Our travel agent Fiona pulls out all the stops to make sure we are happy with our booking, in order to ensure that we have a fabulous holiday
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Have always booked with hays since change from Tomas Cooke . booked last year to Croatia and as always never disappoint the staff are always more than helpful
Company replied
The staff were very helpful. Advising on what areas to choose as my husband has a mobility issue. Picked our hotel near to shopping area and marina. Booked everything and I asked if it was a Seaview a... See more
Company replied
Very helpful listened to what we were asking for.Went over several venues to make sure it was what we wanted & had what we needed ,can't say enough positive things,just great & got holiday Euros at a... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
20/21 West Mall, G74 1LW, East Kilbride, United Kingdom
- 01355698032
4.9
Excellent
879 reviews
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Excellent service
Excellent service. We got what we were looking for. Staff very knowledgeable.
June 14, 2026
Reply from Hays Travel - East Kilbride
Thank you so much for your kind words
Excellent service
I have booked with Hays on many occasions and found the girls to be knowledgeable and friendly. Same yesterday, Fiona who I have known for some time booked my break to Benidorm, as always efficient ,painless and found the ideal break for me. She is quite simply, fabulous!!!!
June 20, 2026
Reply from Hays Travel - East Kilbride
Thank you for your kind words
We had a great experience in the shop
We had a great experience in the shop. The girl went through all our needs. She went through various hotels and found the one that was best for us.
June 10, 2026
Reply from Hays Travel - East Kilbride
Thank you so much for your kind words
We went in explained what we were…
We went in explained what we were looking for and Fiona listened to what we wanted and took the time to go through all our options. She was very informative, patient and knowledgeable.
June 8, 2026
Reply from Hays Travel - East Kilbride
Thank you so much for your kind words
Taylor made the whole experience great…
Taylor made the whole experience great from start to finish. So helpful, pleasant & thoroughly checked to get me a fantastic holiday & at a great price too .
June 12, 2026
Reply from Hays Travel - East Kilbride
We are so pleased to hear that we made your experience great from start to finish. Thank you for your wonderful feedback about Taylor.
Lorna very helpful got holiday we were…
Lorna very helpful got holiday we were looking for
June 2, 2026
Reply from Hays Travel - East Kilbride
Thank you for your kind words.
Great customer service and first class…
Great customer service and first class customer relationship
June 7, 2026
Reply from Hays Travel - East Kilbride
We are so pleased you had a positive experience with our team. Thank you for your kind words.
Alison was very helpful
Alison was very helpful, booked a previous holiday with her, had a good laugh!
June 4, 2026
Reply from Hays Travel - East Kilbride
We are so pleased we could help you again! We appreciate your kind words.
The assant manager good we got what we…
The assant manager good we got what we looking for holiday booked on the day
June 4, 2026
Reply from Hays Travel - East Kilbride
Thank you for your lovely comments.
Always a very pleasant experience with…
Always a very pleasant experience with informative content staff very helpful ind informative
May 28, 2026
Reply from Hays Travel - East Kilbride
Thank you for your lovely comments.
Fiona was a joy so friendly,chatty and…
Fiona was a joy so friendly,chatty and knowledgeable.
She worked very hard to get us a great deal.
May 14, 2026
Reply from Hays Travel - East Kilbride
Thank you so much for your kind words
Reply from Hays Travel - East Kilbride
Thank you so much for your kind feedback
A very nice sales person dealt what we…
A very nice sales person dealt what we were looking for with the little information we supplied. Gave us as much information as required and in really good time. Holiday Booked.
May 10, 2026
Reply from Hays Travel - East Kilbride
Thank you so much for your kind words
Reply from Hays Travel - East Kilbride
Thank you for your lovely feedback about Lorna.
Staff very helpful as they always are…
Staff very helpful as they always are thats why I book so many holidays
April 25, 2026
Reply from Hays Travel - East Kilbride
Thank you for your kind words
Fantastic Service as always.Booking for…
Fantastic Service as always.Booking for 11 people on a cruise with specific requirements.No problem to Kerry and all sorted within 24 hours.Much better than internet interacting with an efficient human
May 1, 2026
Reply from Hays Travel - East Kilbride
Thank you so much for your kind words
The staff wonderful servicemade things easy for us to…
The staff made things easy for us to book our flights
April 19, 2026
Reply from Hays Travel - East Kilbride
We are so pleased we could simplify your flight booking process! Thank you for your lovely comments.
Taylor did everytbing poszible to…
Taylor did everytbing poszible to ensure we were suited by our cruise. Same care and attention given as when we booked a latedeal last year..
April 15, 2026
Reply from Hays Travel - East Kilbride
Thank you so much for your kind words
As always an extremely friendly…
As always an extremely friendly service! Fiona couldn’t have been more helpful.
April 15, 2026
Reply from Hays Travel - East Kilbride
Thank you so much for your kind words
Huge thank you to Kerry for finding us…
Huge thank you to Kerry for finding us our dream holiday, especially as we went in not really knowing what we wanted or where we wanted to go
April 12, 2026
Reply from Hays Travel - East Kilbride
Thank you so much for your kind words
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