I want to give a massive shout out to Sienna for helping us get a holiday finally booked! Me and my wife have spent about a month trying to find and tick all the boxes for a relaxing holiday. We decid... See more
Company replied
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The staff at the Eastleigh branch are always kowledgeable and efficient. It only took 90 minutes to advise and book 2 cruises and deal with a query on a 3rd (already booked) cruise holiday.... See more
Company replied
Always a pleasure dealing with staff at Eastleigh. They are all so helpful and patient especially Linda who makes sure we have every detail taken care of.
The staff in Eastleigh are all happy and welcoming. We were talked through the insurance details before purchase and our requests were all dealt with promptly. While in the store our travel documen... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
21 High Street, SO50 5LF, Eastleigh, United Kingdom
- 023 8061 8415
4.9
Excellent
630 reviews
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Reply from Hays Travel - Eastleigh
Thanks, it was great to be able to book your holiday for you.
I have dealt with Hays Travel for many…
I have dealt with Hays Travel for many years and have found them very helpful and obliging. They always make me feel welcome and special.
July 10, 2026
Reply from Hays Travel - Eastleigh
Thank you for your wonderful review, we really appreciate the kind words and it is always a pleasure to book your holidays :)
Emma was very knowledgeable and…
Emma was very knowledgeable and helpful, I told her what I wanted and she found me a range of options which fit my criteria.
July 5, 2026
Reply from Hays Travel - Eastleigh
Thanks - enjoy your holiday.....
Excellent customer service from Sinead…
Excellent customer service from Sinead at the Eastleigh branch. She helped me find a suitable Costa Rica tour at a reasonable price and also sourced the flights and an extra nights accommodation for a smoother transition. Extremely knowledgeable and efficient process. I usually plan all of my own trips but will be back in the future!
July 7, 2026
Reply from Hays Travel - Eastleigh
Thank you very much for your wonderful review! It was an absolute pleasure and we look forward to helping with your future trips too :)
linda was as helpful as usual and found…
linda was as helpful as usual and found what we were looking for in her friendly manner the same as all the staff.
July 1, 2026
Reply from Hays Travel - Eastleigh
Hi David & Caroline, lovely to see you both again. I'm glad we managed to sort something out for you. I hope you have a wonderful time - see you soon - Linda
The assistant manager was very helpful…
The assistant manager was very helpful and advised and help chose appropriate cabins linked our booking etc.
June 29, 2026
Reply from Hays Travel - Eastleigh
It was a pleasure to help and I am sure you will have a great time! Thank you for choosing Hays Travel and for the lovely feedback :)
Super service from both Emma and…
Super service from both Emma and Sinead.
Sinead found us a great cruise for all of us.
Thank you 🤩
June 26, 2026
Reply from Hays Travel - Eastleigh
Thank you very much for your lovely review! It was a pleasure to help and I am sure you will have an amazing time :)
Staff were particular helpful
Staff were particular helpful, particularly Lewis at Hayes travel Eastleigh.
Booking process was straightforward.
I have been a customer of Hayes before called Bath travel for years.
June 14, 2026
Reply from Hays Travel - Eastleigh
Hi Eileen, thank you for the positive feedback! I'm glad that you had a great experience booking your holiday with us and we look forward to seeing you again in the future. Kind regards, Lewis
Love Hays travel in Eastleigh!
Love Hays travel in Eastleigh!!
The staff are amazing and go above and beyond to help you find your holiday !!
June 14, 2026
Reply from Hays Travel - Eastleigh
Hi Laura, thank you so much for your kind words and positive feedback! I will be sure to let the team know and I'm sure they will be thrilled to hear this. We look forward to seeing you again in the future. Kind regards, Hays Travel Eastleigh
Charlotte the lady who made our…
Charlotte the lady who made our booking,was friendly,professional and very helpful in helping to decide what the best options we're for us.
June 20, 2026
Reply from Hays Travel - Eastleigh
We're so pleased you had a great experience with Charlotte. Thank you very much for your kind words, it is a pleasure :)
The staff made my booking so easy …
The staff made my booking so easy organising everything i needed for my holiday. Travelling alone can be scary but i was talked through every step. I found that nothing was too much trouble and all my questions were answered with their knowledge and guidence
June 6, 2026
Reply from Hays Travel - Eastleigh
We're so glad we could make your booking easy and ensure you felt supported for your solo travel. It was a pleasure to help :)
Helpful staff
June 13, 2026
Reply from Hays Travel - Eastleigh
thank you for your kind words, we hope you have a wonderful time away :)
Reply from Hays Travel - Eastleigh
Thank you for your kind words and lovely review. It is always a pleasure :)
Matthew was extremely helpful and…
Matthew was extremely helpful and guided us through all aspects of booking a suitable resort to meet our requirements. His knowledge always makes the booking process easy and have booked many holidays with him.
June 5, 2026
Reply from Hays Travel - Eastleigh
We are pleased to hear about your positive experience with our team. Thank you for your wonderful feedback!
Very professional
Lewis was very helpful and despite all the changes we asked him for he did it with due diligence. Nothing was too much trouble. He went above and beyond to make sure everything was done to our satisfaction.
June 5, 2026
Reply from Hays Travel - Eastleigh
We are so pleased to hear that Lewis went above and beyond for you. I'll pass this on for you as he isn't in today. Thank you for your kind feedback!
Very helpful staff polite and very…
Very helpful staff polite and very experienced in what they do could not ask for a better booking experience
June 5, 2026
Reply from Hays Travel - Eastleigh
Thank you for your kind words! We are delighted to hear you had such a positive booking experience with our team. We hope you have a lovely time.
Good polite service
May 28, 2026
Reply from Hays Travel - Eastleigh
Thank you for you lovely feedback, we hope you have a wonderful time :)
The Manager at Hays travel Eastleigh…
The Manager at Hays travel Eastleigh was very considerate to my Wife and Myself when we enquired about going on our first Cruise next year for our 20th wedding anniversary. He did not try & push or sell us something we didn’t want & was not at all pressured by all of the questions we asked as being our 1st time. Will definitely book through them again.
May 30, 2026
Reply from Hays Travel - Eastleigh
Thank you for your lovely comments, i am so pleased we managed to get you booked and you will have a wonderful time cruising the Fjords on Iona. What a great way to celebrate youe anniversary. Matt
Friendly and helpful staff
May 29, 2026
Reply from Hays Travel - Eastleigh
Thank you for your 5 star review. We appreciate your kind words!
Reply from Hays Travel - Eastleigh
We are so pleased we could help you. We appreciate your feedback!
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