Hays Travel - East Kilbride Reviews 

Taylor was excellent and would definitely go to her again to book a holiday.

As walk-in, first time cruisers, we found the staff to be patient and highly knowledgeable in answering our many questions. Our in-store experience offered an exceptional level of personal service which affirmed our decision to book our first cruise.
Hayes Travel do particularly well in creating a bespoke, friendly and non-judgemental service, indicative of a more local travel agent, compared to other, bigger, multi-national, hard-sell companies. This was our first booking with Hayes but we will definitely be choosing them again - they made us feel very important!

We use Hays all the time when booking holidays because all the staff in the branch are excellent. On this occasion we were helped to book by Taylor who was helpful and knowledgeable and made the process easy.

Lorna booked our up coming holiday for 2027 and although there was a few phone calls along the way Lorna was very polite and professional throughout the booking and got us exactly what we wanted

Such a nice and helpful travel advisor.
Found just what we wanted for a cruise.

The hotel was much further away from the heart of Berlin than we were led to believe. Next door to the hotel was a church which rang its bells twice a day starting at 8:00am.
However, the hotel was very pleasant. Staff very helpful although 20 euros for breakfast seemed a bit expensive.

Kerry A1 as usual

The girl was very helpful and very nice got holiday all sorted

Kerry down at the east kilbride shop and then graham that i have been dealing with via email where so helpful really made our experience

The assistant was so lovely and made everything so easy. We could not believe the ease of booking, the detailed information provided and the excellent price. this is our second booking and the staff are amazing.

As always, Lorna assisted us with selecting the right cruise to meet our needs. First class service from an outstanding representative of Hays Travel. Always a pleasure dealing with Lorna and we continue to book all our holidays with her.

My contact was Kerry in the East Kilbride branch. Like most holiday bookings it can be quite a lengthy process however Kerry was great and took her time to get the right holiday for us including dates, flights and hotels.
Nothing was any bother and that's why we use Hays Travel nowadays. She understood what we were after perfectly. Thanks Kerry.

Your member of staff was extremely helpful and informative while answering all my questions. She could not be faulted. First class service.

Taylor very helpful and processed my booking request quickly and efficiently..This was my second booking via Taylor and her customer skills are a credit

So helful she was amazing, knew what i was looking for

Very friendly staff Kerry

We more or less knew the cruise we wanted to book and when we spoke with Kerry she sorted everything out for us very quickly and also provided us with some extra information and tips at the same time. Thank you!

Kerry was fantastic, had all the answers to our questions and gave us a lot more information than we expected. Took the time to go through every detail and made us feel comfortable and excited about your holiday.

The booking process was excellent and the service also.Everything was explained to me in great detail and staff are very friendly.

Excellent service. We got what we were looking for. Staff very knowledgeable.