 5 stars

Great Service

Very professional agent who dealt with my needs.

July 19, 2025
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Douglas,
I just wanted to say thank you for taking the time and leaving this lovely review, it is really appreciated.
Kind regards
Fiona

Rated 5 out of 5 stars

Great customer service

Great customer service. Listened to what we were looking for and gave us options. Margaret had great knowledge which enabled us to make the right choice

July 19, 2025
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Karen
On behalf of Margaret and the entire team I just wanted to say thank you for taking the time and leaving us such a lovely review, we really apprciate it.
Kind regards
Fiona & the team

Rated 5 out of 5 stars

Great service as usual from the Dunoon…

Great service as usual from the Dunoon branch. They always find me the holiday I want nothing is ever too much trouble.

July 5, 2025
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Morag, thank you for your kind feedback it is really appreciated, Regards Joan

Rated 5 out of 5 stars

The staff at Hays are always so…

The staff at Hays are always so welcoming and helpful . They spend a lot of time making sure you have the best experience and give you all the information promptly .

July 2, 2025
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Thank you for your kind review Ann, it is very much appreciated. Kind regards Ali

Rated 5 out of 5 stars

Holiday booking

Our adviser Margaret couldn't have been more helpful. Considering she was in a small temporary room as their main building was being refurbished, she did a great job. The wifi and the phones were causing a few problems however overall it was a really positive experience.

July 3, 2025
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Thank you for taking the time for your kind review of Margaret. We really appreciate it. Kind regards Ali.

Rated 5 out of 5 stars

up up and away

Fiona@staff take care of booking,travel insurance,money.tickets,medical bag,etc.all i have to do is enjoy my holiday .thank yous.

July 5, 2025
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Thank you for your kind review, it is very much appreciated. Kind regards Ali.

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